Ash Trees Surgery - Carnforth

Ash Trees Surgery is a medical facility located in the heart of Carnforth, UK. The surgery's address is Market St, Carnforth LA5 9JU, and it can be easily accessed by phone at 1524720000. Their website, ashtreessurgery.co.uk, provides comprehensive information about the surgery's services, team, and policies.

At Ash Trees Surgery, patients can find two main specialties: Doctor and Pharmacy. The surgery's team is composed of highly trained and experienced medical professionals who are committed to providing the best possible care to their patients. The on-site pharmacy offers a wide range of medications and health products, making it easier for patients to access the medications they need.

One of the key features of Ash Trees Surgery is its accessibility. The surgery has a wheelchair-accessible entrance, parking lot, and restroom, ensuring that patients with mobility issues can access the facility with ease. The restroom is also wheelchair accessible, making it possible for patients to take care of their personal needs while at the surgery.

In terms of patient opinions, Ash Trees Surgery has a total of 107 reviews on Google My Business, with an average rating of 3.8/5. This rating indicates that the majority of patients have had positive experiences at the surgery, citing factors such as the professionalism of the staff, the convenience of the on-site pharmacy, and the accessibility of the facility.

Reviews of Ash Trees Surgery

Jan Abbott

5/5

I was given an appointment at Bolton le Sands, not my usual surgery, and saw a doctor I didn’t know. He was absolutely brilliant showing an interest in me as a person and really went the extra mile to make sure I had covered everything I needed to ask. Amazingly, by the time I got home he had sent me 2 texts regarding following up appointments he wanted to set up. 2 weeks later I’ve seen the specialist and had the relevant X-rays.
Thanks and well done Bolton le Sands surgery and the NHS.

David Dobson

5/5

Reception staff were great.Sorted my Knee appointment out as quickly as they could and were very helpfull.
Mr Yuill was fantastic, friendly, very professional ,and knowledgable.
Thank you all. ?
(Knee sorted)

Ms G

1/5

Unprofessional admin staff, very judgemental and inconsiderate.
Moved Dr surgery as just couldnt get an appointment with my own GP for months. Needs some serious training and improvement.

Rags

5/5

Some of the Reception staff are very helpful, others not so. Never had any issues with the Doctors.

Christopher Gale

1/5

After my mother called about my father’s extremely high blood pressure looking for immediate help, this surgery was entirely unhelpful, rude, clueless and generally pathetic. Receptionist decided instead of helping and doing her job, she would rather share her thoughts on what high blood pressure is and the. advised closest appointment is 5 weeks away. Your surgery is the epitome of everything that’s wrong with healthcare in the UK and you are a joke. When I’m next in the UK I’ll make sure to visit in person to convey this message.

Andrew Dobson

4/5

Had a medical appointment which went well and everyone was helpful under difficult circumstances

Chris Hall

5/5

Getting registered was easy and the staff were helpful and knowledgeable.

Alexandra Woods

1/5

GPs and doctors are fantastic but sometimes there are very upsetting receptionists. Called up today about a reoccurring problem (one GPs themselves have told me to ring up for if it persists) / 111 referral due to pain and was told I cannot get an appointment with a doctor as there is nothing “visibly wrong” with me… what! Over the phone, too? Excuse me but is that not the job of the GP and doctors to diagnose a patient? And there are plenty of people with sicknesses or chronic conditions that are “not visible” who need to be seen by doctors.
The receptionist started arguing with me about my need for an appointment - she kept talking over me, raised her voice and kept insisting that there is nothing wrong with me… well there clearly is if I’m ringing up, am in a lot of pain and have been referred over by 111? Managed to get an appointment eventually but I had to be very insistent about it.
God bless anyone who is sick and does not have the confidence to stand up to the staff like this. Really disheartening that this is not my first bad experience here with such nasty reception staff, too. The surgery is not at all bad (like I said the GPs are wonderful, and to be fair reception staff seems to be luck of the draw - some are great and some others not so great) so 1 star may be unfair, but the way I’ve been treated today and in the past from receptionists here has really made me lose faith in this surgery and is making me consider changing surgeries. The fact that behaviour like this towards patients from the reception staff is allowed is absolutely appalling and you should be ashamed of yourselves.