Coomara Veterinary Practice - Carlisle

Jessica R.

We moved to Coomara Vets after a very difficult experience elsewhere which resulted in our old golden retriever having to have a second operation due to the vets forgetting to do part of her surgery, and I can’t express how grateful we are to have found them. Our puppy Nala was born missing half of her back leg. As there was still a lot of the leg remaining this caused her leg to drag and eventually form a painful sore. Coomara Vets took the time to understand her situation fully and recommended removing the remainder of the leg to give her the best quality of life.

From the very first appointment, they have been incredibly kind, compassionate, and thorough. They treated Nala with such care, and they supported us every step of the way. Her surgery went beautifully and her leg has healed so well she’s now thriving and full of joy.

We honestly couldn’t recommend Coomara Vets highly enough. They have made such a positive difference to Nala’s life.

Briony F.

Sooooo pleased with all of the lovely ladies here today, our little jack Russell ( Terrence ) had a really sore gum and needed a good teeth clean up, they had us booked in only 6 days later and he’s been looked after so well today I felt so relaxed leaving him in their hands .. thank you very much 💕💕 so glad we chose you

MC

By far the best vets I have ever used. They have been great with my Anatolian shepherd Acca. Shes very large and can be intimidating but shes taken to the vets very well. I've always been able to get home visits as it suits Acca better. Often next day appointments too. All staff are really friendly and have taken control of insurance claims so I don't need to sort anything out. Brilliant vets practice!

Christopher S.

Without doubt the best most caring vets in Carlisle. We took our dog Bailey in for a Welfare Groom as the poor little boy has a few issues from his past and they were absolutely brilliant. Bailey was so relaxed with them and the whole team were absolutely brilliant and Laura who groomed him did a fantastic job. Thank you very much. We would recommend these Vets 100 percent. We have been with them for years with all our dogs and never had any complaints ☺️

Frances P.

Very covid aware and put into practice with professional coverage of annual check on my dog and efficient dispensing of canine medication. Plus making the visit fun for the dog. Couldn't be better!

Stemaxgizmo

Was in March 2014 when I had to make the difficult decision to have my dog put to sleep. I couldn't bury him in the garden where I was living at the time.
Cremation at paws to rest was offered. When I said that I wanted his ashes but I had no money at the time, I was told that they would see what they could do.
The manager phoned me half an hour later and said that they would pay for a bronze cremation and hold on to the ashes for me until I could pay them.
When I did collect the ashes, I was treated with the utmost Care and Respect xXx

Laila M.

They are the worst vets by far, I have never experienced such bad service. The people are rude and the vets don't explain anything, they could never explain what was wrong with my cats but would send me home and say to keep an eye on them, never gave me answers. After every appointment I payed in full but days later I would be phoned and told I owed more money. I payed what I was told i owed every time even while knowing I didn't. I then left the vets for this reason and cancelled my pet plan, just to get an email and letter saying I owed £60, when I phone they told me I had to pay the pet plan for the rest of the year because I signed up for it, which I was not told and it was not in the terms and conditions, so I phoned and explained it much be a mistake but they have now upped the money owed to just over £70 because of extra charges in my appointments.

Helen W.

Such gentle, sensitive treatment when we took our mum's very old, sick dog.From the the sympathetic response on the phone, through the recogntion and empathy from the receptionist when we arrived, and the professional and compassionate care from the vet and her assistant, we couldn't have asked for more.Thank you all