Bicester Community Hospital - Bicester

Tom Mitchell

FYI, a sign on the inside of an automatic door will not be seen because the door opens when approached.

Today, myself, along with four other people, turned up to an abandoned urgent care facility. There were no staff to be seen at all.

When we called 111, they confirmed that the practice should have been open from 6 pm to 11 pm. They were shocked to hear that there were no members of staff at the treatment center they were actively advising patients to attend.

Finally, a nurse from another ward, who was not from the urgent care, informed us that the urgent care was closed, as was sometimes the case due to a lack of staff to man it.

I was on the phone with 111, who could only triage us over the phone in the hope of getting us an appointment elsewhere or at the nearest A&E, which was 17 miles away.

My advice to the person in charge of scheduling: If you do not have the staff available to facilitate your advertised opening hours, please consider adjusting those hours to avoid inconveniencing patients who are in need of care. This adjustment would prevent patients from wasting their time and efforts in seeking treatment when it's not available.

Rossella Sword

In Haematology department everyone is nice. The receptionist, the nurses and the doctor have been great and efficient!

L

Brilliant parking, straight in and a lift to xray dept and never more than a 5 minute wait, i choose this hospital when i am able.
The attitude of the staff is excellent.

Taty Andrade Junqueira

Very nice place. Physio Emily Whall was helpful and saw me right on the booked time. Many questions and a very supportive report.

LIZ LEWIS

This is a community hospital with other services provided in site for outpatients. Upstairs (there is a lift) there is x-Ray, scans,, physios. Downstairs there is a large ward for those requiring additional rehab or less acute management. Outpatient clinics are also held here. The staff are generally caring and compassionate. There is a large free parking area.

Stephanie Daer

So grateful for the NHS - referred by 111 to Bicester Community Hospital on Sun 5th November. Excellent and thorough care at the facility and all Drs and nurses on duty were really helpful - a big thank you from my husband and I as we were only visiting the area on holiday

Russell Jarvis

Today I had ultra Sound on my Kidneys and under carriage and to be fair I wasn’t looking forward to it, however Vicky and Cynthia were fantastic, very friendly and professional. The Hospital was clean and modern and with free car parking made this appointment a pleasant experience, thank you

Sanka Illangakoon

I dislocated my shoulder in the night and walked in without an appointment. They completed the first aid with painkillers and put on a shoulder brace. Then they booked an Xray at the nearest trauma centre where the shoulder was put back. All done within 2 hours. Without this centre, we would have gone to an A&E and I would have had to wait longer to be attended.