Holderness Health - Hedon Group Practice - Hull

Address: 4 Market Hill, Hedon, Hull HU12 8JD, United Kingdom.
Phone: 3333324242.
Website: holdernesshealth.nhs.uk
Specialties: Family practice physician, Doctor, General practitioner, Public medical center.
Other points of interest: Wheelchair accessible entrance, Wheelchair accessible parking lot, Wheelchair accessible restroom, Restroom, Appointment required.
Opinions: This company has 13 reviews on Google My Business.
Average opinion: 3.8/5.

📌 Location of Holderness Health - Hedon Group Practice

Holderness Health - Hedon Group Practice Overview

Located at 4 Market Hill, Hedon, Hull HU12 8JD, United Kingdom, Holderness Health - Hedon Group Practice stands as a cornerstone of healthcare in the local community. With a phone number readily available at 3333324242, patients can easily reach out for medical assistance. Their official website, holdernesshealth.nhs.uk, provides a wealth of information about services offered and how to schedule appointments.

Services and Specialties

The practice specializes in offering a General Practitioner (GP) service, ensuring comprehensive primary care for patients of all ages. The team comprises highly skilled family physicians and doctors who are dedicated to providing quality medical care in a public medical center setting. This includes a broad range of medical specialties, making it a one-stop-shop for a variety of healthcare needs within the community.

Accessibility and Facilities

Holderness Health - Hedon Group Practice prides itself on its accessibility. The clinic features a wheelchair accessible entrance, parking lot, and restroom, ensuring that all patients, regardless of mobility, can receive care comfortably. These thoughtful amenities reflect the practice's commitment to inclusivity and patient care.

Patient Feedback and Experience

Patients have left 13 reviews on Google My Business, with an average opinion rating of 3.8/5. While some have expressed a desire for a more centralized facility with all services under one roof, the current setup has its fans. Many praise the staff for being kind and diligent, with the pharmacy team receiving particular commendations for their helpfulness. These sentiments highlight a practice that values patient satisfaction and strives for excellence in care.

Important Notes for Visitors

prospective patients should be aware that appointments are required to ensure timely and efficient care. Given its location and services, it's beneficial to check their website for any updates on operating hours or special procedures.

Recommendation

For anyone in need of reliable, accessible, and compassionate healthcare, Holderness Health - Hedon Group Practice is highly recommended. Their commitment to providing quality medical services is evident from the positive feedback and accessibility features they offer. To schedule an appointment or learn more about their services, visiting their website holdernesshealth.nhs.uk is a straightforward and effective step. Don't hesitate to reach out for the care you need – your health is worth it.

👍 Reviews of Holderness Health - Hedon Group Practice

Holderness Health - Hedon Group Practice - Hull
James W.
5/5

Staff are really kind, doing their best. Pharmacy team are very helpful too. One thing I wondered is why not have just one super surgery with everything in one place rather than have the former church view and hedon group buildings running opposite each other. I know it's not owned by NHS but somewhere like Rosedale would be excellent venue, loads of parking space etc.

Holderness Health - Hedon Group Practice - Hull
Sharon N.
5/5

Great friendly hard working team!
Had a appointment this am with the nurse.
Greeted with a lovely smile, by a friendly proffesional Receptionist named...JO SHARP. Thanxs Jo for your care and smile. A credit to your proffesion.
Also a big call out to all the DRS NURSES HERE! RESPECT! Don't know where we would all be without YOU ALL. THE RECEPIONIST WAS JO CROSS NOT SHARP.
Just adding to this review , had a appo today at 1.40 MOT, yearly appo 7/11/24
Was seen by practice nurse Louise M.
Shee tok bloods, BP, Urine...1st class customer/ patient service, proffesional, friendly, informative, and very posative...Thank you!
You are a credit to the Nursing proffesion. Much Respect.

Holderness Health - Hedon Group Practice - Hull
Libby P.
5/5

Their klinik online service is fantastic. Both times used the staff have called me within one hour and provided me with an appointment with a GP who specialises in mine or my child's needs. Excellent service.

Holderness Health - Hedon Group Practice - Hull
Julie C.
5/5

Would just like to mention the receptionist on this morning she was so lovely and helpful and managed to make me an appointment. Many thanks

Holderness Health - Hedon Group Practice - Hull
Dumb A.
3/5

Recent experiences here range from reasonable to very frustrating. I will admit many of my less pleasing trips to the practice were during the COVID pandemic for which all from top management to patients had to take things on the chin. What irritates me is that post pandemic seems to have left a trail for obvious errors in management and/or general logic in working procedures. ONE example, today I spent 15 minutes behind a lady in the dispensary queue who needed specific and lengthy help from the assisting staff member. No blame to either patient or staff member dealing. However, why do the remaining numbers of staff who sit behind the reception/dispensary not help assist to reduce queues by opening the second serving booth, IF ONLY whilst the primary staff member is stuck with a tricky customer request/query which causes an atypical delay which 15mins + clearly is if you just want to collect a prescription in your dinner hour. I don't want to see the practice standards drop off without good reason, but believing that the current "norm" is acceptable is a dangerous road to go down. Even if only 2 or 3 in every 10 patient suggestions were positively taken aboard, together we can move it forward.

Holderness Health - Hedon Group Practice - Hull
Christine G.
4/5

The team are trying their best - I have always found that the surgery is doing as well as most and is under pressure patience n understanding goes a long way - I certainly wouldn’t want to be on the other side of the desk at times

Holderness Health - Hedon Group Practice - Hull
Sally T.
4/5

A surgery like the majority that's having its fair share of issues. But, in my personal experience all the staff are trying their hardest. We're in a pandemic so I suppose we all have to learn to be a little more patient and understanding. I've had quite good service from the staff .

Holderness Health - Hedon Group Practice - Hull
Douglas S.
4/5

I didn't go in, I just sat outside in the car. The better half went in to check on some medication I am waiting for but there is a global shortage so I'll have to wait for it.

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