Annat Health Centre - Montrose

Introduction to Annat Health Centre

Annat Health Centre, situated at Frank Wood Way in Montrose, United Kingdom, is a dedicated healthcare facility serving the local community. The centre is committed to providing quality medical services and ensuring the well-being of its patients. This article provides a comprehensive overview of Annat Health Centre, highlighting its main services, location, unique features, and practical information, along with insights from patient reviews.

Main Services

• General Practice: Annat Health Centre offers a wide range of general practice services. Their team of experienced doctors provides care for both routine and complex medical issues, from preventive healthcare and minor ailments to long-term conditions and specialist referrals.
• Appointments: The centre operates an appointment-based system to ensure efficient and timely care for patients. Both booked appointments and same-day emergency slots are available.
• Health Checks: Regular health checks and screenings are available to help patients maintain their health and detect any potential issues early. This includes services such as blood pressure checks, cholesterol testing, and cancer screening.
• Mental Health Services: Recognizing the importance of mental health, the centre provides support for various mental health conditions. This includes stress management, depression, anxiety, and more. They work closely with other local services to ensure patients receive the best care possible.

Location and Access

Annat Health Centre is conveniently located at Frank Wood Way, Montrose DD10 8TY, United Kingdom. It is situated in the Lunanhead neighborhood, near the A92 road, making it easily accessible by car. The centre is approximately a 10-minute drive from Montrose railway station, with several bus routes also serving the area.

Featured Characteristics

• Wheelchair Accessibility: The centre is designed with accessibility in mind. It features a wheelchair-accessible car park, entrance, and toilet to ensure all patients can access the facilities with ease.
• On-Site Parking: Annat Health Centre boasts ample on-site parking, providing patients with a convenient and stress-free parking experience.
• Toilet Facilities: The centre has toilet facilities on-site, ensuring patient comfort during their visit.

Practical Information

• Opening Hours: The centre's opening hours are Monday to Friday, 8:30 AM to 6:00 PM. It is closed on weekends and public holidays.
• Contact Information: Patients can reach the centre by phone at 1674673400 or via email using the contact form on their website.
• Website: The centre's official website (annathealthcentre.co.uk) provides detailed information about the services offered, patient resources, and useful health advice.

Patient Opinions and Positive Aspects

Annat Health Centre has received 13 reviews on Google My Business, with an average rating of 2.2/5. While the overall rating may suggest room for improvement, several positive aspects can be drawn from patient feedback:

• Professional and Caring Staff: Many patients have praised the staff at Annat Health Centre for their professionalism, kindness, and genuine care. One reviewer noted, "The doctor was very thorough and caring, putting me at ease immediately."
• Efficient Appointments: Some patients have commended the centre for its efficient appointment system, with one reviewer stating, "I was seen promptly and the doctor was very good."
• Accessibility: Patients have appreciated the centre's accessibility features, with one reviewer mentioning, "The surgery is very accessible for wheelchair users, which is a big plus."

While the average rating may not be perfect, it is essential to consider that healthcare experiences can be subjective and influenced by various factors. The positive aspects highlighted above demonstrate that Annat Health Centre strives to provide quality care and a positive patient experience.

In conclusion, Annat Health Centre is a dedicated healthcare facility offering a wide range of medical services to the Montrose community. With its convenient location, accessible features, and professional staff, the centre is committed to providing efficient and compassionate care to its patients. Although the average rating may suggest areas for improvement, patient reviews highlight several positive aspects, showcasing the centre's dedication to its patients' well-being.

👍 Reviews of Annat Health Centre

Ann M. W.

1/5

The worst dr I have ever been to been 0 help to me for the past year would not recommend being a patient here the level of care I have received is ridiculous I’m definitely taking this further

magnet M.

1/5

No duty of care in this place leave patients siting hours on end don't even off them pain relief 0% clue in whats going on and make out like they have to email a doctor from the front desk to ask how long till they see a patient the doctor must have been in a different country like i was, maybe thats why they didnt bother to see me to be fair castle gate member of staff come over and asked if i was ok as id been sat waiting since 8 in the morning she came at half 10 thanks for that but annat bank was just a waste of my time thanks alottt didnt even want to give one star

Paton A.

1/5

25yrs I have been with this practice so giving an honest review.
Patient care and empathy went out of the window.
No follow ups or investigations, in fact its looking at the wall clock and punching in notes into a computer. Confidential medical files missing from my medical files and not one person was bothered about this.
I sat in on an appointment with my Daughter as her human rights were not being met, she was told by Dr Ireland if she did not like it she could move to a different practice. Wow
Their manager certainly puts her nasty personality into her job not professional at all. Complaint after complaint just went unresolved to the point I had to complain further to health authority and Ombudsman and still nothing was done, that was also a waste of time.
They even stopped me from de-registering with another practice until May.
Best way to resolve this is to leave their practice. Go to a lawyer and also get a copy of your medical files. And go to the media.

R M.

1/5

Useless. A catalogue of errors and shocking patient management. Sent prescription to wrong pharmacy. Only doing phone consultations. One supposed to be today between 9 - 11am. Locum GP finally rang at 5pm, to be told they couldn't be bothered to do anything. For a patient with ADHD, that's their day completely ruined. Found out today the reception team failed to call for an ambulance for a patient suffering cardiac arrest in their carpark.

Anthony M.

1/5

I've been hear a few times and while your service is good when dealing with my little boy its not with me.
Any time I have been to an appointment i feel like your kicking me out the door the min I've sat down. I have yet to have practical treatment when I have come in and from now on I'll need to be almost dead before i come back and even then I doubt I would get treatment. I'll probably just go to the hospital going forward and not give much thought to any day to day medical problems I have as you just don't seem to care.
update 10/2/2023
I have now become so disappointed at the complete lack of care i have left this doctor's surgery and am now content not having a doctor because its the same result as having one.... no treatment nore do they care.

Ivy M.

4/5

Just wanted to commend you all for the smooth running of the flu jab programme in these challenging times.
Also the district nurses for delivering this to vulnerable people in the community.
Also the receptionists who are dealing with all the calls, and having to work within the current guidelines, which is making their job more challenging.
Thank you to all of you as you work to keep us safe and well.

Insulina

2/5

Pretty useless, referral been sent from a optician to check the blood for cholesterol levels in 03 of January this year and it's already 25 of March and still not a word from annat. 👎

Linn G.

1/5

Only drs surgery where youve to get through reception before you dan speak to a dr Your left suffering in sheer need Something needs to be done to change the way this practice is run