Grindon Lane Primary Care Centre - Sunderland

Address: Grindon Ln, Sunderland SR3 4EN, United Kingdom.
Phone: 1915252300.

Specialties: Doctor.
Other points of interest: Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible toilet, Toilet.
Opinions: This company has 46 reviews on Google My Business.
Average opinion: 4.3/5.

📌 Location of Grindon Lane Primary Care Centre

☎️1915252300

⏰ Open Hours of Grindon Lane Primary Care Centre

Monday: 7:45 am–4:15 pm
Tuesday: 7:45 am–4:15 pm
Wednesday: 7:45 am–4:15 pm
Thursday: 7:45 am–4:15 pm
Friday: 7:45 am–4:15 pm
Saturday: Closed
Sunday: Closed

Overview of Grindon Lane Primary Care Centre

Located at Grindon Lane, Sunderland SR3 4EN, United Kingdom, Grindon Lane Primary Care Centre is a healthcare facility renowned for its commitment to providing quality medical services, especially in the realm of primary care. The clinic's phone number is conveniently available at 1915252300, ensuring patients can easily reach out for assistance.

Key Features and Accessibility

Accessibility is a strong point for this clinic, offering a wheelchair-accessible car park, a wheelchair-accessible entrance, and facilities in the wheelchair-accessible toilet. This ensures that patients with mobility issues can receive the care they need without barriers.

Specialties and Services

Focused on Doctor services, Grindon Lane Primary Care Centre caters to a wide range of medical needs under the professional guidance of healthcare professionals. While the specific specialties may not be detailed publicly, the emphasis on general primary care suggests a broad spectrum of services from routine check-ups to managing minor illnesses and injuries.

Facilities and Operations

Patients visiting the centre can benefit from the friendly, efficient, and helpful staff, as noted in several positive reviews. The clinic's cleanliness is also highlighted, contributing to a comfortable environment for patients. However, some feedback points out the need for improved signage both externally and within the clinic, which could enhance the patient experience by reducing confusion and aiding navigation.

Patient Experience

The patient experience at Grindon Lane Primary Care Centre seems largely positive, with an average opinion rating of 4.3/5. One standout review praises the medical staff, particularly a lady named Judith, for her knowledge, kindness, and patience. This personal touch, combined with professional care, seems to be a key factor in the high satisfaction rates reported by patients.

Additional Information

For potential visitors or patients, it's worth noting that while the clinic offers forms to complete prior to a visit, some patients found this to be redundant upon arrival. Despite this minor inconvenience, the staff's assistance in navigating the center and filling out necessary paperwork can significantly enhance the overall experience.

👍 Reviews of Grindon Lane Primary Care Centre

Grindon Lane Primary Care Centre - Sunderland

Y P.

4/5

Staff friendly, efficient and helpful. Centre is clean. I was very happy with my treatment.
I was sent forms to complete before attending, which I thought was sensible - until I had to enter the same info onto forms on arrival. ( System duplication).
There is poor signage for centre outside and in. Without staff help I would have been lost.

Shirley M.

5/5

This review is all about the lady that helped me yesterday regarding my appointment. Her name is Judith and she was totally knowledgeable, kind and patient. She put me at ease whilst remaining professional. Judith definitely deserves my 5 star review.

john H.

1/5

After waiting for about 6 months for an appointment to have a cortisone injection for arthritis in my ankles, I was told that they don't like giving then because they are not a long term fix. I told them that as I was 75 so it probably wasn't a problem as I would be dead soon. They said they would refer me to see if I could have inserts fitted in my shoes to help .so that would be another 6 months wait. And I was told that they might just refer me back to the muscolotal clinic WHAT A COMPLETE WASTE OF TIME . At the most I sleep for 1 to 2 hours before giving up an getting out of bed to put more ibuprofen 10% cream on my ankles for the pain
CRIPPLED AND TIRED,

Sue

5/5

Had an appointment for an x- Ray. Was in and out in 5 mins .

Ravindu R.

5/5

Went here for an x-ray in the morning. Staff wasVery professional. Was quickly attended to and told to wait. Did not have to wait more than 10 minutes. Clean place, plenty of parking. The x-ray came back within a week to my general practitioner. Did not expect things to be that quick.

duncan M.

5/5

had my "jab" there on Thursday evening!!!! the system was running ahead of time(effiency comes to mind) Staff were upbeat friendly and organised,from the lad on the door to the lass that gave the jab. the whole experience being a happy one.Not forgetting the team from Mrs Linda Crowes practice the Doctors and staff who are working well beyond their normal situation!!!!

Angela F.

3/5

Came here for mum's MRI scan....she hated everything about it! Very noisy, loud "bangs ", had to press buzzer twice for it to stop. (Takes 20mins). They should tell you this, as very unsettling/frightening for an 85year old.! (Hospital ones have been fine).Just be aware if coming for one.

Kevin C.

5/5

Always been seen quite quickly staff very helpful and friendly. The car park is normally full so allow extra time to park.
Just to note the secondary reception along to the left as you come in is normally closed now, so save your time and legs and report to main reception. as you go in.