Houghton Day Unit - Houghton le Spring

Address: Houghton le Spring DH5 8NB, United Kingdom.
Phone: 3031231145.
Website: cntw.nhs.uk
Specialties: Community health centre.
Other points of interest: Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible toilet, Toilet.
Opinions: This company has 7 reviews on Google My Business.
Average opinion: 2.7/5.

📌 Location of Houghton Day Unit

☎️3031231145

⏰ Open Hours of Houghton Day Unit

Monday: 9 am–5 pm
Tuesday: 9 am–5 pm
Wednesday: 9 am–5 pm
Thursday: 9 am–5 pm
Friday: 9 am–5 pm
Saturday: Closed
Sunday: Closed

Overview of Houghton Day Unit

Located at Houghton le Spring DH5 8NB, United Kingdom, the Houghton Day Unit is a community health centre providing essential medical services. It's essential to note that you can reach them at 3031231145 for any inquiries or appointments. The centre's website, cntw.nhs.uk, offers a wealth of information about their services and facilities.

Key Features and Accessibility

The Houghton Day Unit stands out for its commitment to wheelchair accessibility, ensuring that patients with mobility issues can visit without barriers. The unit boasts a wheelchair-accessible car park, an accessible entrance, and wheelchair-accessible toilets. This focus on inclusivity makes it easier for a broader range of patients to receive the care they need.

Specialties and Services

As a community health centre, the Houghton Day Unit specializes in providing comprehensive healthcare services tailored to community needs. Although specific treatments and specialties may vary, the centre is known for its holistic approach to patient care.

Patient Feedback and Reviews

Patient feedback, while mixed, provides valuable insights into the unit's operations and patient care. With only 7 reviews on Google My Business, the average opinion stands at 2.7/5. Reviews highlight both positive aspects, such as the availability of psychological services, and areas of concern, including issues with patient care and bullying experienced by some patients. It's crucial for prospective visitors to understand that while some patients have had positive experiences, not all have been met with satisfactory care, which is a significant consideration.

Recommendation

For anyone considering a visit to the Houghton Day Unit, it's important to approach with an open mind, acknowledging both its potential strengths and areas needing improvement. Given its convenient location and accessible facilities, it could be a viable option for those seeking community health services in the area. However, potential patients or their families should also be aware of the mixed reviews and consider reaching out directly to the unit's contact information for more detailed information about services, available treatments, and how to address any specific concerns.

Directing your interest and inquiries to their official website, cntw.nhs.uk, or contacting them via phone, can provide you with the necessary details to make an informed decision. Their dedication to accessibility, while commendable, must be weighed against the patient experiences shared online. If you're in the Houghton area and require health services, taking the time to review their offerings and reach out directly could be the first step towards finding the support you need.

👍 Reviews of Houghton Day Unit

Angela L.

5/5

The only time I've felt better after attending Houghton day unit is when I saw a psychologist there. I tried to train there to become a mental health nurse after achieving a psychology degree. I was bullied and pushed out. I have been very badly abused as a patient by so called cpns from 2012 2020.I have lodged complaints but they do not deal with them correctly. Pity that I've had to take so much abuse in my life and go for help as it's badly affected me just toget further abuse from people that supposed to be there to help you.

Cfoster87

5/5

Sarah R and Ingride I'm extremely grateful for your help, Your dedication is truly admirable. Your efforts don't go unnoticed I am grateful for your skill and your caring heart. Thank you for taking the time to talk to me and not at me. You're an asset to the team and should be reconginsed. You don't just fill my blister pack you fill hearts with hope.

Karen C.

1/5

I've been messed about time and time again One cancellation after another
But not one but two complaints in Guess what nothing gets done. The service is diabolical Caused great distress had a huge impact on me and the people around me
UPDATE 6/4/2023 Just been informed by the clinic lead My ADHA referral was put through in the 5/4/2023 Am absolutely furious I've asked multiple times over the last 7 months has my referral being sent off Time and time again I've been lied to I've now asked for a face to face with them And put another complaint in today 6/4/23 4th complaint Been in the 2 year this April no further on

Leo C.

1/5

I went there for a psychological evaluation because of a specific symptom/condition. They asked me one question about it, went on to ask questions that were pretty much irrelevant and it somehow turned into an armature autism assessment around half way through. They told me they couldn't do anything because my symptoms aligned with autism (only referring to the questions they asked related to that and far from the reason I was even there) and I was already being assessed somewhere else. I know I'm autistic. That's not why I was referred. The two conditions aren't even related. I'm done with nhs mental health services.

On top of this, I was asked for my dead name. Its not my legal name. It wasn't at all needed. that was absolutely disgusting.

Tim J.

5/5

Staff are faultless and I'm great full for all the help especially after being in other establishments over the years, one of which at whitehaven was criticised by a judge as were the police in Cumbria.
Criminals in uniform is how they were described.

Debra L.

1/5

Would give this service less absolutely shambles. Get messed around don't care at all with anyone's mental health. No records were saved or anything about as much use as the crisis team mental health system a shambles

Neil Y.

1/5

Waste of time got told nothing was wrong with me and I just had anger issues to later find out from a mental health team that cares that it was a personality disorder and possibly ADHD.