Dentalessence - Worthing

Linda Dale

I had a bad experience at another dental practice in the past and so I was very apprehensive and anxious about seeing a dentist again. The care, empathy and kindness shown to me by the dentist Izzy was exemplary to say the least. Izzy reassured and supported me throughout the treatment and I left feeling that I had received the very best care. I am now less anxious about returning. I would highly recommend this practice.

Liz Slaughter

As much as I hate having to go to the dentist I almost enjoy going to Dentalessence. My one in a million dentist is Izzy who always manages to keep my fears under control whilst doing a fantastic job of two emergency fillings in the last couple of weeks. The receptionists are friendly and helpful as well as being professional. My lovely hygienist Clare also makes my visits as easy and painless as possible. All in all going to Dentalessence is a 5 ⭐️ experience for me.

Pete Cook

Managed to book an appointment next day. No excessive waiting upon arrival. The dentist I saw was very professional and considerate, and the care provided was as good as I could have asked for. I would highly recommend this practice.

Adam Hussey

Left a review last year too but thought I’d update it! Had my hygienist appointment with Claire last Saturday who is so spot on, and can always have a good laugh with her! And had my check up with Holly yesterday who is a brilliant dentist and super friendly. I normally see Sebi and Helen on reception who are brilliant. Yet again 10/10 for Dental Essence ?

Tony Rothery

Very nice dental practice which has always been gentle in treatment as the name suggests.
Unfortunately since dropping NHS subsidy it's only downfall is the hefty pricing.
£210 for a simple extraction, 10 min app.
£250 for a filling, half hour app.
£50 checkup fee.

Adam Slingsby

I've been a happy patient here for the best part of 9 years. In fact, my regular dentist has been wonderful. However, i have just walked out disgusted by the lack of care and sympathy shown to my 8 year old son.

After gladly accepting a very last minute appointment (greatfully accepted for 18:55 today) to check my son's gum infection, I can only say that I've never experienced anything like the contempt towards myself, and son's nervousness.

In a nutshell, it was clear that the dentist (id never seen before) had better places to be and told us twice within 5 minutes that he was meant to leave at 7pm.

When my very anxious son started crying because the dentist told him that he'd "need a root canal or tooth removed", no sympathy was shown. In fact, when trying to then take an x-ray, no explanation of the process was given to my son and he was told to "man up". Making him cry more, that crosses a line in my book and I told the dentist I did not appreciate his words.

My son ran out of the room and down stairs screaming. I left fuming and yes, I did raise my voice and shouted my frustration at the dentist, but what parent wouldn't?! When making it clear that you cannot tell an 8 year old to "man up", I was told that I was only annoyed over 2 words and if I didn't stop shouting then I'd be banned from the practice.

You know what? Yes, I am annoyed over your choice of words. It's unacceptable, and to then continue to state that I am in the wrong and "a health care professional should not put up with this" and i should "be grateful we could fit you in" shows an incredible level of contempt for a patient.

I agree that nobody should suffer unfair criticism or abuse. Words matter and whilst uncharacteristically raising my voice, no abusive words were spoken on my part. I will fiercely stand up for what I feel is right - especially where my children are involved and being spoken down to in public.

Unfortunately, we left with my son scared and saying he won't go back. That's not good - especially if he needs treatment.

On a positive note, I can only praise my regular dentist Mary, and Helen the receptionist for her words tonight. I fully appreciate your obvious care for my son's welfare and the situation we found ourselves in. Thank you.

Gill Jenkins

Having been at another practice for a very long time l found that basically my teeth & gums were in a diabolical state. I had a different dentist every time I went & had lost all confidence. I came as an emergency, to Dental Essence in Broadwater a VERY nervous wreck , & in a lot of pain. The dentist- Mary was absolutely amazing, I cannot stress how kind and empathetic she was , she explained the situation and immediately
started treatment. I’m still nervous but she has my complete confidence and trust. All the staff are kind and supportive.

Queen Africa

I saw Claire recently the hygienist. As someone who is very nervous about dental procedures after watching the film THe Dentist, I cannot be more thankful to Claire. Claire is very gentle and caring with all what she does and her approach made me feel safe into her hands. Will always recommend Claire ! She is the best! Once again thank Claire for taking good care of me.?