The Hot Tub & Wellness Centre - Southampton

Address: Mansbridge Rd, West End, Southampton SO18 3HW, United Kingdom.
Phone: 2380466077.
Website: tubsandwellness.co.uk.
Specialties: Hot tub store.
Other points of interest: Delivery, In-store pickup, In-store shopping, Onsite services, Wheelchair accessible entrance, Wheelchair accessible parking lot, Credit cards, Debit cards, NFC mobile payments, Credit cards.
Opinions: This company has 58 reviews on Google My Business.
Average opinion: 4.3/5.

Location of The Hot Tub & Wellness Centre

2380466077

The Hot Tub & Wellness Centre, located at Mansbridge Rd, West End, Southampton SO18 3HW, United Kingdom, is a well-known establishment for all your hot tub needs. With a phone number of 2380466077 and website of tubsandwellness.co.uk, this hot tub store offers a variety of services to meet your wellness requirements.

The Hot Tub & Wellness Centre specializes in providing high-quality hot tubs, making it an excellent choice for those looking for a relaxing and rejuvenating experience. The centre offers a range of hot tubs to suit different preferences, including various sizes, shapes, and features. Whether you're looking for a small hot tub for your backyard or a large one for commercial use, this store has got you covered.

One of the unique features of The Hot Tub & Wellness Centre is its onsite services. The centre offers delivery, in-store pickup, and installation services, making it easy for customers to get their hot tubs up and running. Additionally, the centre has wheelchair-accessible entrances and parking lots, making it accessible to everyone.

The Hot Tub & Wellness Centre accepts various payment methods, including credit cards, debit cards, NFC mobile payments, and credit cards, making it convenient for customers to make purchases. Moreover, the centre has received positive reviews from its customers, with an average rating of 4.3/5 based on 58 reviews on Google My Business.

Other points of interest at The Hot Tub & Wellness Centre include in-store shopping and wheelchair accessibility, making it an ideal destination for people of all ages and abilities. The centre also offers maintenance and repair services, ensuring that your hot tub remains in excellent condition for years to come.

Reviews of The Hot Tub & Wellness Centre

The Hot Tub & Wellness Centre - Southampton

Jonathan Jeffreys

5/5

Had the palma hot tub delivered today guys were professional and efficient. The Hot Tub is great looks amazing and is very relaxing plenty of different functions.
Alex set it all up for us and programed it to. He went though the menu with me and a lesson on chemicals.
The comuication up to delivery has been awesome. Alex was very quick to get back to me via WhatsApp app and phone.
I had a site survey at no extra cost to ensure could fit and Alex picked up on a tight spot and came a day before to remove metal railings and even put then back in for me once delivered.
I am so glad we went with a local company for our hot tub.
Thanks so much!!

Tim Dalby

5/5

Its refreshing to get good honest help and advice as well as great customer service. Been using The Hot Tub & Wellness Centre for over 3 years and would go no where else now as found them highly competitive on pricing in fact in most cases cheaper. They only sell quality chemicals and offer advice on there use if needed. Thanks to Alex, Val, Mark and the rest team for making our Hot Tub experience so joyful.

Jon Allen

5/5

We purchased and had a hot tub installed by the Hot Tub and Wellness Centre. The service was fantastic and staff were helpful and answered our questions throughout installation.
We recently used the same company to 'close down' our hot tub for the winter. The service was impeccable and I am really pleased with the level of detail and diligence that the engineer displayed.
Excellent service; really pleased and highly recommended.
Thank you.

Leah Allen

5/5

We asked the Hot Tub and Wellness Centre to come and open up our hot tub for the rest of the year. Another great service by Alex and his team. Turned up on time, polite and offered a great service. Highly recommended. Thank you very much.

Steve Saunders

5/5

Purchased Platinum Infinity inn2021, we have been very pleased with the product and service. Recently had issue with one of the jets and Alex quickly responded to help get problem resolved. Good job !

Mike Tucker

5/5

I recently had a hot tub move carried out by The Hot Tub & Wellness Centre and the level of service I received was outstanding. It was a very tight squeeze but they remained calm, friendly and professional at all times, and managed to get the hot tub in. Provided professional advice and helped me get set up. Amazing service would highly recommend to anyone, easily 6 out of 5 ?

Vme Media

1/5

Avoid Swan Pool and Spa. We decided to purchase locally and pay a premium for customer service, sadly customer service is not part or what you purchase.

Once it’s delivered you are on your own! Even the free service they offered with our purchase has terms and conditions and was supposedly only valid for the first three months!!! Honestly who would service a brand new hot tub after just three months… So when I asked why didn’t you contact us to book in our free service their response was we do not like to badger customers!!! Seriously a free service wouldn’t badger anyone but in reality you would except the service to be valid for at least 12 months.

We are only a 11 month old customer and it’s sad to admit but all they wanted to do was charge me £240 plus vat for the service and after care was 0 out of 10.

Steer clear and buy online.. £££’s cheaper and customer service would probably be better

Jon Bates

5/5

This is a family run business and they have been great from start to finish. Absolutely no pressure at all when buying. They explained everything as we have never owned a hot tub before. They were just interested in us having the right tub not the most expensive one.
Delivery was as promised and we are very happy with the product (much better quality than we seen locally) and the ongoing customer service. They genuinely care which is nice to know!