Dr Shrivastava's Surgery - Rotherham

Dr. Shrivastava’s Surgery: A Comprehensive Overview

Dr. Shrivastava’s Surgery is a well-established medical practice located in Rotherham, United Kingdom. The clinic, now led by Dr. Raolu, offers a range of general medical services, emphasizing patient care and accessibility. The practice is committed to providing a comfortable and efficient experience for all patients, regardless of their individual needs. Its strategic location within the Maltby Services Centre ensures convenient access for residents in the surrounding area.

Location and Contact Information

The surgery’s address is Maltby Services Centre, Braithwell Rd, Maltby, Rotherham S66 8JE. For immediate assistance, patients can reach them by phone at Phone: 1709813514. While a website is currently unavailable, the practice maintains a strong presence on Google My Business, offering valuable insights for potential patients. The accessibility of the location is a key feature, with a dedicated wheelchair-accessible car park and a wheelchair-accessible entrance. Furthermore, a wheelchair-accessible toilet is available on-site, reflecting a dedication to inclusivity.

Specialties and Services

The practice primarily focuses on Doctor services, providing comprehensive care for a diverse range of medical needs. While a specific list of specialties is not readily available online, the practice’s long-standing presence suggests a breadth of experience in various areas of general healthcare. It’s advisable to contact the surgery directly to discuss specific requirements and ensure they can meet your individual needs. Routine appointments are recommended to allow for thorough assessments and personalized care plans.

Patient Feedback and Accessibility

Based on publicly available reviews on Google My Business, the surgery receives an average rating of 3/5. This suggests a mixed experience for patients, with areas for potential improvement highlighted. However, feedback indicates positive experiences with the receptionist, who is described as being “been there donkeys years” and consistently providing efficient and helpful service. A recent review mentioned a successful resolution to a prescription mix-up, demonstrating a commitment to addressing patient concerns and providing timely solutions. The clinic’s focus on accessibility is evident through its physical features, creating a welcoming environment for patients with mobility limitations. It’s worth noting that appointments are recommended to ensure adequate time for consultation and treatment.

Key Highlights and Considerations

• Accessibility: The surgery prioritizes accessibility with a wheelchair-accessible car park, entrance, and toilet.
• Receptionist Experience: The receptionist is consistently praised for her experience and helpfulness.
• Appointment System: Appointments are recommended to optimize patient care.
• Patient Support: Demonstrated willingness to resolve issues promptly, as evidenced by the prescription mix-up instance.

The surgery's dedication to accommodating patient needs, particularly those with accessibility requirements, is a significant strength. While the average rating suggests room for improvement in other areas, the positive feedback regarding the receptionist and the commitment to resolving issues quickly contribute to a potentially positive experience. The current absence of a website means patients will need to rely on phone calls for detailed information regarding services and appointment scheduling. Dr. Raolu, now leading the practice, is dedicated to providing high-quality medical care within a supportive and accessible environment. Patients are encouraged to contact the surgery directly to discuss their specific healthcare needs and to schedule an appointment.

👍 Reviews of Dr Shrivastava's Surgery

Susan G.

4/5

Phoned yesterday and got straight through. Which surprised me if I'm honest .Got a call back from the nurse and she sorted me out with an appointment for next Tuesday and a prescription in the meantime. However there was a mix up and it didn't get sent to the chemist but i can't fault the receptionist today(been there donkeys years) she sorted it all out and i got my tablets this afternoon. Thanks. Dr Shrivastava is retired now its Dr Raolu

ha H.

1/5

called to get high BP checked ! no appointments and advised to call back tommorrow. advised to go to a&E if concerned? im sure an 8 hour wait would help the high BP immensley

Chyrell W.

1/5

I was a patient and I have a long term health condition how I was treated was disgustingly and they should and could have done more for me and the receptionist needed to have a bit more patience and understanding and all this could have been prevented but no trust now with no one in the nhs

Mario S.

5/5

It’s fantastic service. Dr Raolu and others are amazing and helpfully. I’m suffering with so many chronic conditions and always they are happy to give me a hand. Thanks

Monika K.

1/5

Never get any help from them. Incompetent doctors and staff and also very rude. They forced me to change GP today.

szymon D.

1/5

The most useless GP which I ever had. Strongly not recommended.

Vicky

5/5

I’ve been with this surgery for over 30 years now. Dr Ralou is a fantastic GP and nothing is too much trouble. Never had a problem getting an appointment here with both the nurse and the GP. Even when extremely busy they always call me back.

lorraine W.

1/5

The older receptionist went in to the nurse before me to tell her that because I was late she wasn't to do my full spirometry test!!!! As it turned out I couldn't have the spirometry test on that day anyway because of other health issues
By the way I attended 10mins late as at the time I was unable to drive and my daughter had to come out of work to take me
Not very caring or Professional