Cruddas Park Surgery - Newcastle upon Tyne

Cruddas Park Surgery is a well-known medical facility located in Newcastle upon Tyne, England. The surgery is situated at 178 Westmorland Rd, NE4 7JT, and can be easily reached via phone at 1912261414. For those who prefer digital communication, the surgery's website is cruddasparksurgery.nhs.uk.

The medical center is renowned for its specialties, which include doctor and hospital services, as well as surgical center capabilities. These services make Cruddas Park Surgery an all-in-one destination for healthcare needs.

In addition to its primary services, the surgery offers several accessibility options, including a wheelchair-accessible entrance, parking lot, restroom, and seating. It also features a gender-neutral restroom, further emphasizing its commitment to inclusivity. However, it's important to note that an appointment is required to be seen.

Patient opinions are crucial to understanding the quality of service provided by any medical facility. Cruddas Park Surgery has received 55 reviews on Google My Business, with an average rating of 3.2/5. While this score indicates there is room for improvement, it's essential to read individual reviews to gain a comprehensive understanding of the feedback.

When considering visiting Cruddas Park Surgery, it's recommended to:

1. Check their website for detailed information about their services, opening hours, and any updates related to COVID-19 or other health concerns.
2. Read patient reviews to understand the experiences of others.
3. Contact them via phone or their website to schedule an appointment, ensuring you receive the necessary care promptly.

Reviews of Cruddas Park Surgery

Efthimia Bakatselos

1/5

Yet AGAIN the receptionist attitude is disgraceful...called In as pharmacy does have my prescription...only to be told "somebody has nominated you for pharmacy4you and been sent to Leeds,you need to get hold of them if you want your prescription" eh!! How can someone be able to sign u up for a service u not agreed to So had phone put down on the advice good luck with your prescription ? ? ? official complaint going in to Susan Wheatley..call need to be listened to

N “Judysulli” G

5/5

Since joining this practice a year ago, my parents have received wonderful care. They have been contacted for annual long term condition reviews, had comprehensive medication reviews with a pharmacist and following a fall, had a home visit from a lovely doctor yesterday. We really appreciate the care given to our parents and wanted to thank you all. Particularly the reception team who are always really helpful, even when they are busy. This practice has gone above and beyond.

Holly L

5/5

This surgery has improved a lot over the past couple of years. Saw Dr Kaczmar a while ago now, who was really good and open to what I was saying. He seemed like someone who thinks, which is a rare thing these days:)

Fay A. Shehata

1/5

Dr Jerry is the rudest doctor I have ever met, I saw him twice and he was oddly rude at both times. It is really not our problem if he hates his job so much. Would not recommend this surgery as some receptionist are also rude.

Ajay

1/5

This Surgary is a joke, they gave me the wrong diagnosis for.ly problem and took two blood samples instead of one. STAY AWAY, and watch out for DR Roberts

John Mason

5/5

Staff are always welcome and happy to help very polite most sertonly on my xmas ? card list thanks John

Gaynor Frain

1/5

Avoid this surgery like the Plague. Especially if you are classed as a "vulnerable citizen". I know of the sad deaths of 3 people recently who begged for "support" yet their pleas were completely dismissed by a particular female GP at the practice. My partner has been waiting for referrals to Mental Health (which 10 months on STILL has not happened) and she has also constantly being "fobbed off" with chronic stomach pains and incontinence when she's asking for a scan at the Hospital. She has also had a "Tablet seeking behaviour" marker on her NHS record by an Asian male GP who had never had any contact with! Despite her having "evidence" and "admittance" of the theft of her Medications whilst she was in supported accommodation. She has also been made to feel like a lesser human unworthy of "care", "support" or "Kindness". Because of "atrocious" followings of their "policies" and "procedures" over the ACTUAL "care" aspect of the IMPORTANT role they are SUPPOSEDLY meant to do! DISGRACEFUL the way they have been treating her!! Would havebeen"struck off" for much less a few years ago. And I think it should happen now before anyone else is forced into taking "drastic methods" to END the "suffering" they feel forced into doing sadly.

Majzoub Sir

1/5

I had a bad experience at the medical clinic. When I called them at 11:00 AM, the receptionist told me that she couldn't book an appointment for me and that I should call back tomorrow at 8:30 AM. I did call the next day at 8:30 AM, but unfortunately, no one answered. I tried calling 40 times, but each time the call ended with "call ended". This experience was very frustrating, and I hope that customer service will be improved in the future.