Barchester - Oaklands Care Home - Cambridge

Karen Whybrow

I am so impressed and reassured by the care, compassion and kindness towards residents and relatives, of all the staff here - housekeeping, maintenance, reception, admin, well-being team, carers, nurses and senior management. The person centred care, support, activities and stimulation has been amazing. When I visit dad, I do not have to ask how he has been, there is always someone sharing news and updates with me. The communication and correspondence is very proactive. When I could not visit due to ill health recently, Linda, on reception gave me a call to check up on how I was feeling. Jessica, senior carer has been absolutely amazing with dad, finding out about his musical interests to play his favourite songs, ordering a karoake so that dad can continue to sing whenever he wants to, letting me know if items of clothing need replacing, FaceTiming me with Dad when I was on holiday and ill. Every one is so helpful. I feel completely confident that this is the best care home to meet dad's needs and offer him the level of care and compassion that I expect for him now that I am no longer able to care for him myself. I would 100% recommend this wonderful home. Thank you Oaklands!!

Philip Dann

I attended in summer 2024 to provide entertainment for the residents. On arrival, the manager greeted me and offered tea and coffee . we were then shown through to where the Entertainment was to take place. One of the other staff was most helpful and helped carry my equipment through as well. The home had a relaxed, calm atmosphere and was very clean and the staff interacted well with the residents, I would definitely recommend this home .

Lynda Allett

I wish to thank the staff at Oaklands and Hilton Park care homes (Bottisham) for their hospitality following an invitation to meet the relatives of their residents. I have attended on two occasions recently to provide free legal advice on Private Client matters such as the importance of making Lasting Powers of Attorney and Wills, also Court of Protection Deputyship applications. Particular thanks to Oana, Anna, Geannia, Denis and Derek. I very much look forward to revisiting Hilton Park on 28th August. You have been most welcoming and your facilities are outstanding, I look forward to returning.

Lynda Allett
Edmondson Hall solicitors

Kirsty Wright

I come to Oaklands regularly and sing for the residents....the staff are incredibly kind and helpful and have a beautiful manner with the residents who live here. Special mention must go to the brilliant Anna Bate who is one of the Activities Co-ordinators at the home and always goes above and beyond to bring joy to the residents.

Jackie Lince

The staff create such a lovely caring and friendly atmosphere for both the residents and their families. They put on an amazing array of activities for the residents - well done Anna and all the team.

Hayley Collen

I can not praise this care home enough!
When the time came that we could no longer care for dad at home I was devastated but Oaklands has been amazing with him. He has been in this home for almost a year now and I can not find a single fault. The staff are constantly smiling and willing to do anything they can to ensure the happiness and comfort of their residents and their families. I am amazed at how the staff, nurses and carers even pop in to see dad, who they affectionately call grandad, even when they are not on duty with him.
Dad’s health is declining now and I have been staying at the home with him and the staff have also gone above and beyond for me
In short for anyone looking for a care home this one gets 100% in my opinion!

Claire Lucas

Our Mum was in Oaklands Care Home for palliative/end of life care. I can honestly say I have never experienced such caring, thoughtful, loving staff who treated her with respect, love and continual care. The setting is lovely, the food amazing, even down to the fact that they went out of their way to provide food she enjoyed once her health declined. Would not fail to recommend to anyone considering care for a relative or friend. 5 star plus care.

Emily Dodd

We attended the Summer fete at Oaklands earlier this month. The afternoon was lovely, with stalls and acrobatic entertainment. It was clear to see that staff genuinely care for their residents. A friendly and caring environment for all and everyone was made to feel welcome and valued.