Crombie House - Leighton Buzzard

Overview of Crombie House

Crombie House, located at Address: 36 Hockliffe St, Leighton Buzzard LU7 1HJ, United Kingdom, is a notable facility offering a range of medical services primarily focused on mental health and as a medical center. The establishment can be reached via phone at 1525751133. While the official website is not provided, potential visitors and patients might want to check for updates and services offered on this page.

Key Features and Accessibility

The clinic prides itself on its commitment to serving patients with disabilities by ensuring accessibility. Notable features include:

- Wheelchair Accessible Entrance: Designed to facilitate easy access for individuals using wheelchairs.
- Wheelchair Accessible Parking Lot: Ample space reserved for vehicles of those requiring wheelchair accessibility.
- Wheelchair Accessible Restroom: A restroom fully equipped to accommodate the needs of wheelchair users.
- Overall Accessibility: The clinic goes beyond basic requirements, aiming to provide a comfortable and inclusive environment for all patients.

Patient Experience and Reviews

The opinions about Crombie House vary widely, as reflected in the 25 reviews on Google My Business. An average opinion stands at 2.8/5. This suggests a mixed experience among patients. Some have highlighted significant improvements in service quality after changing doctors, expressing deep gratitude for the support and understanding they received during challenging times. However, others have shared disappointments, pointing to earlier experiences that were less than satisfactory.

This feedback indicates that while the staff's dedication and care for patients are evident, there are areas that require attention to consistently meet patient expectations. The clinic seems to strive in the right direction, driven by a genuine desire to assist and support those in need.

Recommendations for Potential Visitors

For those considering visiting Crombie House or seeking services there:

- Plan Ahead: Given the mixed reviews, it might be wise to discuss your specific needs with a healthcare provider beforehand to gauge the best fit.
- Prepare for Accessibility: Knowing the clinic's commitment to accessibility can help you plan your visit more effectively.
- Be Open to Change: If your initial experience was less than favorable, remaining open to seeing how the staff and facility might improve over time could be beneficial.

👍 Reviews of Crombie House

H R.

4/5

When I was first admitted to Crombie house I didn't have the best experience, I was continuously let down by the service. However this changed once I changed doctors, in the past year I couldn't thank the staff enough, they helped me through a difficult time, provided me with continuous help and made me feel understood and supported. It is clear that they genuinely care about their patients and want to help them, and hence in their roles for the right reasons despite them being stretched to the limit.

Tegan S.

5/5

Rung today regarding a medication issue. I was very anxious but I spoke to Ali, the loveliest man ever!! He listened to me and really recognised my worries. He was understanding, very helpful and just took all my anxiety away!!

Anna W.

4/5

I have been attending Crombie House for quite a few years. Yes they are busy, yes the poor staff are overworked, yes there is a wait for treatment. BUT they care, and the grass isn't always greener, my experience of Bucks MH care was much worse, and I got passed from pillar to post all the time. Here there is continuity and that goes a long way for me. You need to own your own care anywhere you go in the NHS, here is no different.

Alex M.

5/5

My personal experience with crombie house is to say that they have been very good in helping me with the problems that I'm suffering with and I would like to say a special thank you to all staff working there. Don't forget these people who work in the mental health and other sectors of our NHS are stretched to extremes, so please be patient and kind. Thank you.

Toni F.

1/5

When your in crisis they tell you they will call you back that day and never do. I understand covid making waiting times longer but my partner has been manic for weeks and they have been palming us off everytime we call. I'm seriously considering hospital as crombie is so shockingly rubbish when you need help.

Johnboy

1/5

An absolute shambles! My other half has been 4 times for what seems to be 4 evaluations so I presume they are either completely thick or keep losing the paper work every time. Don't wait for them to ring you arrange an appointment as they quite simply won't, you'll have to do that yourself. Would recommend anyone wanting a diagnosis or effective treatment to go elsewhere as this place will only stress you out.

robyn B.

5/5

I know alot of people have had bad experiences with crombie, but I've been lucky, my doctors were the terrible ones they took two years to actually get me in touch with them! They have been really good with me and accommodating my learning disabilities ect

The B.

5/5

Absolutely 100% these people do an amazing job,I have had there care & kind support for many years,can't fault them in any way well done to you all & many thanks for all your help & care.