Anlaby Surgery - Hull

Anlaby Surgery, located at Haltemprice Leisure Centre, Springfield Way, Anlaby, Hull HU10 6QJ, United Kingdom, is a well-established medical practice that provides a range of healthcare services to the local community. With a focus on general practice, Anlaby Surgery offers comprehensive care for patients of all ages, ensuring that their healthcare needs are met in a comfortable and professional environment.

One of the key features of Anlaby Surgery is its commitment to accessibility for all patients. The practice prides itself on offering a wheelchair accessible entrance, parking lot, and restroom, making it easy for individuals with limited mobility to access the services they need.

In addition to its physical accessibility, Anlaby Surgery also maintains a strong presence online, providing patients with easy access to important information and resources. On their website, anlabysurgery.nhs.uk, patients can find valuable information about the practice's services, staff, and policies, as well as the ability to book appointments and access medical records. The practice can be reached by phone at 1482658918, or through their website.

Despite its many strengths, Anlaby Surgery has received mixed reviews from patients, with an average rating of 3.2 out of 5 stars on Google My Business. This indicates that while some patients have had positive experiences at the practice, others have reported concerns about the quality of care or the efficiency of the staff.

In light of this, it is essential for potential patients to carefully consider their own needs and preferences when choosing a healthcare provider. Those seeking a practice that offers a range of general medical services and is committed to accessibility may find Anlaby Surgery to be a good fit. However, those with more specific needs or concerns may wish to explore other options in the area.

Ultimately, Anlaby Surgery remains a viable option for many patients in the Hull area, offering a range of essential healthcare services in a wheelchair-friendly environment. For those interested in learning more or scheduling an appointment, we highly recommend visiting their website at anlabysurgery.nhs.uk to explore the full range of services and resources available.

👍 Reviews of Anlaby Surgery

Sue H.

5/5

I have been with this practise for forty years. In the last five years I have had to rely on this practise to keep me alive. I use System Online to send my repeat prescriptions and they have always gone to the pharmacy.
I have never found the receptionists rude but then I realise that they have a difficult job and have to do the best they can with all the requests they get.
I am quite happy to say why I want to consult the doctor. If the receptionist suggests another person or service, I’ll try it. It often means I get my problem looked at more quickly and then if that person thinks I need more medical attention, I’m directed to where is applicable.

Harvey P.

3/5

I have no issues with the practice doctors/nurses but struggle to get on with the reception staff. I’ve just got off the phone with one in particular - really quite patronising when asking a simple question re. ordering repeat prescriptions and received a condescending response. Reception staff might need a bit of up to date customer service training!!

Loren A. M.

3/5

Can't complain about the doctors and nurses because they try and they're very good at what they do. However the Receptionist are very rude and need to learn some compassion I never complain about anything NHS related because I know how much pressure they're under but this has happened more then once now and needs to be said. Some of the Receptionists are lovely but some are just plain rude and abrupt.

Jordan J.

1/5

Countless prescriptions not sent, samples lost. The majority of receptionists are ridiculously rude that it actually puts you off contacting them. How a surgery can be ran this badly with no consequences is nothing short of shocking.

Andrea S.

5/5

Called the surgery this morning and what a pleasant experience, a really friendly, polite receptionist answered and was very nice and helpful. A massive change to previous experiences over the years I’ve been with the surgery and a very welcomed one

Natasha L.

1/5

All but two of the Receptionists are generally rude. Dr doesn't read through previous notes regarding illness/diagnosis-treatment and is very patronising towards patients. I Always leave the surgery feeling belittled & with no help. I've had to ask for specialist referrals for 4 of my illnesses as the Dr was not doing anything.

Michelle H.

4/5

Friendly staff (mostly), Dr can come across as having an abrupt manner but tells is how it is - I appreciate his honesty. Surgery seems different now with lots of locum Drs. Was much more friendly and nicer with the 2 set GPs

Archie G.

5/5

Nothing but praise for this surgery. Phones answered every time. Extremely helpful with my mum. Prescriptions ordered and delivered in the main the same day.
I myself am with Modility at Springhead, phones never answered, queues on the phone 50+.
Anlaby surgery is excellent.