Horfield Leisure Centre - Bristol

Address: Dorian Rd, Horfield, Bristol BS7 0XW, United Kingdom.
Phone: 1179031643.
Website: everyoneactive.com
Specialties: Gym, Leisure centre, Public swimming pool, Squash court, Swimming instructor, Swimming pool contractor.
Other points of interest: Outdoor services, On-site services, Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible seating, Wheelchair-accessible toilet, Assistive hearing loop, Basketball court, Has a tennis court, Swimming pool, Toilet, Shower, Credit cards, Debit cards, NFC mobile payments, Credit cards.
Opinions: This company has 597 reviews on Google My Business.
Average opinion: 4/5.

📌 Location of Horfield Leisure Centre

Horfield Leisure Centre Dorian Rd, Horfield, Bristol BS7 0XW, United Kingdom

☎️1179031643

⏰ Open Hours of Horfield Leisure Centre

Monday: 6:30 am–10 pm
Tuesday: 6:30 am–10 pm
Wednesday: 6:30 am–10 pm
Thursday: 6:30 am–10 pm
Friday: 6:30 am–10 pm
Saturday: 7:30 am–10 pm
Sunday: 7:30 am–10 pm

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About Horfield Leisure Centre

Horfield Leisure Centre, located at Dorian Rd, Horfield, Bristol BS7 0XW, United Kingdom, is a prominent facility offering a wide array of recreational and fitness amenities. It stands as a key community resource in the Bristol area, attracting visitors and locals alike with its modern design and extensive services. The centre can be contacted via phone at 1179031643 or through its website at everyoneactive.com, providing easy access to information and bookings. With an average customer rating of 4/5 based on 597 Google My Business reviews, it has established itself as a reliable and well-maintained option for leisure and exercise.

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Core Specialties and Services

In addition to being a comprehensive leisure centre, Horfield Leisure Centre specializes in several areas designed to cater to diverse interests. These include a fully equipped gym, a public swimming pool, squash courts, swimming instruction, and expertise as a swimming pool contractor. The facility emphasizes a holistic approach to wellness, ensuring that visitors can engage in various activities to maintain physical health and mental relaxation.

Gym facilities: Offer state-of-the-art equipment and training programs for fitness enthusiasts of all levels.

Public swimming pool: Renowned for its cleanliness and comfortable temperature, it is a popular choice for swimming and water-based exercises.

Squash courts: Provide a dynamic environment for recreational and competitive play.

Swimming instructor services: Expert guidance is available to improve swimming skills and promote water safety.

As a swimming pool contractor, the centre ensures high standards in pool maintenance and facility management.

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Additional Facilities and Points of Interest

Horfield Leisure Centre boasts numerous other amenities that enhance the visitor experience. Notable features include outdoor services and on-site services, making it versatile for different user needs. Accessibility is a priority, with wheelchair-accessible features such as a car park, entrance, seating, and toilet, ensuring inclusivity for individuals with disabilities. An assistive hearing loop system further caters to specific requirements, demonstrating a commitment to diverse accessibility needs.

Recreational facilities extend to a basketball court and a tennis court, allowing for a variety of sports activities. Standard amenities like toilets and showers are readily available, while modern payment options include credit cards, debit cards, and NFC mobile payments, facilitating convenient transactions. Based on feedback, the centre maintains a welcoming atmosphere with efficient operations.

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Customer Insights and Recommendations

With a strong average rating of 4/5 and numerous reviews, Horfield Leisure Centre is highly regarded for its refurbishment efforts, as noted in various comments. The design, for instance, places changing rooms adjacent to the pool, streamlining the user experience and contributing to its popularity. Customer service is frequently praised, with staff members like Isabel highlighted for their professionalism in resolving booking issues swiftly, fostering loyalty among users.

For someone seeking recommendations, it is advised to book appointments in advance, especially for swimming or specialized classes, to secure preferred time slots. The wheelchair accessibility makes it an excellent choice for families or individuals with mobility challenges, while the clean facilities ensure a hygienic environment. Visitors are encouraged to explore the full range of activities, from gym workouts to sports courts, to maximize their visit.

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Location and Practical Information

Located at Dorian Rd, Horfield, Bristol BS7 0XW, the centre is easily accessible by public transport or personal vehicles. Its strategic position in Bristol makes it convenient for residents and tourists. For inquiries or to access detailed schedules, the website and phone number provide comprehensive support. Reviews often mention the peaceful setting, adding to its appeal as a retreat from daily routines.

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"summary": "Horfield Leisure Centre is a highly-rated facility in Bristol offering diverse recreational and fitness options with excellent accessibility features.",
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👍 Reviews of Horfield Leisure Centre

Rebecca V.

5/5

A gorgeously refurbished centre with really sensible design- changing rooms right next to the pool, which, by the way, is super clean and a good temperature.

Thanks especially to Isabel who I talked to on the phone about a problem booking on the app. She handled it all really efficiently and booked me in for my swim tomorrow. She also solved all my appointments issues I've been having. Such lovely customer service, will definitely swim here again, and often!

Catherine C.

5/5

I returned to the centre last week after a brief hiatus at a gym closer to home (BS7 Gym) which was not remotely a patch on the quality of service and facilities at the centre. The place looks a lot better and the range of classes has even improved, and the staff are friendly as ever. I get a little anxious and forgetful sometimes but the reception staff are always kind, helpful and non-judgemental if I have any questions.

Good vibes here. Great to be back. I actually can’t fault any of the instructors either. They are properly trained, focused on delivering classes or sessions confidently that empower and engage positively.

The new cafe is also brilliant.

Kayla P.

2/5

I’ve been a member here for years. I left due to my financial situation changing but it was a fine gym, and the PT I used there was fab. Post covid it has become impossible to find anywhere in Bristol where you can turn up and swim. I thought a public municipal pool like Horfield would be somewhere you could turn up and pay to swim. Unfortunately you have to book 7 days in advance and via an app. This prevents people who don’t have smart phones and don’t have time to sit on their phone refreshing the app when the lane swim options come up 7 days in advance. (The wait list for these sessions is around 20 people long). It’s appalling and elitist to expect people to have smart phones to access a swimming pool. Just read that last sentence again. That’s the reality we are living in. It’s not a private health club, this is meant to be for everyone, all sectors of society. I can’t get my head around it as a business decision, morally or financially. Everyone Active is shutting people out of exercising when they should be making it as easy as possible. I hope they get bought out by a better company.

Karina

2/5

Centre is fab but cafe options seriously let it down. It’s largely junk food with limited nutritious options and hardly any plant based protein. ‘Healthy’ options are mainly carbs. Like something you’d find at a leisure centre in the 90s.

Xander M.

3/5

Price quite expensive. Gym facilities are ok, could do with more of the popular weight machines especially for peak hours. Swimming pool leaves a lot to be desired, its mainly for kids (school sessions majority of the day, then swimming classes for children rest of afternoon evening), so public swim adults are left with half at most. Considering the 6 million refurb a new pool should have been top of the list rather than a soft play for kids.

Sid

2/5

Spoke to an incredibly unhelpful member of staff on the phone while attempting to sign up for the listed adult swim classes. I may as well have been speaking another language, it also sounds like you can’t book a certain amount of lessons you just pay indefinitely and then have to ring your bank to stop paying?! Incredibly frustrating and inconvenient but having read the other reviews it sounds like I’ve had a lucky escape.

Stephen C.

2/5

You’ve put gosh knows how much money into a refurb, all of which is completely pointless if the staff on the desk are as they were this morning. Man alive, they were so unfriendly. All we needed was to ask how to make our way through the barriers having prebooked soft play, and you’d have thought we’d asked them to head out to the car park and wash our car. What’s the point in working in customer service if you clearly don’t like customers?

Soft play was great though. Really well designed and accommodates parents the best we’ve experienced. Cafe staff were lovely too.

Jane F.

1/5

Went to use the Softplay for the first time yesterday, but was told we had to upload the App to get in. Which we did, but was very stressful and the lady on Reception made it very clear she was not going to help. She was not very helpful, was very dismissive and just didnt have a very good attitude towards customers. I have been in Customer Service for most of my life and it is my opinion that some Customer Service training needs to be provided to staff. The Softplay itself was nice and the cafe staff were lovely, so it was a shame.