Community Health Centre - Leicester

Saba

The surgery accommodates requests and have empathy where required.

Staff and doctors are very efficient . I think patients need to understand that not all demands can be fulfilled at there command .

Saeed , Zsman bhai and all the other staff working here are exceptionally polite and have always treated us with dignity.

Appointments availability is superb.

Well done to the entire team that work for the centre.

sid

Firstly, Stop abusing and belittling the staff they are well educated and speak very good English and other languages.

Well !! The ones complaining and moaning about the system should try other G.P surgery's then comment.This is the case with all the surgery's in the UK.

Please remember for serious Emergency you have A&E and 111 or worse scenario 999.

Why not try buying medication over the counter or use the NHS app for help and advise with minor issues or even book your own appointments online that way you don't need to Q up at 8 a.m blocking the surgery lines and stopping other more serious and urgent callers trying to get through.

Fiza M.

Gp opens at 8 am, Me calling at 8:05 by then all appointments mare already booked …! Like really in 5 mins all appointments are booked for the day

mahamadali S.

Today i visited with my wife the lady on the counter was so rude as if some one forcing her to work, she was not ready to help us at all we litterly was were explaining the things what we had discus with her associate over a call, she was just stick to her own words
Now we are planning to change the GP with our full family and friends one of the worst service

Ayesha M.

Consistently poor service from reception team.

1) Called in for a blood test that the nurse informed me was actually not required. Incorrect information provided by receptionist.

2) No feedback on results for son’s ear swab which after we chased was deemed ‘normal’ despite an infection present. No follow up appointment. Receptionists absolutely clueless and inept.

Mubeena V.

The worst practice ever! My 7 year old daughter was suffering a high fever whilst the doctor had us waiting at the reception for 20 mins. DR RAISA SAMEJA suggested a bloodtest and didnt even acknowledge us in the end.

s K.

Genuine advice, surgery needs to fix up with the appointment system they have. I've called 47 times today morning and every time I call it says ' the transfer to appointments has not been completed'. You can't go in surgery to book appointments. This is not the first time. I've never seen this with any other surgery. The doctors are lovely and always helpful but the services is absolutely ridiculous. I will be raising an official complaint.

Fatima Y.

Ridiculous waiting times to even speak to a receptionist no matter what day/time you call, even if it's first thing in the morning. I've just spent 23 minutes trying to connect to the surgery! Once connected it's now telling me there's over 30 people in the queue! Then there's the dreaded task of speaking to the surgery staff themselves, who are usually rude and obnoxious. The task of going to the dentist and having a tooth pulled out is more pleasant. The only consolation is I've finally convinced my mother to change her surgery!