Barton Brook Care Home - Manchester

Barton Brook Care Home: A Comprehensive Overview

Location: Barton Brook Care Home is situated at 201 Trafford Rd, Eccles, Manchester M30 0GP, United Kingdom, providing easy access for residents, family members, and visitors.

Contact Information: For inquiries, you can reach Barton Brook Care Home by phone at 1612532209 or by visiting their website at wecaregroup.co.uk.

Specialties and Services

Barton Brook Care Home specializes in providing a range of services including nursing home care, assisted living facilities, and aged care. The home is dedicated to ensuring that residents receive the highest quality of care and support tailored to their individual needs.

Other Points of Interest

• Wheelchair accessible entrance
• Wheelchair accessible parking lot
• Wheelchair accessible restroom
• Wheelchair accessible seating

Customer Opinions and Average Rating

Barton Brook Care Home has received 23 reviews on Google My Business, with an average rating of 3.1/5 stars. While some reviewers have noted improvements under new management and key staff, there is still room for further enhancements in meeting residents' needs and expectations.

One employee, who joined the team six months ago, noted that "with new management and key staff, standards have really improved, and the home is well-led." They also mentioned being fully supported with projects that have enriched the lives of residents and improved the appearance and standards of the surroundings.

Another aspect highlighted by some reviews is the need for better communication and transparency within the care home, as well as improvements in staff training and consistency in care provision.

Recommendation

Considering the recent improvements under new management, Barton Brook Care Home shows potential for delivering quality care and services to its residents. For those seeking a nursing home, assisted living facility, or aged care in Manchester, it may be worth exploring further. We encourage interested individuals and their families to contact Barton Brook Care Home through their website or by phone to discuss their specific needs and requirements.

👍 Reviews of Barton Brook Care Home

Stephen W.

4/5

I came to work at Barton Brook about six months ago on the maintenance team. I knew when I applied for the job there had been some issues in the past. However with new management and key staff standards have really improved , the home is well- led and I have been fully supported with projects that have enriched the life's of our residents and improved the appearance and standards of the surroundings.

martina M.

5/5

I started work at Barton Brook in March 2024 as an RGN / Unit Manager.
I knew of the previous issues and historical concerns that Barton had faced at the time of my employment.
I can honestly say that it is an absolute pleasure to work there. Things have massively improved and I might sound a tad impartial as an employee but my Mum passed away in a nursing home only last year and I as a relative would happily have placed my mother in Barton Brook if she were still with us.
All the staff go above and beyond, residents and relatives alike are now giving such positive feed back as our external professionals who visit.
Please just look at our current reviews in Carehome.co.uk.
Everyone from the Home Manager, other Unit managers, to the care staff, nurses, nursing assistants, senior carers, maintenance staff, activity coordinators. domestics, the kitchen staff and laundry staff work very much together as a team.
Nothing is ever too much trouble for anyone from any of our departments. .
If you are thinking of placing a loved one, please just organise a visit or just drop in and you will see for yourself the massive improvements that have been made and the happy vibe that the whole home resonates.
I consider myself extremely lucky to work there with such amazing staff, residents and relatives .
Thank you for taking the time to read this review.

Debra G.

5/5

Barton brook is now a lovely home, my husband was moved out several months ago but he's back now and we are all happy that he's here. The staff are amazing. We're having a party for bens 85th next month and thank barton brook for their help. Keep up the good work all at Barton Brook, you're amazing

Aimee N.

5/5

My name is Arlette, i have been employed at Barton Brook since 1st July 2024, my job role is activities supervisor, I am truly happy in my job role, the home is well led, we have an amazing manager, and an amazing regional manager, we also have amazing unit managers that are very engaging open and very approachable, we have made so many changes to our home and the prime focus is our residents, I truly feel honored and privileged to be apart of such an amazing company.

Ang

5/5

Lovely care home, you can see staff are dedicated to helping their residents enjoy the latter years of their lives, it looks amazing, the residents always look happy and have lots of activities to do and participate in.

Gaynor T.

1/5

My dad was a resident from May until September this year. There were numerous problems from the start, constantly reporting same issues to management. Dad left in soiled clothes, untrained agency staff who did not know how to deal with dads needs. Dirty room and bedding. At one point he was left without any bedding. Items bought for private use went missing. The last straw was when he was admitted to hospital with sepsis. It took staff 5 days to act to seek medical help even though I’d already raised concerns about him being unwell. I feel sorry for the regular staff who are caring for the residents but they are overworked. They need to recruit more permanent staff rather than relying on agency staff . In my experience the home is badly managed.

Stacey F.

1/5

If there was an option for zero stars i would have chose that. Absolutely disgraceful management. My mum was a resident here. She passed away in hospital on the 23rd December 2023. She was rushed into hospital on the 22nd and family were never notified until she had passed. I've now made a formal complaint.

Shelly W.

4/5

My grandma is a resident in Brindley Nursing. The regular care staff care for my Gran very well and I feel she is treated in a person centred way. My Gran tells me the food is great and is encouraged to eat being offered a very varied diet.
I feel the new owners are trying to improve the decor of the building wich in areas are a little run down.
Domestic staff are lovley and my gramas room Is always clean and smells fresh.