Hatherley Manor Hotel and Spa - Gloucester

Hatherley Manor Hotel and Spa

Located at the picturesque Down Hatherley Ln in Gloucester, GL2 9QA, United Kingdom, Hatherley Manor Hotel and Spa is a splendid destination for those seeking relaxation, luxury, and exceptional service. With a phone number of 1452730217, visitors can easily contact the venue for reservations or inquiries. The stunning property can be found online at hatherleymanor.com.

Specialties

This magnificent establishment offers a range of specialties, including a luxurious hotel, a premier event venue, a meeting planning service, an exquisite restaurant, a rejuvenating spa, and a picturesque wedding venue. The property boasts a harmonious blend of historic and modern features, providing guests with an unforgettable experience.

Location and Atmosphere

Surrounded by serene landscapes and stunning scenery, Hatherley Manor Hotel and Spa offers a tranquil escape from the hustle and bustle of daily life. The location is perfect for couples seeking a romantic getaway or individuals looking for a peaceful retreat. The spa, in particular, is highly regarded for its calming atmosphere and enjoyable facilities.

Exceptional Staff

The staff at Hatherley Manor Hotel and Spa are truly exceptional, consistently providing guests with superb service, warmth, and helpfulness. From the moment guests arrive, they are welcomed with kindness and attentiveness, ensuring a memorable and enjoyable stay.

Reviews and Opinions

With an impressive 1037 reviews on Google My Business, Hatherley Manor Hotel and Spa maintains an outstanding average opinion of 4.1/5. Guests frequently praise the property's peaceful location, stunning scenery, and exceptional staff. Many visitors also appreciate the balance of historic and modern features within the building, as well as the relaxing atmosphere of the spa.

Final Recommendation

👍 Reviews of Hatherley Manor Hotel and Spa

S R. B.

5/5

The location is peaceful, and the scenery was stunning. It is lovely for spa and quick getaway. The staff in the spa, hotel, and restaurant were superb. They were so helpful and welcoming. I would definitely come again the future. The building has historic as well as modern features. The spa is so calm and enjoyable.

Sean G.

4/5

We did not use the rooms only a function room. This was ideal for our needs. The staff supporting this room were polite and helpful.
The carpark could do with a little work as there were some sizable puddles across walk areas.
We loved the location, close to sizable town/cities but with a real rural feel.

Saffy R.

I would say overall we had a pleasant stay. The food was good, small portions, but good quality. The spa facilities were good for the small size of the spa and the room was pretty standard. The massage I had was great and would go again. ||||To caveat that, the pool was dirty and you could see hair balls, dust and plasters at the bottom, which was not nice to see. Otherwise from what I could see everything else was clean. The towels were very rough and would expect more from spa facilities. The bedding was comfy, however our shower in our room could not regulate the temperature; it was either freezing cold or boiling hot. No in between. After a relaxing spa day, that’s not how you want to end the day. Overall I think this is a good stay, nice for a night away, nothing too fancy, but if you get a good deal, worth going.

Graham W.

4/5

Nice place to stay for one night with my wife while visiting our youngest son in Bristol. It is an old building so allowances have to be made regarding certain things in the room but the staff were all really good. We even got a room upgrade after say the view in our first room was not so good! Did not dine there except for breakfast which was okay. Also we did not use the spa facilities which were inclusive with the room.

Kate G.

We’ve stayed in all of the spa hotels in/around Cheltenham and this was by far the best one. A real hidden treasure.||The setting is absolutely beautiful, from being greeted by the hotel’s cat and quaint reception area which is next to the bar area.||The spa facilities were excellent and clean. We stayed in one of the cheaper rooms, it wasn’t particularly pretty but it was functional and clean. Next time we will upgrade to a nicer room. ||Breakfast was quick and delicious with friendly staff.||All in all a fabulous stay.

Aj D.

This hotel promotes itself well beyond the literal standard. The first room we booked was dated and shabby. We could clearly hear a television or radio in a room next door. The assistant manager kindly moved us to another room, far away. The room was a slight improvement. The dinner menu had such an appalling lack of choice, we chose not to eat in the restaurant. At approximately 07.00hrs, on Sunday morning, we were subjected to a loud radio/music from what appeared to be the breakfast kitchen. We opened the window to try to cancel radio noise with the sound of the rooftop vents from the kitchen. A not so delightful smell of bacon permeated through the window. We ate breakfast, which we might add was less than bog standard. Returned to our bacon smelling noisy room, only to have housekeeping open the door when we were both stark naked during what should have been an intimate time between 2 adults, without a voyeur!!! Awkward and embarrassing beyond words!!||We shared our less than palatable experience with the assistant manager. She kindly offered us a partial refund, which of course, we graciously accepted!! 8 days later, no refund!! This issue shall be remedied, at our relentless behest.||In summary, THE worst hotel we have ever stayed in. Maybe they should rent rooms by the hour!!!

Karen E.

I have attended 2 Xmas parties and both have been brilliant could not fault them ! Booking was very easy and efficient by Erin. Food was served hot excellent quality and thoroughly enjoyed by all ! DJ excellent. Mama Mia night again excellent food was served very quickly organised very efficiently by Steve. Lovely atmosphere. I was lucky enough to stay over and use the spa ! Which again was very relaxing and very much needed ! Overall s great experience lovely hotel staff are very accommodating and atmosphere perfect ! Well done will return next year ❤️❤️❤️❤️❤️

Livvi B.

2/5

Stayed here as part as a company trip. The welcome in the hotel was amazing, the rooms were beautiful there wasn’t anything we could fault on the hotel side of things. However when we entered the spa this is where things started to go down hill. The spa manager was really welcoming however the rest of the staff treated us differently to the rest of the other clients visiting the spa, we had paid an extra fee to stay longer so we didn’t expect to be treated so poorly. The lady at reception reluctantly gave us robes after we asked for them so we could sit and we could grab a snack in the cafe. The woman at reception made a comment towards us telling us to “make sure we bring them back” implying we wouldn’t give them back! Again we were met with the same reluctant attitude in the cafe, totally understanding there’s reservations that needed to be catered for first but we found that the way we were treated put a dampener on the whole experience. We found ourselves leaving a little earlier than expected because we felt so uncomfortable and unwelcome. We’re not sure if it’s because we are a bit younger than the clientele they usually welcome but either way we paid extra so we expected to be treated with the same respect.