Ancaster Surgery - Grantham

Ancaster Surgery is a medical clinic located in the peaceful village of Ancaster, Grantham, UK. The surgery is situated at 12 Ermine St, Ancaster, Grantham NG32 3PP, United Kingdom. You can easily reach them by phone at 1400230226 or visit their website at villagedoctor.co.uk for more information.

As you enter Ancaster Surgery, you will find that it is wheelchair accessible, with a dedicated entrance, parking lot, and restroom for individuals with mobility challenges. The surgery also has regular restrooms available for all patients. They accept new patients and are always ready to welcome individuals seeking medical care.

Ancaster Surgery specializes in general medical services, with a team of experienced and dedicated doctors ready to provide comprehensive healthcare for you and your family. They understand the importance of building strong relationships with their patients, ensuring that they provide personalized and compassionate care in a comfortable environment.

Patients have shared their experiences about Ancaster Surgery on Google My Business, with a total of 8 reviews available for you to read. The surgery has an average rating of 3.5/5, reflecting the quality of care and services provided by their team.

Reviews of Ancaster Surgery

B B

5/5

Unfortunately I have needed to use the Practice a few times recently and have been attended to quickly by staff using AskmyGP. My query is either dealt with over the phone or in person. I hope they continue using the service from now on - it is a lot easier and I appreciate getting seen by a GP quickly as I know how busy they are.

Sally T

5/5

I joined ancaster surgery over a year ago and they are all lovely. Very efficient. Sympathetic and kind. I have nothing negative to say. The staff on reception are so important to the start when it comes to asking for help and they are just super nice. Well done all. You deserve 5 stars and more. Thank you

Rob Hesketh

5/5

Never had anything other than excellent service from the staff and doctors at this surgery. We consider ourselves very lucky to be in their catchment area.

Ian Smith

1/5

Attended here yesterday for routine visit. However the whole experience was best described as farcical. After being left to wait in the reception for more than 40 minutes after my consultation I then was given the run around by the pharmacy who frankly didn't have a clue. There were more staff behind the counter than there were patients and still chaos ruled. Other customers were waiting for items that had been misplaced and as for myself not only did the doctor forget I was there so did the pharmacy 1 hour 20 mins later I was pleased to leave. Absolute joke no doubt they'll blame the pressures of covid.

mark Taylor

1/5

Really disappointed that my partner recieved an email just before Christmas stating that they were needed for further indepth tests without any explanation. When we called the the receptionist was not helpful or sympathetic to our needs and the Dr was not availible to talk. This demonstrates a complete lack of emotional intelligence and patient care. Very poor!

Stalin The Genociding Clown

5/5

One of the best medical practices around. All staff are wonderful, from the receptionists and GPs/nurses to the managers. High quality of care and professionalism is what you'll find at Ancaster surgery

J L

5/5

Throughout the pandemic the whole team have been wonderful, I cannot fault the attentive care my elderly parents have received.

Ann Whitton

1/5

Poor care.