Clayton Health Centre - Manchester

Clayton Health Centre, located at Address: 89 North Rd, Greater, Clayton, Manchester M11 4EJ, United Kingdom, is a community health center that offers a range of services to its patients.

Specialties

The center specializes in community health and provides various healthcare services to meet the needs of its patients. They have a team of experienced and qualified healthcare professionals who are dedicated to providing high-quality care to their patients.

Accessibility

The center is wheelchair-accessible, with a car park, entrance, and toilet available for disabled patients. They also have toilets available for all patients, making it a convenient and accessible location for everyone.

Opinions and Ratings

Clayton Health Centre has received 43 reviews on Google My Business with an average rating of 2.3/5. While some patients have praised the center for its excellent care and service, others have criticized it for long wait times and issues with appointment scheduling.

One patient wrote, "The Dr I saw today was absolutely fantastic She has done for me today what I’ve been waiting 2 years for Thank you Dr Obike " This positive review highlights the quality of care provided by the center's healthcare professionals.

Recommendation

Overall, Clayton Health Centre is a community health center that provides a range of services to its patients. While some patients have reported issues with appointment scheduling and long wait times, others have praised the center for its excellent care and service.

If you are looking for a healthcare provider in the Manchester area, we recommend checking out Clayton Health Centre's website at nhs.uk to learn more about their services and to schedule an appointment.

👍 Reviews of Clayton Health Centre

Cheryl Whitehead

5/5

The Dr I saw today was absolutely fantastic! She has done for me today what I’ve been waiting 2 years for ! Thank you Dr Obike !

Will Sutherland

1/5

Receptionists here are disgracefully rude and patronising. If you're presenting these people as your front of house staff, you can't be too bothered about your overall care. For a GP surgery, it's utterly shameful. I've served customers in retail and education for over 10 years and these individuals are in need of some serious re-training or, better yet, dumping at the front door of their nearest Jobcentre. There's plenty of people out there looking for work who would be better than the lady my partner spoke to today.

Shannie Cole

1/5

Been here my whole life and now if I could give this place a 0 star I would do. It's unbelievable how it's still open! The receptionists (M & N in particular), are in desperate need of training because their people skills are *dangerously* bad! Save yourself and don't go here. I can't describe how rude reception staff are (bar one young girl who is very sweet), shut it down or get new staff.

V A

1/5

The woman Doctor Khan is probably one of the most rudest people I’ve ever encountered. She called me regarding a medication I didn’t really feel comfortable taking due to personal reasons and instead of letting me explain said reasons over the phone she just screams over you and doesn’t let you get a word in. I’ve also had a normal face-to-face consultations with her and she’s very dismissive and talks quite fast, so if you were to ask her to repeat what she said she gets worked up and snaps at you for not understanding the first time. There’s also a major lack of listening so you can’t get your problem accross as she won’t let you speak. She’s been rude to my parents who are also patients at Clayton Health Centre and have been for many years. I’m a very easygoing polite person and also quite shy, so being spoken to like that by anybody, especially a healthcare professional always takes me aback and makes me want to switch surgeries.

Selihom Getachew

1/5

If I honestly can give a 0 star I would I am absolutely and beyond disgusted with the service that they provided. The front reception people are absolutely horrible especially this one particular man he is beyond rude. I called in at 8 on a Tuesday, after how many calls they finally picked up and told me that I need to call the actual GP instead of my doctor and so I did. On Wednesday I called 67 TIMES!!! and on the 68th time that i called they picked up. I was talking to a man and he was absolutely shocking, the way he talks, his tone it was just mortifying then when I was telling him an issue that I had, he proceeds to hang up on me AFTER I had sat there and called for 67th times then I called in again and they hanged up the phone. So I called my doctors phone and they tell me to call In the next day!! What does a person have to do to get a proper treatment or the respect they deserve. I am never rude when I call I speak with manners and I had never had an issue with anyone. But these people are just beyond ridiculous. Which is why I’m going to change my GP and honestly I advise you to do the same if you want to be treated with respect.

Ehsann A

2/5

It’s very difficult to book an appointment, at The Clayton Health Center , as their telephone lines are always busy ! However if you walk in there they wouldn’t even book you, an emergency appointment either . However some of the staffs are nice and helpful.
But the receptionists are rude !

Benjamin Bates

1/5

Rang for 4 days straight for an emergency appointment.. morning and afternoon.. after day 4 the call was answered at 1:33pm.. The receptionist told me all appointments had gone. I said I really need to see a doctor I'm a vulnerable patient. She asked me what the emergency was to which I said that's confidentiality between me and my GP. her attitude became disgusting and she told me "if you are that sick go to a walk in centre'. In a really nasty manner.
I told her her attitude is disgusting and I'm going to be making a complaint.
3 days later I received a letter asking ME to sign the violent patient form if I wish to remain at the surgery..
This has resulted in massive anxiety and I've left myself without medical care as a result

Bernard Scally

1/5

I echo the words of many others, if I could give a zero rating I certainly would, (Gatekeepers on patrol)I get told on one occasion that my prescription would be ready later today, then after speaking again on the phone shortly after I get message with a change of mind, now it will be tomorrow after 4, (how childish) all because the pharmacy told me that they were lazy, his words not mine, (but now I see his point) so now I have to wait longer for my meds, as I see it it's out off anger, some people need to grow up!
Neither the doctors (call handler) or the pharmacy would give me any emergency meds for my blood pressure, no wonder the NHS is on its knees, now I have to call 111 after 6pm to get a emergency supply of medication, total mismanagement,
I have the right to free speech, the system needs a good shake up, the COVID honeymoon is over, start looking after all your patients instead of thinking just about yourselves,
I'm speaking about one or two of the staff not all, so I would just like to make that clear.