Buckshaw Village Surgery - Chorley

Geraint W.

I have been a patient at the Surgery for many years. Like all healthcare services, they’ve faced immense strain and pressure during and since the Covid pandemic. Despite this, the Surgery continues to operate with great heart and dedication.

I would particularly like to highlight Saffron from the Reception Team. She is truly first class — consistently helpful, responsive, and always willing to go the extra mile. Her professionalism and kindness make a real difference, and I can’t praise her highly enough. She is a genuine asset to the Surgery.

yvonne J.

Lovely reception staff clean waiting room and lovely doctors especially Dr Nadzam who is so lovely he listens to you and let's you ask questions and gives great advice fabulous doctor 😀 shout out to everyone a surgery nany thanks

K G.

Amazing - I cannot believe this surgery gets anything other than 5*. I always get an appointment on the same day or within a few days. The staff are always polite and courteous and the medical attention I’ve received has always been first class. The and appointments are so quick. All of my colleagues in other surgeries have to wait weeks. This is a fantastic surgery. Thank you.

Vilme Q.

Absolutely awful. Reception were horrible and completely unwilling to help. 10 minutes late to my appointment and they just turned me away without even trying to see if they could fit me in. The next appointment they could offer was 2 months away. Ironically if I had been on time I could have been waiting up to 30 minutes in the waiting room.

Katy B.

I just rang through to reception and I spoke to Dawn ( I think this was her name) and she was brilliant!! Dawn sorted me out with a double appointment at a really convenient time and was really bubbly and lovely to deal with. I was really dreading ringing because I needed to book a few appointments and I didn't want to be a burden but Dawn didn't make me feel like that at all. Top service and I am really pleased with my Doctors today 🙂 x

Arash A.

I’ve actually never been to this surgery, but Im just leaving this comment to highlight the audacity of one of the comments below, by user VILME QU, who had admittedly turned up to their appointment 10 minutes late, and they’re complaining that they were turned away. I do feel sorry for any public facing service, it must be stressful to deal with the public when they behave like this.

Fryderyk L.

Yesterday I was examined and assessed by an associate physician, who has the right to issue prescriptions, but they need to be signed off by a fully qualified doctor. It was at 11:30 AM. Until 16:20 my prescription was not sent to the pharmacy. After my call to surgery I was told that prescription will be signed the same day. Today at 10:00 AM it still wasn’t sent to pharmacy. During the night I experienced fever 39.6 C, extremely painful, sore throat, I was unable to drink and eat, my vocal cords are involved too. All this because somebody didn’t sign prescription for ANTIBIOTIC. As a doctor myself I cant’t imagine to leave really sick patient for 23 hours without essential medication. Few minutes ago I got a call that prescription was sent to pharmacy today at 10:29. Finally. And ridiculous.

Sorcha D.

Never had an issue getting an appointment, always been taken seriously by the doctors here too, which hasn't always been the case with other doctors. It's clean, well organised and run efficiently. Not much more you could ask for from a doctor's surgery!