Esprit Wellness and Spa - Wokingham

Claire C.

My therapist Elaine was fantastic, one of the best full body massages I've ever had. The spa itself is clean and modern but an odd layout.
There is nowhere in the pool/sauna/steam room area to get water, so you have to walk back through the changing rooms ect back to the reception as the door off of the poolside is locked.

Callum W.

Awful costumer service. The spa and gym facilities are meh, not worth the price of the membership.

There was often a broken machine in the gym and the changing facilities were not cleaned regularly. The pool and sauna were fine, nothing special. The real problem I have is the way the spa and hotel handled an invalid parking charge.

I was driving a rental for a brief period and was told by staff that I could put my number plate in at reception. A few weeks later I receive an extortionate parking charge. I assumed this would be an easy fix with a quick call to the hotel, instead I was met with a back and forth email chain, only to eventually be told there was nothing they could do, and that I should have given two weeks notice if I was going to be using a different vehicle (ridiculous and impossible if using a rental vehicle).

This hotel and spa has robbed me. I have cancelled my gym membership here and would strongly advise against joining the espirit leisure club or booking a spa day here - The fine will cost you more than the spa package! Absolutely terrible way to do business.

Jenny S.

I had a leg and foot massage with Lucian today. I find it hard to relax but this really helped, it was amazing, thanks.

The food was lovely, was really nice to have a choice of two different menus. All of the staff have been very friendly and accommodating.

Darren L.

Diana was wonderful this afternoon with a GREAT Back, Neck & Shoulders massage. She took effort with plenty of time & working to release the knots in my Back, Neck & Shoulders always checked the strength was alright. THANK-YOU Diana

Ben T.

Booked a couple of treatments for me and my wife while we stayed at the hotel. Having experienced several different spas over the years this was by far the best experience we had ever had. Unlike other experiences we have had there was no pushy up selling of "enhanced" experiences, it was just as we had booked. I had a 50 minute ( which was a full 50 minutes ) full body massage with Elaine which was magic, I left feeling like melted butter.
My wife had a facial and hot stone massage which she also enjoyed. Very much recommended

Grzegorz B.

As a add on service for hotel guests it's OK but if I was to rate it as a stand alone spa would not be more than two stars as facilities are bit poor.

Staff is very friendly, polite and professional. You can tell they care about you and appreciate your business so give stars there.

Facilities as mentioned limited, sauna, steam room, small massage room and small swimming pool. Hard to find spare launger in the swimming pool area. As a add on service is adequate but would not pass if I was to book it as a standalone spa break/treatment.

Cleanliness is very good which is important in this sort of environment.

Husain C.

My partner and I recently embarked on a spa adventure, courtesy of a Groupon package promising 55 minutes of bliss for two. But as with any journey, there were unexpected twists:

Armed with prior confirmation that we needed to coordinate directly with the spa team, we eagerly booked. Yet, somehow, our choices vanished into the ether—no treatment options, no preferred time—just a fait accompli.

Upon querying the spa team, we hit a wall. They stood firm, refusing a couple treatment or any scheduling flexibility. Disappointment settled in like a stubborn knot in our shoulders.

Just when we contemplated cancelling, Tabish from the SPA team appeared. His promise: an early morning slot. Not ideal, but we accepted. A couple treatment dreams were at stake!

The masseuses. Their hands worked magic, erasing tension and turning frustration into serenity. Sometimes, it’s the human touch that transforms an experience.

In retrospect, my advice: Always consult the Esprit Wellness and Spa team before hitting “book now.” And kudos to Tabish for bending time (and rules) to grant us that coveted couple escape.

Laura W.

Had the most relaxing express rejuvenating treatment (mini facial and hot stone massage) with Elaine this afternoon. I do not find it easy to relax in general and this was easily the most relaxing treatment I've had in a long time. Elaine was fantastic throughout, listened to my skin concerns and adapted the facial as needed. Highly recommend if you're staying at the hotel and have some time to spare.