Bassingbourn Surgery - Royston

About Bassingbourn Surgery

Located at Spring La, Royston SG8 5HZ, United Kingdom, Bassingbourn Surgery is a well-regarded medical clinic that offers a wide range of healthcare services under the guidance of experienced doctors. For those seeking medical attention in the Royston area, this clinic stands out due to its comprehensive specialties, wheelchair accessibility, and positive patient reviews.

Patients can reach out to the clinic via phone at 1763290555. Additionally, for those looking to gather more information or schedule an appointment, the clinic's official website ashwellsurgery.nhs.uk is a valuable resource. It's worth noting that the clinic's website is not only informative but also provides a platform for patient feedback.

Key Features and Services

• Medical Clinic: Bassingbourn Surgery operates as a full-service medical clinic, providing essential health services.
• Doctor Services: Patients have access to qualified doctors who can handle various medical needs.
• Accessibility: The clinic is designed with patients in mind, featuring a wheelchair accessible entrance, accessible parking lot, and restrooms.

Reviews and Ratings

Bassingbourn Surgery has garnered attention and trust from its community through its 13 reviews on Google My Business, garnering an average opinion of 3.7/5. This indicates a generally positive experience among patients, reflecting the clinic's commitment to quality care and customer service.

Information for Visitors

For convenience, the clinic is Wheelchair accessible, ensuring comfort and ease of access for all patients.
Parking is also accessible, with provisions made for those with mobility needs.
Restroom facilities are available, maintaining high standards of hygiene and accessibility.

Contact Information and Further Engagement

Those interested in visiting Bassingbourn Surgery or seeking more detailed information about their services are encouraged to visit their website. Here, visitors can find comprehensive service listings, appointment booking options, and possibly even patient testimonials.

To engage further, consider exploring ashwellsurgery.nhs.uk where you can learn more about the specific services offered, the team of doctors, and perhaps even plan your visit online. Don't hesitate to contact the clinic directly through their provided phone number 1763290555 for any inquiries or to schedule an appointment.

👍 Reviews of Bassingbourn Surgery

Lorraine C.

1/5

Had a request from Addenbrookes hospital for blood tests went to the surgery and was told they no longer do these routinely. Live 12 miles from Addenbrookes and they had no suggestions as to where to get the tests done

Craig C.

1/5

Terrible surgery, impossible to get appointment or talk to anybody. New online form is a joke. Also funny how my reviews seem to be removed very quickly. Surgery states if you have a complaint please follow their process to file. I’ve done this several times and have never had a reply. Despite being diagnosed with a serious illness. Awful so called surgery.

Tracy J.

4/5

Having moved to the area from a previously built up area, Bassingbourne/Ashwell Surgery is like a breath of fresh air. I know I'm going to be able to get through to the surgery via the telephone and am always offered some kind of help. The staff are very helpful. I understand it's difficult to get an appointment with an actual doctor but the triage system seems to work well. If my health requires a doctor, I am generally offered an appointment within the two weeks. Well done team, keep up the good work.

Missy S.

1/5

The service , or lack of is absolutely appalling . When poorly and needing to see a doctor you have to wait at least 10 days, generally longer. On several occasions we have had to go to A&E to get treatment. Bassingbourn practice is closed at lunchtime and for 2 half days during the week which is unacceptable and the reason it’s so hard to get an appointment I’m sure.
I would not recommend either Bassingbourn or Ashwell and will be registering elsewhere, Which is a shame as I have been a patient in Bassingbourn for 46 years but have absolutely no faith in the staff or the manner in which it is run.

Sarah H.

5/5

So priviliged to have this as our local GP surgery. Exceptionally lovely office staff who always make time for a friendly word. Doctors and nurses all professional, supportive and patient too. I particularly appreciate how kind and supportive they've been when I've called to request an emergency appointment for my infant son.

Nick B.

1/5

Admin team (shared with ashwell) ruin this surgery- despite it being literally on my road I’m planning on switching to one far away as I’m so fed up with them not confirming prescriptions the the pharmacy, having extremely restrictive times where reception/ dispensary will take a call (e.g. to chase your already requested prescription you can only call between 10am-12). It’s an utter shambles. I’m on a long term prescription that hasn’t changed in years and yet still I have to miss doses because they don’t renew prescriptions in a timely manor. It’s also inconsistent on how and when they let you make an appointment- if you can go elsewhere I would advise it I’m afraid.

Tara M.

5/5

Brilliant Doctors. I registered here during covid, I have so far sent 3 econsults and they have all been replied to the same day. Both Doctors I've spoken to have been fantastic and caring.

Judith A.

5/5

Wonderful people. Very caring warm and compassionate. Exceptional.