Dormy House - Cromer

C3255CNkathryng

Beautiful hotel with a lovely room. The staff were very helpful and friendly and our dog was made to feel so welcome. The breakfast hamper in our room was also a lovely touch and well received. The beach is only a ten minute walk away. We had a fabulous stay and we will definitely be staying there again.

706angelat

The rooms are old fashioned and a little tired especially the bathroom and hall area. |The welcome was good and the dogs were also made welcome. |The food was very good I had lemon sole and it was excellent. The music is piped everywhere but it went off at a reasonable time, overnight was very quiet at the back of the hotel. Depending on the room you may have a good view of the sea which is a 10 mins walk away. Unfortunately we had the ducting from the kitchens expel-air which was ugly and noisy but I guess necessary.

User 6.

Didn’t stay at the hotel, used the restaurant. Roast dinner was mediocre, not bad but didn’t have much flavour.

The sticky toffee pudding however, oh…my…god.
It was and is to this date the nicest sticky toffee pudding I’ve ever consumed. Phenomenal!

daisysmumma

Brilliant staff and food - staff were so engaging and attentive - food was as always great. - their roast and carvery on a Sunday in the only one I recommend to people - it’s so good. They now do a cocktail menu which are all fresh and good value so highly recommend

Miranda G.

We have been visiting the Dormy for 3 years now. Coming several time a year as a couple and family. However once we found out it was under new management we came with open minds. We had been told about the breakfast hampers like many other we prefer the cooked but if that’s what works for them at the moment then it will do. The balcony room we had overlooking the sea was amazing. We had a table and chairs to eat up which helped. The hamper was interesting and we were happy. They especially catered to my GF diet.
I’m disappointed with the service throughout our stay. The lack of staff only the same two members, and the service they provided was lacking experience. The atmosphere has been lost and it’s such a shame.
The evening meal choices were limited and overpriced. The dining service we received also was poor.
I hope the new owners step up soon and bring back the great atmosphere it once had.

Angela C.

I stayed for a week with my partner in-laws in the two family rooms they had left at the top of the hotel. Both rooms had serious water issues. The shower would switch from extremely cold to hot with no warning or in-between. Eventually the cold water went out completely and it was scalding so you couldn’t shower. The radiators in the bathroom were also hot enough to take your skin off and you couldn’t turn them off or adjust them and it’s very hot outside as it is. I don’t see how families with children could stay in the rooms because it water can seriously harm you. Other than that the food is horribly overpriced and when my partner orders veggie sausages they used a veggie hamburger patty and cut it into three because they were out of vegan sausages. I paid 14 pounds for a white bread cheese sandwich and chips. 17 pounds for a watery mushroom pasta. The WiFi is patchy and unreliable in the rooms and on the terrace. The breakfast is not included but they give you a hamper with basics cereals and teas and coffees. Finally, they lock up the place at 10pm every night and they give guests and access code to come in via email. But our access code didn’t work as they’d recently changed it and didn’t tell us and they were already gone at 10pm and wouldn’t answer the phone! Finally on the fourth attempt they answered and gave us the new code. Overall terrible. Avoid at all costs.

George H.

Needed a hotel located fairly close to Cromer / Overstrand for a business visit.
The staff were very polite and professional. The hotel was reasonably priced for food in the restaurant and the help-your-self hamper breakfast was a novel idea and stocked with everything you could possibly need.

robV36784G

This is the second time we have stayed here first time we went as a family to see Cromer variety show. The hotel is very welcoming very clean and on both occasions staff brilliant no faults whatsoever. | However second time we went I was let down by the lack of cooked breakfast as it was fantastic when we stayed first time. But saying that the breakfast basket you get is very nice and you get plenty to eat and drink so it’s definitely not all bad .| Now I get the bar staff young but exceptionally good and I apologise to the young lady as I cannot remember her name .| Now for Isaac and Bran who where extremely helpful especially when I ended up at hospital they offered to pick me up believing I had gone to Norwich which my partner was very happy about even more so as she’d been on the cocktails while I was at hospital I do apologise for not doing this earlier but life just got in the way as well as the painful arm but thank you lads and hope to see you again soon .