Cottenham Surgery - Cambridge

Address: Hse, 188 High St, Cottenham, Cambridge CB24 8SE, United Kingdom.
Phone: 1954250079.
Website: cottenhamsurgery.nhs.uk.
Specialties: Doctor.
Other points of interest: Wheelchair accessible entrance, Wheelchair accessible parking lot, Wheelchair accessible restroom, Restroom.
Opinions: This company has 24 reviews on Google My Business.
Average opinion: 2.6/5.

Location of Cottenham Surgery

1954250079

Cottenham Surgery is a doctor's office located in the heart of Cottenham, Cambridge, CB24 8SE, United Kingdom. The surgery can be easily located at Hse, 1

Reviews of Cottenham Surgery

Katie Miller

5/5

Recently moved to the village and had an amazing first experience using the services. The GP consult over the phone immediately put my concerns to rest and two blood tests got me mostly sorted (both of which were prompt and showed on my patient portal within that day)

Carrie Cole

1/5

Honestly not sure why they even bother operating. We moved to this surgery as we moved house and it's been nothing but a waste of time. Getting appointments is extremely hard. Getting repeat prescriptions always a mess up had to go bk and forth to my pharmacy 4 times before they actually sent it through even though they said they already had. Daughter has montly reviews face to face but can never get her booked in as rota is never available for 4 weeks so have to go bk to book it then have to argue the fact it's face to face with the receptionist. And bow there cutting there finishing time to 4pm may aswell just shut altogether

zoe hurwitz

1/5

Understood they are overstretched but this practise are often particularly dismissive and abrupt. I hope they can work out a more streamline system so getting an appointment doesn’t feel like a morning lottery system. Have had infinite issues with this surgery and I hope they can improve to give patients the support and kindness they need.

Natalie Stubbs

1/5

Just moved here registered and not even on the system , the rudest receptionist I’ve ever come across unlike the lady I spoke to the day before she was really nice , that’s the star for her , unfortunately people have lost their compassion and don’t want to do their job my suggestion is , change your job and be kind !!
Will register elsewhere, don’t need to be spoken to like an inconvenience!

Raygen Lily-Mae Rednall

1/5

Absolutely useless GP surgery! No out of hours appointments or prebookable appointments. I can’t phone at 8am because of my job, but they don’t care! Patients continue to suffer in pain because of the awful practices.

Katie Day

5/5

Paula was extremely helpful in helping to advocate for me & get my medication approved with a very short turnaround.

Jessica

1/5

In all the times I have had to use this surgery there has always been a mistake or error on their part: incorrectly scheduled appointments, lost prescriptions, inaccurate information etc. They don't understand their own system. It is very difficult to get a proper appointment, designedly so. The doctors have been rushed and dismissive (bar one excellent locum). The nurses are excellent, and the star is purely for them.

Nick

2/5

Would not go to this surgery. Very dismissive doctors and very difficult to get an appointment. Will be going elsewhere, even though they are just down the road. I would agree with a previous reviewer; the nursing staff are great but I wouldn't see a doctor if you have any intentions of getting anything done.