Dr S H M Hamdani - Eccleshill Surgery - Bradford

Katie S.

After being registered with Dr Hamdani for over 3 and half years and never needing him for anything urgent he let us down this week to the point we have now changed GP practices.

Our baby girl was born 6 weeks prematurely and has severe reflux, following 2 hospital admissions due to choking on sick episodes and not breathing because of this, we changed her milk to anti reflux milk. The hospital advise us to touch base with our GP to get our daughter onto omeprozole which reduces the acidity in the stomach, helping with reflux (hopefully stopping the stopping breathing episodes).

My baby had her hip check with Dr Hamdani which was 4 weeks later than it should have been and I raised with him my concern and asked if this medication would be something he could prescribe, he shot me down and said he couldn’t prescribe it and I needed to refer to the hospital pediatric ward… however I couldn’t because I had been discharged, I explained this but got no where so I left the surgery feeling very overwhelmed and helpless.

My health visitor then referred a task to Dr Hamdani to prescribe said medication due to the severity of my daughters case (requested by HV on 22/11) I rang three times that day to chase up the prescription and on the final call was told Dr had logged off and wouldn’t be back working until Monday. He had not even called me to discuss that day, let alone prescribed. We went all weekend fretting that my daughter would have another breathing episode and sadly she did. When I rang the surgery on Monday 25/11 I was told he was part time and didn’t work Fridays or mondays…. So I raised my concern and after 33 calls back and fourth with the reception team / pharmacy and Dr Hamdani we finally got prescribed the medicine in tablet form (my baby was 10 weeks old!) again I rang back and requested this be changed to liquid and was told it was too expensive to prescribe and that’s why tablets had been given… ridiculous so I complained and they finally changed it.

The phone call I had with Dr Hamdani really brought to light how little care this man has for his patients. Sadly I feel he was incapable of being my daughter’s doctor. He spoke to me in a manner that no medical professional should. I felt he was putting me down and making me feel silly telling me the medicine is not magic and he only works part time so shouldn’t even be speaking to me, I left this call in tears. I am a first time mum with a premature baby and I genuinely feel so upset and disappointed with the way in which this doctor conducts his practice. I personally believe it is time this doctor retires to prevent further negligence.

I will be following this up with a formal complaint following the NHS complaints process.

Reception team are extremely helpful, and so are the nurses but sadly Dr Hamdani lets down the whole practice due to his uncaring demeanor.

Finally… avoid at all costs. Ashcroft surgery is far superior and is only 5 minutes down the road.

Anita

I love this practice, it really has that family doctor appeal. I have been with a them for more years than I care to remember. The ladies on reception are the best.

Mahmuda I.

I have lived in so many places in the UK. I found receptionists are rude, no appointments for weeks. But this surgery is the best surgery I have ever experienced. Receptionists are cool and welcoming. Doctors are so good. Even the people in the adjacent pharmacy are so nice. I feel really lucky.
Thanks a lot everyone

Masum

I would say it's a good surgery, I've always managed to get an appointment for me and the kids. The doctors are generally good, especially Dr Hamdani. The only low point is that you have to keep ringing to get through sometimes.

blackpool B.

When ring for appointment receptionist will say ‘only telephone appointment’!! Then all day you’re waited for doctor call. Really terrible!!

Jennie S.

Brilliant doctor and excellent team. I’ve been with the surgery for about 20 years and they’ve always been wonderful. Never had a problem, they’ve gone above an beyond in more than one occasion for me. Would recommend without question.

paul H.

Absolutely useless 3 days been ringing to get an appointment all they do is answer tell you you need to ring back.
Still same 4 months later never any appointments even at 8:40am I’m sure they just can’t be bothered to see anyone do the doctors here only work part time

maria B.

I stayed with the surgery when Dr Hamdani took over & happy that I did. Receptionists are very helpful & Dr Hamdani is very approachable & listens. Also thank you to the nurses who do a great job as well, especially in these difficult times. Credit where credits due. Thank you.