Bentley Medical Practice - Redcar

Bentley Medical Practice is a well-known medical center located in Redcar, United Kingdom. The practice is specialized in providing primary care services, with a team of experienced doctors ready to attend to the community's health needs. The practice's address is W Dyke Rd, TS10 4NW, and it can be easily located through the given map on their website.

One of the key features of Bentley Medical Practice is its accessibility, with a wheelchair-friendly entrance, parking lot, and restroom, ensuring that all patients can access their services comfortably. The practice also has regular restrooms, accepts new patients, and provides a range of other amenities to ensure a comfortable and stress-free experience for all visitors.

The practice's website, bentleymedicalpractice.co.uk, offers a wealth of information about the services they provide, the team of doctors, and how to book appointments. Patients can also access their medical records online, making it easier to manage their health and stay up-to-date with their medical history.

Bentley Medical Practice has received 61 reviews on Google My Business, with an average rating of 2.4/5. While some patients have praised the practice for its convenient location, friendly staff, and high-quality care, others have criticized it for long waiting times and issues with appointment scheduling. However, it is worth noting that the practice has taken steps to address these concerns and is committed to providing the best possible care to its patients.

Overall, Bentley Medical Practice is a reliable and convenient medical center for those living in or around Redcar. Its accessible facilities, experienced team of doctors, and range of services make it an excellent choice for those seeking primary care. If you are looking for a new medical practice or are in need of high-quality medical care, Bentley Medical Practice is definitely worth considering.

Reviews of Bentley Medical Practice

Em

5/5

Unlike some of the other reviews for Bentley, I think this practice is fantastic.
Each time I go for any issue I may have I receive outstanding care. The reception staff are always trying to ensure you get the right care and very professional. The nurse practitioners are incredibly knowledgeable and caring. The HCA’s are so kind and caring also. Doctor Carrasco is a fantastic and caring doctor. Very thorough and always goes above and beyond.

Carol Westwood

1/5

Since November last year I have been intimated by some of the nurses at this Practice I asked for more antibiotics and was told no and she started to tell me why I couldn't have more l said OK and I thought that was the end of it ( still have pain ) when I went back for a check up a few weeks later the nurse told me off for asking for more it was very uncomfortable and still not well I felt very intimated . I have had my medical condition discussed by a nurse and in the waiting room she told me how discussed she was I still don't know why. I asked to see the female Doctor only to be told the doctor said I was alright seeing the nurse so I could not have a second opinion My medication is coming later when I asked why I was told my perception was been reviewed l asked if the Doctor had approved the review l certainly wasn't she could not answer me .I have left this Practice

Tracy Robinson

1/5

I'd rate 0 if I could. I called to ask for a fitnote for my daughter, trying to explain the reason for my call, receptionist talked over me, didn't want to listen, just asked my number and told me I'd have a questionnaire sent via text. End of the questionnaire stated someone would be in touch in 3 working days. I'm so angry, disgusted at the practice I've been with for over 20 years.

John Edward Croker (JEC)

5/5

Excellent Care from all staff I’ve met so far. Suggest low reviewers compare with other UK, global providers and check their attitude towards this hardworking, caring team in one of the hardest sectors under attack from Government - especially if they voted for current one. Nursing there is outstanding.

Adele Fox

5/5

I’ve seen a lot of negative reviews but that’s not my experience ,my nurse Louise is amazing she really does her upmost to help her patients ,she listens honesty I cannot speak highly enough she’s currently helping me deal with chronic pain ,she also see’s my two disabled sons who are quite complex in there meds she is so accommodating ,patient , caring and deals with their needs with such a compassion

Rachel Steele

5/5

I see that there are a lot of negative reviews on this surgery but I am absolutley over the moon with the staff in this surgery. They have been so helpful and really gone over and above for my family. Thanks everyone there I am so grateful x

The Loud One

1/5

Take your life in your hands if you register with this surgery! An appointment was made for me by 111 after consultation with a medically qualified paramedic and one of the 111 doctors. Amazingly, the receptionist at the Bentley Practice, Debbie, knew better!!! She called me to screen me for the appointment and cancelled it!!!! Seriously do not register with this practice under any circumstances. I am actually concerned for the patients they have registered, it’s only a matter of time before the amazingly highly qualified receptionist makes a mistake that could prove fatal!

Emma Reilly

5/5

Very friendly receptionist who kept us informed of our wait time unprompted. A pleasant, clean and comfortable waiting room. Nurse practitioner had a lovely bedside manner.