Marsh Street Surgery - Leeds

Marsh Street Surgery is a medical facility located at Address: 25a Marsh St, Rothwell, Leeds LS26 0AG, United Kingdom. The surgery can be contacted by phone at Phone: 1132821571. More information about the surgery can be found on their website: Website: oultonmedicalcentre.co.uk.

The surgery specializes in the practice of Doctor. It is important to note that Marsh Street Surgery is wheelchair accessible, with a wheelchair accessible entrance, parking lot, and restroom. They also offer gender-neutral restrooms, and are LGBTQ+ friendly and a transgender safe space. The surgery accepts new patients.

According to Opinions: This company has 23 reviews on Google My Business, the average rating for Marsh Street Surgery is Average opinion: 2.6/5.

Marsh Street Surgery is committed to providing high-quality medical care in a comfortable and welcoming environment. They have a team of experienced and knowledgeable doctors who are dedicated to meeting the unique needs of each patient. The surgery is wheelchair accessible and offers gender-neutral restrooms, making it a safe and inclusive space for all individuals.

In addition to providing excellent medical care, Marsh Street Surgery is also committed to making the healthcare experience as convenient as possible for their patients. They accept new patients and offer a range of services to meet the needs of their patients.

If you are looking for a new medical provider, Marsh Street Surgery is an excellent choice. With their experienced staff, wheelchair accessibility, and commitment to inclusivity, they are a trusted and respected medical facility in the Rothwell, Leeds area.

To learn more about Marsh Street Surgery and the services they offer, we recommend visiting their website: Website: oultonmedicalcentre.co.uk. There, you can find more information about the surgery, their team of doctors, and the many ways they are committed to providing the best possible healthcare experience for their patients. Don't hesitate to contact them today to schedule an appointment and learn more about how they can help you with your medical needs.

Reviews of Marsh Street Surgery

Fae Phy

1/5

Always end up waiting 20-45 minutes later than our appointment time. Extremely inconvenient as we’re dealing with our newborn appointments.

John D

5/5

Always found it easy to get an appointment and treatment here. The online form system works surprisingly well and stops you from having to play the "fastest finger first" phone game at 8am to get an appointment. Not a single negative experience with this GP yet. Friendly staff and helpful doctors/nurses/physiotherapist.

Stephen MacCormick

1/5

Very, very poor..filled out the online form at the start of May, as per surgery's preferred process. I was phoned back that day, so far so good, "doctor would like to see you, can we make an appointment". Yes. "We have an appointment available on Thursday 25th (mid morning) or can get you in to New Cross at 8:45 Saturday 27th". I work mon-fri, so took the 27th. Doctor at New Cross asked me two questions and told me he would have to refer me back to Marsh St, for them to arrange treatment ( ie a steroid injection ). "If you don't hear anything in next two weeks contact them." Waited 10 days and decided to call. "Someone will phone you back today". No one phoned, nor during next day by 3 pm, so decided to call in on way home from work. Receptionist apologised for no phone call. Apparently I am on the list (#11) to have the injection, but "we only do them once a month" and "the next one, Friday 9th, is fully booked". So will be another until next month.....never mind though, I can deal with several more weeks of pain and discomfort, that could be solved by a 2 minute procedure.
Before end of 2019 I could not fault the service provided by Marsh St and Oulton surgeries. In the last two years, however, it has become, at least for me, non- existent, everything is now too much trouble..
13th June,Addendum, Called and offered another Morning only appointment for 11th July, another 4 weeks. It has become obvious to me that this surgery is now run purely for the benefit and convenience of the doctors and not the patients they claim to serve.

bernadette loughlan

1/5

Time 20 minutes to get told no ring back tomorrow to speak to another staff member. It was 5.23pm 5.50pm I thought she's still working Dr Browning had promised me he would do my monthly tablets on our phone call Friday 7th Oct. Now 10th October 2 items had been ordered. I have over 10 items monthly. I am disappointed and stressed . My anxiety and anxiety puts more pressure on my breakdown. Why hurt the weak people.
I was at 17.55 hours leave it with me. That means another day where I don't get my tablets and drops etc. Why hurt the old turn off phones so not take my call 4 times it went through then back to you are in queue. I'm crying as I write this fearful I even said do I need to phone 111, she said you can but you need to call here talk to Dr's . I did that and not done.

Louise “Teachtheworldtocrochet” Stewart

5/5

As a family we have frequently used the practice and have always had a tremendously good service both from reception staff and medical staff. It might be hard to get through via the telephone in the morning which is difficult for some patients, but as I am able to use the e consult that's not an issue for us and it's always been responded to appropriately. I think the practice does a fantastic job in such trying circumstances.

S R

1/5

Lack of communication. Lack of support in times of need. 3.5 week wait for a telephone appointment which no doubt the econsult won't be read and you will be asked why you are calling.
I know I should seek a new surgery.
Really disappointed with them
On hold for over one and a half hours cut off three times, tried multiple times after 2pm, some attempts resulting in an automated message saying calls cannot be answered try again trying to get nurse appointment. None available until April the 1st and its now the 3rd March. The E-consults turned off after 2pm so you have no way of contacting the surgery. If I could give zero stars I would and yes I am transferring

Janette Johnson

1/5

Takes too long to answer phone.40 minutes. 5 minutes talking to receptionist. Follow up phone call from doctor another 5 minutes with doctor asking me what I wanted him to do.
Eventualiy had a prescription sent to chemist which was wrong when I went to collect., Back to phone and after 3 days of trying and another 50 minutes on hold spoke to receptionist again explained what the error was.she said I'll sort it and to collect another prescription.A doctor then rang me back and asked why I needed more medication.

Nigel Jackson

1/5

not a helpful place at all moving to another doctor asap like a lot of other people have