Knights Abercarn Pharmacy - Newport

Knights Abercarn Pharmacy: Your Local Healthcare Solution

Nestled in the heart of Abercarn, Knights Abercarn Pharmacy stands as a beacon of healthcare, offering an extensive range of services to cater to the diverse needs of the community. Situated at 1-2, Victoria Buildings, High Street, this pharmacy is more than just a place to fill prescriptions; it's a hub of health and wellness.

Main Services

• Pharmacy: At the core of Knights Abercarn Pharmacy lies its commitment to the safe and effective use of medication. The highly trained staff ensure accurate dispensing and provide expert advice on medication use, side effects, and interactions.
• Emergency Contraception: In partnership with local clinics, Knights Abercarn Pharmacy provides access to emergency contraception, ensuring that individuals have the resources they need in unexpected situations.
• Health Advice: The pharmacy offers health advice and wellness services, including weight management, smoking cessation, and sexual health guidance, empowering customers to lead healthier lives.
• In-Store Shopping & Pick-up: Convenience is key at Knights Abercarn Pharmacy. Customers can shop in-store, order online for in-store pick-up, or even take advantage of their delivery service for added convenience.
• On-Site Services: The pharmacy offers on-site services such as vaccination and medication disposal, ensuring that customers have access to a comprehensive range of healthcare services.

Location and Access

Knights Abercarn Pharmacy is strategically located on the High Street in Abercarn, making it easily accessible for both residents and visitors. The pharmacy is just a short walk from Abercarn railway station, with regular bus services also stopping nearby. For those traveling by car, on-street parking is available in the vicinity, with disabled parking spaces close to the entrance.

Featured Characteristics

• Award-Winning Staff: Knights Abercarn Pharmacy prides itself on its team of dedicated and knowledgeable professionals. Their commitment to exceptional customer service has earned them numerous awards and accolades.
• Community Focus: As a local business, Knights Abercarn Pharmacy is deeply committed to serving its community. It actively participates in local initiatives and supports community health events.
• Accessible Facilities: The pharmacy is designed with accessibility in mind, featuring wide aisles, a low-level counter, and a hearing loop to ensure that all customers can access its services comfortably and effectively.

Practical Information

Knights Abercarn Pharmacy is open Monday to Friday, 9:00 AM to 5:30 PM, and Saturday, 9:00 AM to 1:00 PM. Customers can reach the pharmacy by phone at 1495244227 or visit their website at knightspharmacy.co.uk for more information.

Accepted payment methods include credit cards, debit cards, and NFC mobile payments.

Customer Reviews

Knights Abercarn Pharmacy has garnered a respectable reputation among its customers, with an average rating of 4 out of 5 stars on Google My Business, based on 20 reviews. Customers have praised the pharmacy's quick service, knowledgeable staff, and the convenience of its location.

👍 Reviews of Knights Abercarn Pharmacy

Martine P.

1/5

Hi. I order my meds monthly online. Usually around 15 items. On Monday 18th Aug I rang St Luke’s to confirm the prescription had been received. I was told the prescription would be sent to Knights Pharmacy, Abercarn. I rang Knights on Wednesday to arrange delivery and was told it would be delivered Thursday afternoon on 21st or Friday 22nd. I do this every month. Check with the Surgery and the Pharmacy. I can’t do any more! On Friday 22nd I rang Knights because my meds hadn’t arrived and I was getting concerned. The lady I spoke to was so very rude and told me my meds wouldn’t be delivered until Tuesday 26th because of the bank holiday weekend. I explained I had waited in for two days. She told me the delivery driver was off that afternoon and I should ask a family member, a neighbour or pay for a taxi to collect my meds and bring them to me. The fact that they would hand over my medication to a complete stranger is absolutely disgraceful! When I explained I wasn’t happy about the situation she told me there was nothing she could do and that the conversation was over! I told her I hadn’t been rude at all to her and the conversation was definitely not over. I asked to speak to the Pharmacist who explained they were very busy because it being a Bank Holiday weekend (they gave the driver the afternoon off) and his work was piling up because he was on the phone to me! I told him my situation was important as well and again I was told the conversation was over! Appalling Customer Service which left me upset and tearful. The Pharmacist did ring back later to say my meds had been sent to a different Knights Pharmacy in the area and could be collected Saturday morning.

Leah D.

1/5

Normally had good experiences with this pharmacy but the pharmacist has since become rude and when asking questions regarding our child’s prescription he has an attitude and seems like it’s an inconvenience to him. If you’re not prepared to answer questions and help a customer then don’t be in the job.

Steve P.

4/5

Pretty good service in all honesty, seems to have had a big change in the building and staff but as far as I'm concerned all going well 👍

Richard P.

5/5

It's a pharmacy, very friendly, good service

Shaun ?. M. E.

5/5

Great pharmacy very friendly and helpful

Bailey

5/5

I was having a really stressful day and my local pharmacy was closed. Called up to check if they had what I needed in stock. Had a lovely staff member answer the phone and told me my items were in stock. I was able to get there within 30 mins of closing time and get my items. I am so grateful ☺️ you can see the staff here really do care.

maggs S.

5/5

Nice and friendly people very nice staff helpful and I got all my prescription in one go excellent service

Adrian D.

1/5

States shut at 1pm but won't process prescription at 12.55pm. If your worried about going slightly over 1pm then shut at 12.50pm and give customer realist8c service expectations