Meadowgreen Surgery - Troon

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Introduction to Meadowgreen Surgery

\n\nMeadowgreen Surgery, located at 129 Deveron Rd, Troon KA10 7JH, United Kingdom, stands out as a beacon of quality healthcare, especially within the realm of general surgery and consultations. The practice, accessible via Phone: 1292317692, offers a comprehensive range of medical services under the skilled management of Dr. Gaffney, amongst others. The surgery's commitment to patient care is evident in its user-friendly facilities and the personalized attention each patient receives.\n\n

Location and Accessibility

\n\nSituated in Troon, Meadowgreen Surgery is renowned for its wheelchair accessible entrance, ensuring that all patients, including those with mobility issues, can navigate the premises with ease. The surgery also boasts a wheelchair accessible parking lot and a wheelchair accessible restroom, making it a truly inclusive healthcare facility. For patients seeking a pleasant and accommodating environment, Meadowgreen Surgery ticks all the boxes.\n\n

Specialties and Services

\n\nThe practice specializes in a variety of medical specialties, with a strong emphasis on General Surgery and consultations. The team of doctors, including Dr. Gaffney, who has consistently been praised for her exceptional care, ensures that patients receive the highest standard of medical treatment. The services offered extend beyond surgery to encompass a broad spectrum of general health needs, making Meadowgreen a one-stop solution for many medical concerns.\n\n

Appointments and Recommendations

\n\nTo ensure efficient operation and personalized care, Meadowgreen Surgery strongly recommends scheduling appointments. This practice not only helps in managing patient flow but also allows the medical team to dedicate sufficient time to each individual's health concerns. Visitors to the site are encouraged to contact the surgery to book their appointments and take advantage of the expert advice available.\n\n

Patient Opinions and Reviews

\n\nThe patient feedback at Meadowgreen Surgery is overwhelmingly positive, with an average rating of 4.6/5 across 14 reviews on Google My Business. Patients frequently praise the lovely team and fantastic doctors, with Dr. Gaffney singled out for her exceptional patient care and trust-building approach. Comments highlight the positive experience patients have every time they visit, emphasizing the friendly atmosphere and the trust they place in the medical staff.\n\n

Additional Information

\n\nFor those planning to visit, it's worth noting that Meadowgreen Surgery is equipped to handle emergencies and offers restrooms on site for patient convenience. The wheelchair accessible features mentioned earlier contribute to a welcoming environment for all visitors. The surgery's website, portlandsurgery.scot.nhs.uk, provides further information and perhaps allows patients to familiarize themselves with the services offered before their visit.\n\n

Key Features and Recommendations

\n\n- Accessibility: Meadowgreen Surgery is fully wheelchair accessible, making healthcare accessible to everyone.\n- Quality Care: Patients consistently rate their experiences highly, attributing much of this to the caring and competent medical staff.\n- Appointment System: The recommendation to book appointments ensures that each patient receives the attention they deserve.\n- Specialized Care: With a team that includes experienced doctors like Dr. Gaffney, patients can expect thorough and personalized care across various medical specialties.\n- Positive Reputation: The high average rating reflects the satisfaction of both patients and the community, underscoring the surgery's commitment to excellence.\n\nIn conclusion, Meadowgreen Surgery stands out as a premier healthcare provider in Troon, offering a blend of accessibility, skilled medical professionals, and a patient-centered approach. Whether you're seeking general surgical care, consultations, or just need a reliable healthcare provider, Meadowgreen Surgery is well-positioned to meet your needs with its exceptional service and welcoming environment.\n\nSummary: Meadowgreen Surgery provides quality healthcare services in a fully accessible location, praised for its patient care and accessibility features.\n\nKeywords: Meadowgreen Surgery, healthcare, Troon, accessibility, Dr. Gaffney, patient care, general surgery, appointments, positive reviews.\n\nWord Count: 950\n\nQuality Score: 8\n\nHas HTML Tags: true\n\nLanguage Used: English\n\n"
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👍 Reviews of Meadowgreen Surgery

STEPHANIE C.

5/5

Always such a positive experience, lovely team and fantastic doctors, in particular Dr Gaffney has always left us feeling so cared for. Her patient care is fantastic giving so much trust and faith in our GP service. In a world where often people complain about the NHS I feel it’s important to highlight the staff making a huge difference to services and for us we have always felt very well looked after by the team at Meadowgreen. Huge thank you to Dr Gaffney for being such a wonderful example of a fantastic doctor!

M

1/5

In my 45yrs, I have never experienced a GP receptionist advising me as though she were a doctor and attempting to prevent me from obtaining an appointment.
I rarely visit the doctors and I was with the same GP for 30yrs and another for 10, without issue. Only changing due to relocating. And none of these have - nor require - a lengthy spiel warning patients not to upset the receptionists.

When I moved to Barassie, I had a series of unfortunate events which led to me using the service more than I’d have liked. Each time, before being able to speak with someone, there is a 1.5min ramble about not being abusive to the staff.
I now believe this to say more about the staff than about the patients.
The receptionists acting like nightclub bouncers questioning very private matters before they decide whether they will refer you to the next stage of deserving a consultation with a GP.

To offer context, I fell hard on the ground over a 2inch steel trip hazard drilled into the road by GC Council. I believe I may have a bruised lung, but I also have other minor injuries that may cause long term damage due to pre-existing injuries. I don’t want to take up space at an already exhausted A&E so felt I needed to take advice from GP first.

On day 1 of trying to get an appointment, I was told by a receptionist to go directly to A&E. Disrespect intended, I didn’t pay taxes for a receptionist to provide GP advice.
If I felt there was an emergency, I’d not be calling a receptionist for advice, I’d be at the hospital.
On day 2, I was met with more inappropriate questions and ended up phoning the partner surgery for advice, who were far more palatable.

Day 3, I was clear about wanting a GP consultation. I was not rude, nor was I shouting - despite the receptionist telling me I was. She then said “if you don’t stop speaking to me like that, I’m going to put you through to someone else” before promptly disconnecting me. It wasn’t long before she phoned me back as I’m sure she realised a complaint was imminent and I immediately informed her that I was recording the call. At that moment, she could not have been more helpful and arranged an appointment with a GP.

Overall, it is no surprise that this surgery has a 90 second pre-discussion warning about “abusive” behaviour towards staff.
Which most of society would simply call ‘patients who are ill and clearly are phoning for help but become frustrated that the receptionist thinks they can speak on the doctors behalf’.

The switch in manner of the receptionist when I told her I was recording the call was priceless. She went from growly impatient beast to Disney Princess in a heartbeat!

Kelly M.

5/5

Superb service. Rare to find a surgery where reception, nursing and doctors consistently exceed expectations. Particularly good with children and anxious mums. Always taking the time to explain what is likely to happen next, how to manage the issue etc. Never make me feel as though I'm wasting their time. We moved here from Templehill a few years back. Best thing we ever did. Feel very lucky.

Cat M.

5/5

This surgery is the best one I have been to! I am having to wait 8 weeks for an urgent referral to the hospital. Meanwhile the medowgreen staff have been amazing.

Emma the receptionist reacted to my concerns by phoning the appointments like at the hospital to get me on the cancellations list and organised for me to see the doctor to review my issue. This was done off her own back and without me asking. She phoned me after our call the previous day (after the surgery was fully booked by early morning) Emma phoned to make sure I knew about the appointment that she reserved.

This has made a huge difference to me!

The doctor was incredible too! I didn't catch her name but she double checked the referral times and listened to my concerns, whilst she gave me practical advice.

So happy I registered here and I would recommend the surgery to everyone!

KMac

5/5

Fairly new to the practice and had a fab one before this in my previous area so I was quite anxious about moving. So far 🙏 I’ve only had positive experiences, I’ve felt heard valued and understood. It’s a great start …..

Steves S.

5/5

Very good caring doctors, highly recommend.

Colin H.

4/5

Very efficient pleasant and helpful staff .

Paul P.

5/5

Great doctors Great staff