Dr B F Cook-Fieldview Surgery Dr Cook - Hull

Address: 840 Beverley Rd, Hull HU6 7HP, United Kingdom.
Phone: 1482853270.
Website: nhs.uk
Specialties: General practitioner.
Other points of interest: Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible toilet, Toilet, Appointment required, Appointments recommended.
Opinions: This company has 46 reviews on Google My Business.
Average opinion: 1.7/5.

📌 Location of Dr B F Cook-Fieldview Surgery Dr Cook

Dr B F Cook-Fieldview Surgery Dr Cook 840 Beverley Rd, Hull HU6 7HP, United Kingdom

☎️1482853270

⏰ Open Hours of Dr B F Cook-Fieldview Surgery Dr Cook

Monday: 8 am–6:30 pm
Tuesday: 8 am–6:30 pm
Wednesday: 8 am–6:30 pm
Thursday: 8 am–6:30 pm
Friday: 8 am–6:30 pm
Saturday: Closed
Sunday: Closed

For individuals seeking reliable and accessible general medical services in Hull, Dr B F Cook-Fieldview Surgery stands as a well-established option. Located at 840 Beverley Rd, Hull HU6 7HP, United Kingdom, the practice offers comprehensive primary care to patients within the local community. The practice, operated by Dr. B F Cook, is dedicated to providing a patient-centered approach to healthcare, emphasizing preventative care and ongoing management of various health conditions.

About Dr B F Cook-Fieldview Surgery

Dr B F Cook-Fieldview Surgery is a fully functioning General Practice that has served the Beverley Road area for many years. It’s a vital resource for residents, offering a range of services designed to meet diverse healthcare needs. The practice operates under the National Health Service (NHS), ensuring access to care for patients regardless of their ability to pay. The core function of the surgery is to provide routine GP appointments, chronic disease management, and health screenings.

Key Features and Accessibility

The surgery has proactively implemented several modifications to enhance accessibility for all patients. Notably, it boasts a wheelchair-accessible car park, a wheelchair-accessible entrance, and a wheelchair-accessible toilet, demonstrating a commitment to inclusivity. These features are crucial for individuals with mobility limitations, guaranteeing they can access the facility with ease. Furthermore, the surgery offers standard amenities such as a general toilet, ensuring basic needs are met. It’s important to note that all appointments require prior scheduling, and the practice strongly recommends booking appointments in advance to optimize patient flow and minimize waiting times.

Here’s a breakdown of the accessibility features:

Wheelchair-Accessible Car Park: Provides convenient parking for wheelchair users.
Wheelchair-Accessible Entrance: A level entrance facilitates access for those using mobility aids.
Wheelchair-Accessible Toilet: A fully accessible toilet is available for patient use.
Appointment Required: All appointments necessitate prior scheduling.
Appointments Recommended: Advance booking is encouraged for efficient service.

Contact Information and Website

Patients can easily connect with Dr B F Cook-Fieldview Surgery through the following channels:

Phone: 1482853270
Website: nhs.uk

The NHS website provides further details about the surgery, including opening hours, services offered, and how to register as a patient. The website is regularly updated with important announcements and information regarding local healthcare initiatives.

Patient Feedback and Reviews

Currently, Dr B F Cook-Fieldview Surgery has 46 reviews on Google My Business, offering a valuable insight into the patient experience. However, the average opinion stands at 1.7 out of 5. This relatively low average score warrants careful consideration. While some patients have reported positive interactions and efficient service, a significant number have expressed concerns regarding appointment availability, staff responsiveness, and overall communication. It's advisable for prospective patients to carefully review the specific comments and ratings to gain a comprehensive understanding of the practice’s strengths and weaknesses. These reviews highlight areas where the surgery could potentially improve its patient care and service delivery.

Areas for Potential Improvement

Based on the available feedback, several areas could benefit from increased attention. Improving appointment scheduling processes is a crucial step. Streamlining the booking system and reducing wait times would undoubtedly enhance patient satisfaction. Furthermore, bolstering staff communication and ensuring clear and timely responses to patient inquiries are essential. Proactive engagement with patients, particularly regarding test results and treatment plans, can foster a stronger sense of trust and partnership. Finally, addressing concerns regarding the overall patient experience – encompassing aspects such as reception staff demeanor and the comfort of the waiting area – could contribute to a more positive and welcoming environment.

Specialties and Services Offered

Dr B F Cook-Fieldview Surgery primarily focuses on providing general practitioner services. This encompasses a wide range of medical needs, including:

Routine check-ups and health screenings
Management of chronic conditions such as diabetes, hypertension, and asthma
Vaccinations and immunizations
Prescription services
Referrals to specialists when necessary
Minor ailment consultations
Health advice and guidance

The practice strives to offer a holistic approach to healthcare, considering patients’ physical, mental, and social well-being. They are committed to delivering personalized care tailored to each individual’s unique circumstances and needs. The surgery also participates in various NHS initiatives, contributing to the overall health and wellbeing of the local population.

In conclusion, Dr B F Cook-Fieldview Surgery represents a local healthcare provider offering accessible services within the Hull area. However, prospective patients should carefully consider the current feedback regarding patient satisfaction before making an appointment. The surgery's commitment to accessibility and its provision of general medical care make it a viable option for many, but continuous improvement in communication and service delivery is vital to enhance the patient experience.

👍 Reviews of Dr B F Cook-Fieldview Surgery Dr Cook

Dr B F Cook-Fieldview Surgery Dr Cook - Hull

Jill S.

1/5

Been here over 25 years absolute joke would give it zero if I could. Left my husband in agony for months stopped his medication dead as needed a review, couldn't get appointment then saud needed referring to pain clinic. Waited over 4 months for his appointment only to find they referred to wrong place. Took ages to get appointment regards itchy moles asked for photos doctors took photos husband chased after weeks not actioned then said lost photos long story short.... took photos 4 times....still chasing dermatology appointment now Now been almost a year with moles.....this surgery is going to end up killing someone. Serious problems here loose information and wrong info given all the time. Rang hospital to chase a report and surgeon secretary said doctors had informed 2 months called surgery they said its still to be actioned wtf.... absolute joke needs seriously looking at by medical authority I would say they are opporating dangerously..

Lieca L.

1/5

I have been with this surgery all my life. It was an amazing surgery until CHP took over. Staff rude, unhelpful, patronising and constantly give out incorrect information. Very hard to get appointments, I would not recommend this surgery to anyone. They left my Son who has asthma & various allergies 2 weeks without an inhaler. Stated he can't have one until has a spirometry test but have no appointments for the test Took many calls to finally get an inhaler, still waiting for the spirometry test. This place is a joke and looking at other reviews are playing with many people's lives.

David T.

1/5

Only way to get an appointment is to queue outside in all weathers at 7.20 am. Whose great idea was that for sick elderly patients.
Waiting room always empty, but never appointments available
. Can’t get a sick note been waiting 2 days today told to wait another 2 at least.
CHP is a disgrace and needs to lose its licence to operate.

The S. I. T. L.

1/5

ABSOLUTELY DEVASTATING in there so ill and emotional & wouldn’t give me appointment called dot on 8, how can all appointments be gone No wonder people struggle with there mental health issues..
Because of these terrible services…
Went to walk in 5/6 hrs..it’s disgusting really is!!!

Nicholas S.

1/5

This Drs has no concern for the care of its patients.
Phoned at 8am when the phone lines opened,and was 7th in queue,I was told when my call was answered that there were no appointments left.

I explained that I’d had similar symptoms a Xmas but once again couldn’t get an appointment,and was admitted to hospital for 3 weeks,and a blood clot was found.

No one cares at this practice,the sooner it’s shut down the better,as they clearly don’t have any resources to run it.

Dave L.

1/5

This practice was pretty well rated when we joined just a few years ago. It's fallen off a cliff! Can't get an appointment at all! Been trying for three weeks!!! Won't issue a fit note without seeing the doctor but won't make an appointment! Complete joke!

Vix M.

1/5

This surgery has gone downhill fast since selling out to join chp! The receptionists are rude and uninterested and dismiss you at every turn it doesnt matter whether you phone up or in person! Advice if unhappy in job look elsewhere! The standard of care has dropped dramatically and I will be now looking at changing Dr's asap my advice to anyone thinking of joining this practice is dont put yourself or your family at risk!

Caroline H.

1/5

Rang today bang on 8 when the lines open. I was 15 in the queue!! When I finally spoke to the receptionist I was told no appointments left!! She advised me to go to the walk in centre!! This used to be a brilliant practice until it joined city health partnership now it’s rapidly gone downhill. Such a shame as when you do eventually get to see a dr they are very good BUT if you can’t get see one what’s the point. The walk in centre would not be able to help me so I will try again tomorrow but I’m not holding out that it will be any different!
Omg you think it can’t get any worse but it does. My daughter’s last three asthma reviews have been cancelled.
She was going to have a review this week but the asthma nurse rang and cancelled again!
She then said she would do the review over the phone !
I have never heard anything so ridiculous. She was certainly not experienced as she was demanding my daughter used a spacer. My daughter pointed out you couldn’t with her particular preventative inhaler.
Why does she not know this?
I worked in the NHS and had to know everything in my particular field.
My daughter was diagnosed 42yrs ago with asthma and it has very much ruled her life.
She never goes out without her ventolin inhaler in fact if she has we have to go straight home for it.
In the past she was prescribed two ventolin inhalers a month. With no warning this dropped to one a month!
The asthma nurse has said she needs to come off her ventolin inhaler as research has shown it damages the heart.
As heart problems run on both sides of her family this has freaked her out. She asked ‘so when you taken me off ventolin what do I do if I have an asthma attack?’
The nurse told her she’d have to go to hospital and have a strong dose of ventolin administered!!
On average 4 asthma suffers die every day from an attack so now they want them to go to hospital for a long wait as friends have said there will be more deaths!
My daughter now has to put a further strain on the NHS and go have her heart checked. This is utter madness. A asthma attack is very scary for the person and anyone witnessing it but it could easily be brought under control at home with a ventolin inhaler.