Chestnut House Surgery

Location of Chestnut House Surgery

Chestnut House Surgery: A Comprehensive Overview

Address: The Vermuyden Centre, Field Side, Thorne, Doncaster DN8 4BQ, United Kingdom.

Phone: 1405631271.

Website: thornemoormedicalpractice.co.uk.

Specialties and Services

Chestnut House Surgery offers a range of medical services under the umbrella of a well-established medical clinic. Their primary focus is providing comprehensive healthcare to their patients, ensuring they receive the attention and care they need.

Accessibility and Facilities

• Wheelchair accessible entrance: Ensuring easy access for all patients.
• Wheelchair accessible parking lot: Convenient parking options for those with mobility issues.
• Wheelchair accessible restroom: Providing comfort and ease for patients with disabilities.
• Restroom: Clean and well-maintained facilities for all patients.

Customer Opinions and Reviews

The average opinion for Chestnut House Surgery is 2.4/5 based on 20 reviews on Google My Business. Feedback varies, but many patients appreciate the friendly staff and efficient service. One notable review highlights the fantastic interaction with the receptionist, who promptly arranged an appointment. Additionally, the doctor or nurse was commended for their patience and care with the reviewer's daughter, resulting in a positive experience overall.

Despite these positive aspects, some reviews suggest room for improvement in terms of service quality and patient care. It's clear that the practice is working towards enhancing their services to better meet the needs of their patients.

Final Recommendation

Reviews of Chestnut House Surgery

Helen W.

Went in this morning to get my little girl an appointment, receptionist was fantastic and got us an appointment sorted. Then the doctor/nurse we went in to see was so good with my daughter and we worked out a plan together going forwards. Best interaction we have had at this surgery yet.

Father M. V. C.

Very hard to book an appointment,the office stuff considering more important than the doctor. You have to explain them what you need , suffer even private issues they have to know. Very bad sistem

Jeannette P.

Disgusting waits to try to book 1 to 1 appointments Today is February 6th.First available appointment 12th April. I hour wait before pick up by rude receptionist. Not a clue in how to show a caring attitude.Making excuses do not wash. What was a good surgery RUINED by nosy receptionists with an unwarranted high opinion of themselves. Must search for another practice. Also find private practice who are interested in their patients and willing to provide blood tests to insulin dependent diabetics. ruined by nosy receptionists.iem What was

Charley H.

It's a joke system down so can't see patients everybody turned away. 2023 and we can't do anything without computer. Only takes hours to get through and lucky if you get the appointment. Needs reporting once again.

Mary L.

Was recommended by a rheumatologist to be referred to a neurologist for my pins and needles and spasms in my face, arms and legs, which are not symptomatic of my Fibromyalgia diagnosis. 5 months and countless more pointless blood test vitamin level checks later still no joy. You turn up for appointments and they don’t know why you’re there or can’t give you all the information you need to attend an appointment. I’m sick of chasing up what’s happening next especially when you can’t even get through to speak to a receptionist. I’ve moved house now, I’ll get my new GP to do the referral, glad I don’t have to try and contact this lot again.

Ewelina T.

Never ansver phone ,always busy,its not possible get appointmant like they not answering for purpose.

Rob

Called 400 times from 8am only to be told that there is no more appointments left, as there is only one doctor in and he had half a day's holiday.

Paul M.

Gone down hill since dr burn left how the hell can they examine you over the phone send you for a test and say test results are ok so that says nothing wrong with me. So looks like going to have to pay private to get to see a doctor in person.so to sum up nurses are spot on the phone lines and doctors a waste of wages..more chance of seeing a doctor in person at tesco...