Elstree Waterfront Outpatients Centre, part of HCA Healthcare UK - Borehamwood

Meg Flight

One of the most superb clinicians we have ever encountered. Excellent judgement, diagnostics and bedside manner with children. Could not rate our physician higher; he is truly a credit to his profession.

However - we also waited 15 weeks for standard test results. While results ended up being broadly positive (thankfully!) this wait could have had a devastating impact had the condition taken a different direction. I cannot say whether this is administrative, or lab failure but it is not acceptable.

Would have been 5 stars had the results been returned in a timely manner.

Anna Neale

Fantastic care, I am so grateful to the consultant for his expertise and brilliance with life preserving surgery. I was treated with second to none expertise with caring and thorough staff. All the staff in this private healthcare group were fantastic . Thank you

John Chapman

I was seen by the consultant immediately, who asked me to relate how my condition affected me and what sequence events took.
This was the first time in four years that I felt progress was being made. The consensus was that my issues needed alternative investigation by a consultant in an adjacent field, which is being arranged.

Hits

I found Sonal Patel totally unprofessional in her attitude and in her treatment. On the day of booking, she had confirmed that she had received all my referral letters and MRI Scans, however on the day she lost all of them and kept blaming Debbie for it. She asked me to re- send all. She wasted so much time opening the documents. Then look a long time reading. She didn't address my pain that I had come for. After she said that's all for today, there was no summary of plan. I was totally flabagasted. I would not recommend her at all. She boasted that she can tell problems blindfolded as she was so experienced which initially made me feel oh she must be good. But that was short lived as all quickly transpired that all was fake.

I had arrived 20 minutes early. But Sonal saw me 25 after my appointment time and there was no apology.

She wasted so much time trying to even open up the emails then read all the referral letters.

Sonal is an Osteopath but she offered me Ayurvedic treatment.

Kwesson Quarshie

Great experience at the Wellington hospital where I had knee surgery, Both admin and medical staff were attentive and professional and pre and post op care was wonderful. Well done!

Monique DeNapoli

Lovely service on registration and the team. Outstanding consultant. Thank you.

Hannah Beute

Has a very good experience here with our Dr. We have been seen by private Dr in the past but no one has ever taken so much care an attention as we received at The Wellington. The facilities were very clean and staff all so helpful. Parking was free and there was lots of it. The only downside is it the distance from my house (2hrs drive?), but I appreciate it's my decision to come and I certainly would go back.

I would highly recommend this hospital.

Sammi Phillips

I cannot thank the Wellington Hospital for everything it has done for me so far! Mr Goldberg and his team have always taken such good care of me and have always been kind and welcoming. Before going private I had such little faith in hospitals and doctors but this place has helped give me back the confidence I needed and helped me to feel safe in their care. If you have been struggling with your health, I cannot recommend them enough and getting in touch with them to see if they can help! I’m not at the end of my recovery yet but I have a feeling my operation and my experience here will be life changing!