Bupa Health Centre Bristol

Im not normally one to leave a review but ive honestly always had a lovely time here in Bristol! The receptionists have been nothing but great and always got me booked in and made me feel at ease! They are super friendly and make me feel like I belong there which is something I worried about - Daniel was amazing and my new physiotherapist who I've only seen for 1 session so far was very knowledgeable and chatty! Super grateful and lucky for all help and support - Thankyou guys!

Dr that I have seen was great, knowledgeable, and I received the service expected. However, when I was setting up for initial appointment I have been asked to give my credit card details which I did. I also asked what is this for, they explained this is for not turn ups so they can claim. Ok good. Now, some random day, a few weeks after the visit centre decided to charge me (£150) without letting me know that they will make this charge and what was the ground for payment blaming the insurance provider (even tho both is Bupa). Bank quite rightly notified me about fraudulent activity on the card and froze my card. After few phone calls lady on the phone in center still was convinced they are doing a right thing about charging people without a concent, even tho it seems quite illegal to me to be accurate. For the record "the shortfall" on account was never an issue to be paid. The issue is taking money from account without concent

A very satisfied customer. Both ears treated for earwax removal. Brilliant service and a great outcome. I consider this good value for money at £55 for both ears. Considering the discomfort I was in I would recommend this Bupa service available to non members of the healthcare service.

The whole service felt very clinical and lacked empathy and compassion. It wasn't very personal and it felt like I was part of a conveyor belt system. It would have been nice to know the doctor's name and to have a bit more of a introduction from her. This could have been an opportunity to come across as caring and that she wanted to know why I was there. I don't think staff should be wearing masks as they are proven to not do anything and it takes away from that personal, 1 to 1 interaction. It just felt very rushed and lacked intimacy. I paid for a 30 minute appointment but I looked at the clock and I still had 9 minutes left. Why wasn't that time spent getting more information out of me or trying to show care and consideration towards my symptoms and worries. I didn't feel very reassured after that appointment. I don't think I will be recommending a private GP appointment to anyone I know.

Had an utterly fantastic experience here today. GP was extremely thorough, kind and professional. He took his time time to listen and I didn't feel rushed. I was also treated very well by all members of staff. First time I've used services of Bupa but would thoroughly recommend.

I've lived quite the unhealthy life over the past 1-2 years, and had a slight physical niggle I was worried about. Decided given my age I should have someone check me over. Accidentally stumbled across the BUPA Be.Ahead assessment online, and managed to quickly book myself into it at Bristol. Didn't even know BUPA were there, despite living in the city 10 years. The various assessments, blood tests, ECGs, etc. were conducted in an extremely professional and personable manner by JH. Nothing was too much trouble: JH is clearly someone who understands health and fitness and can explain things extremely well. I then had a very long session with Dr DB, a combination of a review of the tests as well as a thorough physical examination, not only related to the specific problem which kicked off my medical paranoia. I'm not (yet) so decrepit that I felt I needed Dr DB to refer me for any further investigation (the offers were there and discussed thoroughly), but felt fully confident that if I change my mind in the coming weeks or months, he will do that for me. If you are able to afford to be assessed privately, if you have any health concerns, and don't particularly want to burden the NHS at this 'difficult' time, don't hesitate to book yourself in. I would recommend this assessment, at this particular venue (Bristol), to friends and family, without hesitation. And the receptionist was lovely too.

Dentists here were great but unfortunately this health centre has recently permanently closed so I need to register elsewhere.

Bupa are used for my company’s occupational health services. I had a assessment with Dr Stephen Szweda and all I can say it that the entire session exceeded my expectations. Dr Szweda is clearly a very experienced doctor, who was very professional, empathetic and truly demonstrated a care for my needs and that of the organisation. I can wholeheartedly recommend Bupa Occupational Health services on the back of this session with Dr Szweda. Thank you for a pleasent experience Dr Szweda.