Kepier Medical Practice - Houghton le Spring

Kepier Medical Practice Overview

Located at Leyburn Grove, Houghton le Spring DH4 5EQ, United Kingdom, Kepier Medical Practice serves as a cornerstone healthcare facility in the area. With a dedicated phone line at 1915842106, patients can easily reach out for medical assistance. Their official website, kepiergp.nhs.uk, offers comprehensive information about services, hours, and how to contact them.

Specialties at Kepier Medical Practice primarily focus on general healthcare services, with doctors being the key specialists. This means that patients can expect to receive a wide range of medical care, from routine check-ups to managing chronic conditions.

For those considering a visit, it's worth noting that Kepier Medical Practice is equipped with facilities that cater to accessibility needs, which is a commendable aspect. The practice offers a wheelchair-accessible car park, a wheelchair-accessible entrance, and a wheelchair-accessible toilet. This ensures that individuals with mobility issues can receive the care they need without encountering barriers.

The average opinion on Google My Business for Kepier Medical Practice stands at 2.6 out of 5, indicating a mixed reception. While some patients have had positive experiences, there are areas for improvement as highlighted by the lower rating. It's important to read through the specific reviews to get a clearer picture of the service quality and patient satisfaction levels.

When considering a medical practice, it's crucial to weigh both the positives and negatives. Kepier Medical Practice offers a convenient location and accessibility features, which are significant advantages for many patients. However, the average opinion suggests there might be challenges in certain aspects of service delivery or patient care that potential visitors should be aware of.

For anyone seeking medical services in the Houghton le Spring area, Kepier Medical Practice is a viable option, especially for those who value accessibility and convenience. To get more detailed information, or to schedule an appointment, visiting their website at kepiergp.nhs.uk is recommended. Here, you can find comprehensive details about their services, find contact information, and perhaps even learn more about their approach to patient care, which might help in making an informed decision.

👍 Reviews of Kepier Medical Practice

Amelia S.

1/5

Phoned Monday, Tuesday and Wednesday this week 8.30 on the dot to be in a queue of at least 25 people by the time they answer there’s no appointments left absolute disgrace.

Kayla M.

1/5

So yet another review from me whereby I was given a very rude lecture when I dared to explain why my medication had ran out because I could not get an appointment for over 2 weeks meaning I had to accept medication from a friend !! Apparently! You can always get an appointment at kepier medical practice ( utter joke) and if you can't according to the Dr I saw today ( not by choice) and was horrified when I booked myself in to see her name come up on the screen! So basically according to her to many people ring in wasting their time making appointments for colds and coughs!.
I thought this highly unprofessional for this to be brought up in my own appointment and to basically be called liar! Even though I took my complaint to the NHS commission who were helpful and left my case open for future issues which of course now I will be contating them again.
I'm really not surprised in the slightest this Dr surgery has such and appallingly low rating.

Chloe M.

1/5

Absolute and utter disgraceful practice getting a letter that I'm being struck off as I apparently informed them I'm moving to an address out of their radius no that wasn't the case I asked for IF I got approved for my new tenancy and it looks like it's a good thing I did since I'm being struck off regardless in a month Absolute joke of a practice

Kate M.

1/5

Cannot get an appointment!! It’s a joke you get told you need to see a doctor but then can’t book an appointment

leanne L.

5/5

I have received nothing but excellent service and care from the gp's and receptionists at this surgery. Although the appointments can be difficult to arrange, I have found exactly the same problem at other surgeries. Would highly recommend this practice and its GPs to anybody.

Russell L.

1/5

I find doctors dont listen to what you have to say one very obnoxious Gp . I put a complant in regarden a Gp nothing one done about this matter. So taken my compliant to the nhs ombudsmen. The appointment system there have is appalling as you have to phone at 8.30 for appointment and most of the time cant get through and when you do ive been told that i will have to wait 2 weeks to see a doctor. One big joke. Very badly run . To sum it up its the worsted practice i have ever come across and wouldn't recommend this practice to anyone.avoid at all cost

Jackie M.

4/5

Always find them to be very helpful, although a very busy practice. I find booking online quicker than telephone for same day appointment, and generally manage to book when needed.

Lisa W.

1/5

Been on the phone since 8:30 just getting through now it’s 9:00 to get told there’s no appointments left av been trying since Thursday it’s happened a few times before that as well am not one of theirs that phone for the sake of it either. Really thinking about changing my doctors