GR Pharmacy - Birmingham

GR Pharmacy is a professional pharmacy located at Address: Northfield 44-46 Hillwood Road, Birmingham B31 1DJ, United Kingdom. The pharmacy can be reached by phone at 1214752556 and through their website at msnlunts.co.uk. The pharmacy specializes in providing pharmaceutical services.

Specialties: Pharmacy

Other points of interest: Delivery, In-store pick-up, Wheelchair-accessible entrance, Credit cards, Debit cards, NFC mobile payments, Credit cards.

This company has received 32 reviews on Google My Business, with an average rating of 3.4/5.

Customer experiences vary, but many have reported positive experiences, such as efficient service and friendly staff. Some customers appreciate the pharmacy's location, making it convenient for their needs. Others have praised the pharmacy for their flu and covid vaccination services.

Despite some negative reviews, the pharmacy maintains a solid reputation in the community.

👍 Reviews of GR Pharmacy

George M.

5/5

Whilst I can see several negative reviews posted I can only comment on my own experience and I have to say the staff have always been polite and helpful. If a prescription is not ready for collection it is because they haven't received it but they always check so I'm not bounced around between the Doctor's surgery and the Pharmacy. It's my nearest Pharmacy so I use it quite often and have my flu and covid vaccination there annualy and always receive great efficient service.

Kirstilianne N.

1/5

Don't even know how they still open to be honest.. 3rd month in a row they leave someone with Severe mental health problems without their medication n to top it off they don't help you find a way of actually sorting the problem out. They leave you without concern

Chels F.

1/5

Everytime I come in here they make you wait for ages before they even acknowledge you. They also make you shout your name and address at the top of your voice in a full shop instead of trying to do this privately. If it wasn’t my local I wouldn’t use it.

Ottavio C.

1/5

The staff don't seem very professional. I have recently moved to this area. My GP prescribed me 14 tablets. I went to collect the prescription but the staff only gave me 7 tablets. Only at my second visit, a week later, the staff found the other 7 tablets left over from previous week. I will definitely give this pharmacy a miss and nominate another pharmacy, even if that means I'll have to walk 3 miles.

Darren. E.

1/5

Every time I go in its different staff EVERY TIME .. now the big problem last Monday 15/1/24 called to order important tablets the lad agreed of what I ordered on thursday 18/1/24 I called to see if ready THEY HADNT ORDERED THEM they are as much use as a chocolate fireguard and are going to make people seriously ill or possibly kill them by not getting orders ready or correct when ordered ..... I even complained to the parent Company MS LUNTS and they haven't even bothered to reply ... a few years ago there was 2 great staff members but they were forced to leave I know why but wont put it on here since then it's gone downhill quicker than an Olympic skier ... we are changing our pharmasists to someone better

C F.

1/5

I’ve left here and gone to castle chemist. The main woman who runs the counter (blue tunic/silver buttons, likes to call you “hun”) is so rude it’s incredible. She has no patience, and talks down to you. She’s was so angry at me once a friend said “I can’t believe how she just spoke to you”. The lady with the long curly auburn hair and the small lady with blonde hair are nice and friendly, but the main one who runs it has the attitude of a rhinoceros. I have autism, and it’s such a relief not to have to deal with her anymore.

Katie A.

1/5

Absolute joke! Say one thing then another then wonder why someone they KNOW has 4 mental health disorders gets upset. Duh! Example...meds due today driver sat outside got out with meds looked around and got back in his car...drove off. I get told ill get them the next day. Then told he doesn't start his rounds til later 🤣 then that he will come back IF he has time..implying it might not happen that lady loves to mess around like that...they know I rely on my tablets and there's risk of seizure if I go without. They are a disgrace...

Jo G.

5/5

Been using this pharmacy for many yrs & have had no issues. Staff are helpful & friendly. Never had any issues with ordering meds as a nominated pharmacy with my GP surgery.