Hetton Medical Centre - Houghton le Spring

The Hetton Medical Centre, located at Francis Rd, Hetton-le-Hole, Houghton le Spring DH5 9EZ, United Kingdom, is a prominent medical clinic that offers a range of healthcare services to its patients. The clinic can be reached by phone at 1915261177, and their website, hettongp.nhs.uk, provides detailed information about their services and hours of operation.

One of the key features of Hetton Medical Centre is its specializations in providing comprehensive medical care. The clinic prides itself on offering a broad array of services to cater to the diverse health needs of its patients.

Moreover, the clinic is designed with accessibility in mind, boasting several wheelchair-friendly features, such as a wheelchair-accessible car park, entrance, and toilet. This allows patients with mobility issues to access the clinic's services more conveniently.

The Hetton Medical Centre has garnered a total of 37 reviews on Google My Business, with an average rating of 3.1/5. This mixed feedback reflects the clinic's commitment to providing quality medical care while also acknowledging areas for improvement.

Considering the medical center's comprehensive services, accessibility features, and convenient location, it is a suitable choice for those seeking a reliable and accessible medical clinic in the area. Patients are encouraged to explore the Hetton Medical Centre's website and contact them directly for further inquiries or to schedule an appointment. By doing so, they will be able to experience the clinic's dedication to providing exceptional healthcare services tailored to their unique needs.

Furthermore, the medical center's commitment to continuous improvement based on patient feedback ensures that they remain responsive to the evolving needs of the community. This dedication to patient satisfaction makes Hetton Medical Centre a valuable resource for healthcare in Hetton-le-Hole and the surrounding areas.

👍 Reviews of Hetton Medical Centre

Holly M.

1/5

WORST GP practice I've ever been to, was glad to move GP when I moved home. Reception staff are just incredibly rude and don't know how to deal with or treat people with mental health disabilities and the GPs are the same. Practice manager never does anything about complaints either and just deflects or makes excuses for their staff to make you feel like you're crazy

Stephanie A. D.

1/5

Usually they are very good but I have been rather unwell the past week and have been trying to get an appointment since Friday 8am to today at 8am and always get told everything has gone try again at 8 in the morning...absolutely appalling! It feels like I have to physically collapse to get seen to. I feel sorry for many other people who have a serious illness. Also a receptionist called Carol seems to have a serious attitude problem and talks over the top of you.

Marta G.

1/5

receptionists work for a penalty, not nice, I called for a prescription - it was not issued. After the last conversation with Manager - she said you can change it if you don't like it. This clinic is not friendly to foreigners. I've never had a problem with doctors. I feel racism.

Christine J.

5/5

Working in a large office I hear others tales about their GP's and it makes me all the more appreciative of our medical centre. I do have some medical concerns and have always been able to get an appointment on the day when it's actually urgent. I don't expect it on the day otherwise. I have always found that everyone is very helpful, the team at reception do an amazing job, then there's the nurses and the GP's all of whom are great at their job. At these very difficult times their service to the community is fantastic. Thank you so much.

David M.

5/5

Hetton Group Practice have been fantastic that my wife and I have received every time we have had to contact the surgery
The support and help off Lynzie Middleton the Nurse / Pharmacist and the team has been first class
We would like to say a big thank you to the doctors and all the team
Well done

Megan H.

5/5

I have just moved to the area and transferred doctors. I had my bloods done here yesterday and I was seen to very quickly and the nurse was so lovely, bubbly and accommodating. Such a lovely experience compared to my previous doctors

Katie K.

1/5

Horrible, can't even make an appointment!!! I hope I can change the surgery

Thomas A.

1/5

The doctors don’t care. I spoke to a dr Johnson or a name similar. I was never allowed to speak to that doctor again even thohgh I requested I do so. I was discharged from CABI. (Community acute brain service) they wer sending a letter to back this. However when I rang th gp surgery and spoke to the doctor via telephone. He called me a liar. I don’t believe you. No phycolisist or anyone would tell you that and say they aren’t working with you because ure tired. So the Nxt day the cabis teams letter arrived at surgery. Telephone appointment was booked and hey Preston, it was the same foreign doc that called me a liar the day befor. Stood with egg on his face. Since then I’ve been prejudiced against at hetton group as I was never seen by my original doctor and was denied the chance to do so