Green Light Pharmacy

I ordered my prescription and a week later I got a call saying they were out of my medication and if they ordered it they don't know how long it would take so they suggested so I could go elsewhere. This wasn't ideal given I need this medication regularly and it had taken that long to let me know. A couple weeks later I sent it in again and waited another week with no response. So I called to find out what was going on. They didn't seem to know about my request and the told me there wasn't any in stock. I asked if they ordered it how long would it take. The person I spoke with this time said it would be in the next day! It was maybe a day and a half when I got the text message saying it was ready collect but still really frustrating. They are so annoying I call them today They said its noting there I can't believe they do that do me again They do that so many times This place it's not helpful

Unable to access a booster vaccine as their own site closes at 17:00 but for some reason they decided to close at 15:00. *Update* I was not informed the reason as to the early close on the day at the time. I walked in as the site said walk ins were okay, so don't frame 'Walk In' like it's an unpredictable factor. The fact is you closed early and didn't update your site. I had traveled to get there and my experience of trying to get a vaccination was difficult because of this error. I work in unpredictable shifts so booking is not possible for myself at this time. The other sites on-line said closed on them so obviously I didn't bother to go to them. I managed to get my vaccine at another outlet that had the correct times posted online. Thanks

One of the best pharmacies I have come across so far. The place looks extremely organised with all the required patient information well displayed, the staff members are well experienced, hard working, and are always ready to help. There are wide options of all patient services especially COVID clinic is very efficient and not to mention others like smoking cessation clinic. I would highly recommend this place for your medications and all other related problems.

Chaotic and unprofessional. Had a covid vaccination appointment, took time off work and went there to be told the vaccine person was not in today. No cancellation email or call but fair enough, I tried to rebook on the nhs app as they had availability next day but pharmacy said no need, call tomorrow and explain the situation and the vaccine person will fit you in. Rang in the morning to be told no way, need to go thru app - next available date in another 7 days. Worse than useless

They never get anything right. It's actually ridiculous, I've told them every month for almost a year to cancel a repeat and they keep dispensing it.. even if I tell them on the day. The customer service skills aren't great, there are a couple of friendly front desk staff including the regular lady but I've had male staff being extremely rude over the phone. They also blame the surgery for things that's their fault, such as prescriptions not being signed off when they didn't even send it. I'm planning to move so hopefully don't have to deal with the incompetency much longer.

Disappointed with text notification receieved cancelling the appointments ( for Thursday) for booster vaccaine a day before its due. It was for late afternoon. No reason provided. When I phoned was told by a guy on the phone that they dont have pharmacists to provide the vaccacine late afternoon. Why then do you provide the slosts for booking on line. Not very proffessional. I had to re arrange time off work.This was the local closest pharmacy I chose due to mobility issue with my elderly mother. Had to then go through booking process again and this time had no issie with Lincoln Pharmacy down St Pauls's Way. They were great.

Best pharmacy in the world. All the team are friendly, hard working and efficient. Always happy to help with any issues you have and will go out of there way to get to the bottom of a prescription problem. Jabin, the pharmacist, is always pleasant and will go out of her way to get your prescription delivered, and help you with any other reasonable requests in any way possible. All in all, amazing team and very highly regarded within the community!

Simply useless, disorganised, staff walking like headless chicked asking colleagues how to do staff. They never have supplies on stock, they cannot even get repeat prescriptions stock right