Dr G Wylie - West Rainton Surgery - Houghton le Spring

Dr. G Wylie - West Rainton Surgery is a reputable medical practice located at Woodland View, West Rainton, Houghton le Spring DH4 6RQ, United Kingdom. The clinic can be reached by phone at 1915843809. The practice is dedicated to providing high-quality healthcare services, with a focus on general medicine.

One of the notable features of this clinic is its wheelchair-accessibility, which includes a wheelchair-accessible car park, entrance, and toilet. This ensures that individuals with mobility issues can easily access the services they need without any inconvenience.

The practice specializes in general medicine, with Dr. G Wylie heading the team. Dr. Wylie and their staff are dedicated to providing personalized care to their patients, ensuring their well-being and maintaining a strong rapport with the community.

There are 13 reviews for this clinic on Google My Business, with an average rating of 3.1/5. While not all reviews are glowing, they do provide valuable insight into the experience patients have had at the clinic. Potential patients should consider these reviews when deciding whether to seek care at this clinic, weighing both the positive and negative experiences shared by previous patients.

👍 Reviews of Dr G Wylie - West Rainton Surgery

Gareth B.

1/5

The practice manager and receptionists couldn't be more helpful it's just a shame some of the actual GP's aren't. I was told for years there was nothing wrong with me & was given the "anxiety" brush off by a number of them, one GP even said to me "I find it hard to believe a lad of your age is suffering with these problems".. After 7 years of my issues worsening I decided to look into things myself, I paid privately to see some specialists outside of the NHS and found out In no time at all that I have ehlers danlos syndrome which has also contributed to other problems occuring. I'm currently unable to work or do things I enjoy through it & have ended up on benefits until I can get corrective surgery! All of this could have been avoided if I was actually treated and cared for as a patient and not gaslit. I have since joined another GP practice and they have already been more helpful in a short space of time than some of this lot have been over the years.

Debbie S.

1/5

I went to register I asked the receptionist how to join the nhs app for my prescription . Very unhelpful just completely negativity to every thing I said. Just left and give up when I realised she wasn’t listening and was looking at her monitor and typing. Not a very good first impression I feel very uneasy about attending again

Beth H.

2/5

Pretty unhelpful with mental health issues. Failures to fill in documents for government agencies. Doesn’t accept shared care for private healthcare.

Janice S.

5/5

I was diagnosed as having a frozen shoulder. I had to wait a couple of months for a cortisone injection, which the surgery were able to administer for me. The waiting time was less than waiting to be treated at a hospital and much more convenient. I am now able to move my arm again. Thank you.

Anita N.

5/5

Normally people say receptionists are unhelpful. Suzanne went above and beyond when I called the surgery. If the surgery does an employee of the month/week then Suzanne gets my vote. Alot of people could take a leaf out of her book. She definitely makes the surgery a better place.

Rob G.

1/5

Waiting times are totally unacceptable. Waiting for over an hour with a 10mth old. Why make appointments especially for children if running over an hour behind?
This isn't isolated incident either its every appointment for a doctor. Only time been seen on time in last 2 year is when my son had appointment with a nurse

Josie R.

5/5

doctor bond phoned me on monday he went above and beyond , what a lovely doctor he is, can’t thank him enough for what he did for my mam, even though the phone call was for me.

John-Leo C.

1/5

I am unable to make an appointment as the phone rings out.