Moore Street Surgery - Bootle

Address: 77 Moore St, Bootle L20 4SE, United Kingdom.
Phone: 1519441066.
Website: moorestreetsurgery.nhs.uk.
Specialties: Doctor.
Other points of interest: Wheelchair accessible entrance, Wheelchair accessible parking lot, Wheelchair accessible restroom, Restroom.
Opinions: This company has 66 reviews on Google My Business.
Average opinion: 2.5/5.

Location of Moore Street Surgery

1519441066

Moore Street Surgery is a medical facility located at 77 Moore St, Bootle L20 4SE, United Kingdom. The surgery can be contacted by phone at 1519441066. More information about the surgery can be found on their website: moorestreetsurgery.nhs.uk.

The surgery specializes in providing doctor services. The facility is wheelchair accessible, with a wheelchair accessible entrance, parking lot, and restroom. These features make it a convenient option for people with mobility challenges.

In addition to the basic information, Moore Street Surgery has received 66 reviews on Google My Business, with an average rating of 2.5/5. This rating suggests that while some patients have had positive experiences, others have not been as satisfied.

When researching medical facilities, it's essential to consider several factors. Location is a crucial consideration, as patients want a surgery that's conveniently located. Moore Street Surgery's address in Bootle, L20 4SE, United Kingdom, makes it an accessible option for people in the area.

Another critical factor is the range of services offered. Moore Street Surgery specializes in doctor services, making it an excellent choice for those seeking primary care. The surgery's wheelchair accessibility features make it an inclusive option for all patients.

The surgery's website is an essential resource for patients, providing information about services, hours, and contact details. Patients can also find information about the surgery's policies, such as appointment scheduling and billing.

Finally, patient reviews can offer valuable insights into the quality of care provided by a surgery. While Moore Street Surgery's average rating of 2.5/5 may be a cause for concern, it's essential to read individual reviews to understand the experiences of previous patients.

Reviews of Moore Street Surgery

Ami Ponter

1/5

Just had the misfortune of speaking to Dr anton. Usually speak to a much nicer friendly female doctor. Never spoke to someone so rude and patronising in a medical profession than her today. Always spoke highly of Moore street surgery but today has made me want to move doctors and my opionion has abruptly changed.

Elaine Withe

5/5

Would like to thank Jess the copd nurse absolutely amazing care with my mother. I can see so many negative reports I must be very lucky as the receptionists now are lovely as are the doctors excellent amazing surgery but asi say shout out to Jess

Ant Smith

1/5

Rude staff, they closed for a day on the 18.09 but the notice says 19.09, when I was trying to get attention I was being screamed at ‘we’re closed!!!’ I tried to explain the sign was completely wrong but Lynn was having none of it, disgusting attitude from their own wrongdoing

jimmy taylor

1/5

Don't usually complain but feel like I have to. Tyrannical receptionists two Lynn's and nurse manager. No wonder this practice has so bad reviews. Was looking for doctor to sign a ID FORM. Rang them for info they said bring form over, went over then dismissed straight away. I understand they have rules and policies but to get me to go to them and dismiss me straight away. Bad practice. Reading these rewiews and coming from area these tyrants DO NOT HELP.

First Name

1/5

Moor Street surgery at 9am & 4pm today. For the 3rd time in as many months refused to see a 2 year old who wasn't well with an on going illness.

Couldn't get past the receptionists who think they are the gate keepers to another realm. No appointments as too busy, can't book an appointment because that's not how it works.

Again had to go to Alder hey as there is no possibility of her seeing her own doctor who as you can see has a waiting room full of sick patients.

We had to take a wee sample at the consultants request in the afternoon and it took the receptionist (in an empty surgery) 30 minutes before she'd accept it from me even though notes from Alder hey had already been sent through.

This is absolutely unacceptable that they refuse any care to an unwell toddler.

This surgery is not fit for purpose.

Janet Caddick

5/5

I had a phone consultation from Yvonne.
Nurse from Moore Street Surgery.
She diagnosed I have a chest infection and has prescribed antibiotics.
Can I say I found Yvonne to be just wonderful.
She was so caring kind and professional in every way.
She offered such good advice and didn't rush me on the call.

Thank you Yvonne
You are so lovely and I'm so happy you called me today x
Jan caddick x

Laura Jones

5/5

Miss Angela Orme was absolutely amazing with me, I have a needle phobia I hate getting my bloods taken. I'm known to pass out, I get into right states, I've had panic attacks and even want to throw up but miss Orme was very calming and caring took her time relaxing me then keeping me talking didn't try to rush an traumatise me. She was so quick then made extra time to ensure I was still OK and we had a nice little chat. I didn't feel faint at all no issues and really happy I actually had a positive experience

Frank Mccann

1/5

Lynn is a horrible woman, she needs re training or let go off, terrible experience with her, if you ask her any questions,she says your shouting at her , but she raises her voice constantly to patients, I now don't know if I'm getting a call back from doctors, her attitude stinks ,