Kings Centre - East Grinstead

Joshua James

If I could give zero stars, I absolutely would. This leisure center has gone completely downhill, and it's shocking how poorly it's run. Let’s start with the staff—most of them look like they just rolled out of bed, dressed like homeless tramps with no sense of professionalism whatsoever. It’s clear that management sets zero examples for the team. The lifeguards? They seem more interested in socializing with each other than actually doing their job. It’s like they’re in their own little social clubs, and it often takes three of them to mop a floor—one actually doing the work while the other two just stand around chatting. It’s beyond ridiculous.

Then there’s the constant, loud flirting between staff members. They act like they're at a nightclub, not a place of work. It’s embarrassing to watch and makes the whole atmosphere feel unprofessional and chaotic. To top it off, people can be seen smoking right outside, and the managers are nowhere to be found when you actually need them. The place is dirty, too—especially the changing rooms, which are filthy and full of naked old men just wandering around. No staff to enforce any kind of order or cleanliness.

The badminton nets? Forget it. They’re never set up, and if you want to play, you have to walk all the way to the front reception and ask them to do what should have already been done. It’s just laziness at every turn.

It’s such a shame because my kids really enjoyed some of the classes, and my husband liked the gym and the manager in there. But with how things are now, we’ve been forced to go elsewhere. The whole place is a joke, and honestly, the entire staff—especially the so-called managers—should be sacked.

Oh, and yes, they do have free Wi-Fi, but trust me, that’s about the only thing they’ve got going for them. The staff, however, are just that bad—like, really bad bad. Avoid this place at all costs.
I ahve been going for 3+ years and have seen no apparent "changes" implemented through staff nor managment.

Matt Smith

Changing rooms and showers are always filthy. Staff and management are disinterested and unhelpful.

Janine Taylor

Very friendly staff and helpful good classes especially Ben on reception help me out as well as Will B especially David gym manger help me too

Laura Bradley

Not too busy, fun for the kids, polite staff, reasonably priced - skye In particular was very kind and helpful ;0)

George Towner

Gym is good, has everything I need. David is the gym manager and he’s absolutely fantastic. Would highly recommend getting a membership here. Good value and can’t really go wrong.

Jakrapat Thaingamsilp

Was served by a kid called alex Moolenaar? Was super polite and helpful with my questions. Give this guy a raise! Mighty beard too

Nodrog Htims

Staff are always dressed like homeless tramps, management set zero examples, life guards go around in little social clubs, does it really take three people to mop a floor, one doing the work and two watching/chatting, staff flirting with other staff like they are at a night club openly/loudly chatting, people outside visibly smoking, managers not around when you need them, dirty, they should all be sacked especially the so called managers. Would give zero stars if I could, we ha e been forced to go elsewhere because of this, which is a shame as my children really loved some of the classes and my husband did like the gym and manager in there

Bulat Akhmadeev

Good pool, standard 25 meters and water is of fairly good quality. I'd just make people change their street shoes before entering the changing room, otherwise it can get dirty at times.