Minster Pharmacy - Sheerness

Minster Pharmacy, located at Trafalgar Place, The Broadway, Minster on Sea, Sheerness ME12 2RW, United Kingdom, is a well-established pharmacy that offers a range of services to the local community. The pharmacy specializes in providing pharmaceutical services, ensuring that patients receive the medications they need in a timely and professional manner.

One of the notable features of Minster Pharmacy is its wheelchair-accessible entrance, making it convenient for customers with mobility issues to access the services. Additionally, the pharmacy accepts various payment methods, including credit cards, debit cards, and NFC mobile payments, ensuring that customers can easily pay for their medications and other products.

Minster Pharmacy is committed to providing excellent customer service, as evidenced by its 41 reviews on Google My Business, with an average rating of 3/5 stars. This feedback suggests that while there may be room for improvement, the pharmacy is dedicated to meeting the needs of its customers and providing them with a satisfactory experience.

To further enhance convenience, Minster Pharmacy offers a delivery service, allowing customers who are unable to visit the pharmacy in person to receive their medications and other products at their doorstep. This service is particularly beneficial for individuals with limited mobility or those who are self-isolating due to health concerns.

👍 Reviews of Minster Pharmacy

Sharon P.

1/5

Have numerous times had my prescriptions well in advance of me collecting them and when I go to collect they've not been done. This is a monthly occurrence now, I have to make several visits to get the same prescriptions as they are never done. This pharmacy used to be really good but has gone downhill very quickly. Also constantly running out of meds so have to go into town to get half the prescription

Darryl H.

1/5

Staff seem uninterested and have about as much character as a potato, always hear the same member of staff complaining about her day, if your slow at your job and hate it. Quit. It's slows us all down. Especially when some of us RELY on the medications your too slow or can't be bothered to order. Possibly the only place that gets Xmas backlogs early, which makes your pills take extra time to get there. Everytime I order I have to call for the next few days to make sure they have ordered it. If I didn't have to rely on this service i wouldn't. Was told once to order it elsewhere after waiting 3 days for them to process it. No do your job lazy bunch of .

Pat C.

1/5

If i could give a lesser review I would! Took over an hour for a prescription for my son, staff were rude when confronted them about time taken. I walked out without my prescription in the end. On top of that the shop is lacking in products and is pretty grotty inside.

Kahleesi D.

1/5

There should be a zero star option. Evan after ordering a repeat prescription over a week ago, it still was not ready. Not sure how much longer before I should pre order them. You have to sue for for half n hour and be told to come back in an hour. Really bad service and should employ more staff, if the ones that work there cannot keep up with the work load.

K L.

5/5

Amazing service, I couldn’t get an appointment with a doctor so a referral was sent to this pharmacy, I spoke to someone within minutes, was given a consultation and antibiotics all in under 30 minutes from initial call. Excellent!

Jan S. J.

5/5

Nothing is too much for this professional team. Really helpful advice given, quick turnaround and even managed to source a rare medication for my son and myself. I'm sorry some others haven't had the gold standard customer service experience I have received since I switched to them. Jess and Sarah, in particular, are unsung heroes in my book!

Robin B.

1/5

I was too ill to go out to collect my prescription so I thought I would telephone and ask if it could be delivered. Ten or so attempts later I gave up. had to finally go out feeling very poorly and collect it.
Should not be in business. useless!

Lynda

1/5

Since changing hands they have been quite useless and never have medications or lack of them. Then you get time it could be 3 weeks before your prescription gets in. People have medication to use immediately and not wait