Eurofins Food Testing UK Limited - Wolverhampton

wordof fact

went there once during my work time nice clean business site with various companies operating employing different people through agencies and all

Science Guy

Rubbish. Keep putting our business account on hold due to supposed non-payment. Every month we have to go through the same process of proving we’ve paid before they unblock the account. This month however despite proving payment once again, they have sent our supposedly overdue bill on to a debt collector who are now sending threatening letters and emails. The testing itself is actually rather good and they have a decent portal for organising testing but such a poor financial department ruins all that good will

Haris Ali

Horrible service.
Lost my pcr sample despite dropping it in their drop box, and did not update until day of my flight. Had to pay through the nose to get an emergency appointment from another company. Contacted their managment and got nothing more then a useless apology.
Please avoid doing fit to fly tests with this company. Absolute waste.

Reinhart Nell (Ryan)

Absolutely appalling customer service. My partner (Jade Cheung Kai Suet) and I (Reinhart Nell) drove to Eurofins (at Charlton Asda) yesterday for our day 2 tests, only to find the porta-cabin booth closed with the lights out. We then received an email from Eurofins AFTER our appointments were due to have finished saying that the Charlton sample centre had to close due to an emergency.

Naturally we tried to call their customer service line and have spent hours on the call waiting music without ever speaking to someone. We both have also emailed them multiple times but neither myself or my partner have had any replies.

Legally we need to be tested by tomorrow but as of now we can’t reach Eurofins on email or phone. And unsurprisingly the competitor sample sites don’t have last minute spaces.

Please someone at Eurofins reply to us and call us now to resolve with an urgent replacement appointment!

Booking reference EUROF1082494

Paul Rush

Very difficult to access when dropping in samples, sometimes rude staff when trying to get more than just access to drop samples in, but the French guy is very much appreciated, very pleasant and a very helpful and friendly approach to the people he has to deal with.

Nick Parry

Watch for the entrance, it is all bus lanes and you will get hit with fines automatically. No advise forthcoming from Eurofins.

Lynda Hogan

A company that's scamming everyone. Do not use this company for covid tests from amber countries or fit to fly, they do not deliver results

Khushy

Got tested