The Grove Medical Centre borehamwood - Borehamwood

The Grove Medical Centre, located in Borehamwood Shopping Park, is a well-known medical center in Borehamwood, WD6 4PR, United Kingdom. The center can be easily reached at 2035383959 or through their website grovemedicalcentre.co.uk. As a medical center, their specialties include general medical care, check-ups, and consultations with doctors.

The Grove Medical Centre is equipped with facilities that make it accessible for everyone. The center has a wheelchair-accessible car park, wheelchair-accessible entrance, and wheelchair-accessible toilet. Additionally, they have toilets and on-site parking available for patients.

According to Google My Business, The Grove Medical Centre has received 170 reviews from patients, with an average rating of 1.9/5. While the center has room for improvement in patient satisfaction, it is essential to consider individual experiences and needs when evaluating medical care.

If you are looking for a medical center in Borehamwood, The Grove Medical Centre is a recommended option. Their accessibility features, on-site parking, and general medical care services make them a convenient choice for patients. However, before making a decision, it is recommended to review their website, contact them directly, or read patient reviews to ensure that they can meet your specific medical needs.

Reviews of The Grove Medical Centre borehamwood

Karim Lucuti

1/5

Worst Gp practice in Borehamwood.
I’ve been having this Gp for over 8 years and I only managed to get 3 emergency appointments. I have to go either A&E or waking centers every time we have a problem. The booking system it’s a disgrace. You can’t even call anymore for an appointment. I have friends with other Gp’s and they never had problems in booking an appointment.
Doctors are actually good at the Grove medical but the problem it’s that you can’t get to them because of the bad booking system.

claudia ojinmah

5/5

Excellent service managed and provided by dedicated medical staff whose care and competence is consistently evident in their proactive ,professional approach to providing the support patients require . Communication is timely and informative. These are words of encouragement as well as a deserving compliment . Keep it up !

Stephanie “Steph”

1/5

The absolute worst appointment booking system, you are not able to book an appointment unless you fill out a form online, however every time you try there is a message telling you they have filled their quota for the day, its a system designed to frustrate and simply make it more difficult to see a GP, perhaps that's the idea, hoping the patients will just go away. It’s no wonder patient satisfaction is at an all time low. The patient should be priority. The care is no longer there.

R D

1/5

Could just as well go see a tree for help, doctors going ill with flu to the surgery seeing patients and passing on the cold to the clients. Don't send your pets there. Should shut down the place.

D Z

1/5

Awful online booking system, whenever I click the link it always says they are full up for the day! My family cannot see a Gzp, thid 100% needs to go back to the old phone system! It's massive negative impact on the wider community, we need to take action!

Sam

1/5

Been with this practice over 30 years however feel I am not a patient of this surgery as haven’t managed to get an appointment every time I’ve rung in the last year! Receptionist sounds like she can’t be bothered and will happily tell you there’s no appointments! Once you fight your way persistently to be seen they conveniently last minute find a slot and when you get there the surgery is empty! Please change receptionist to someone who is more medically caring!!!!! This is why A&E are so overrun as many times would rather send people there for a standard appointment then book them in!!!

Kemi

1/5

I have been with this practise for over 15years but this is the worst it has ever been, A new system to fill an online form and you always get a message to say they do not have any more spaces and even when you get to complete the form no one ever gets back to you unless you tell them you are having a heart attack. Its a joke and dangerous. Not been able to make an appt is so dangerous and makes you keep putting off symptoms.I have been for a while.This system is not working and you need to bring back the old system. If you are looking for a way for people to leave the surgery and go elsewhere you have won because I have to go surgery shopping now

raminta valerija

1/5

Horrible people. I had 3 appointments with GP within the last 3-4 months asking for a referal to screen my stomach against the cancer as I have been having massive pain for months and months. Plus to that, they were informed on 3 occasions that my father died due to cancer cells in his stomach in the past. GPs have been informed about that and haven't managed to issue any referral for screening so far, any, not even mentioning that it has to be done immediately, by law. I pay taxes. The receptionist, which is a very rude, bossy, incredibly arrogant and ignorant person on constant basis, can not even admit her mistake that she didn't put medication request through to the doctor last week and I wasn't prescribed anything. She shouldn't work in Grove Medical Centre at all, her patient skills are just awful. I requested an appointment on Tuesday at 7.30 am meaning this is the same day appointment or next day, within 48 hours, but she gave me an appointment for Friday the 17th of May and refused to change the date because she is abusive and racist as I am not a British national. She violated the rules to issue appointment within 48 hours. I am still with no any medication for treatment. She told that Dr. Shapira requested to do that, but I don't believe this is true, I am sure she decided that herself. Many thanks for your abuse and hellcare at its worst.