Mile End Hospital - London

Bahar Choudhury

I recently had an appointment with Miss Katie Chiropodist and I couldn't be more pleased with the experience! From the moment I walked in, she was welcoming and professional, making me feel comfortable right away.

Miss Katie Chiropodist is incredibly knowledgeable and took the time to explain every step of the treatment process. She addressed all my concerns and provided valuable advice on foot care that I hadn't received before.

The treatment itself was thorough and effective, and I left feeling much better than when I arrived.

I highly recommend Miss Katie Chiropodist to anyone in need of foot care. Her expertise and friendliness truly make a difference!
Thank you for such a wonderful experience.
B 🙂

Mrs Cat Smin

I went to the Mild End Hospital at the first time…
I saw so many beautiful flowers. the hospital is very clean and calm!!

Joeille Alfhaily

This review solely concerns the Therapy Unit at Mile End Hospital. On the 3rd of July 2024 I had an appointment with the Therapy Unit regarding intense leg pain I’ve been dealing with for over a year, and the clinician who saw me determined that the most probably cause was long covid (though he was unable to find a definite cause). I was so thankful at that time that after months of appointments and blood tests, it seemed like someone was taking my issue seriously, and was happy when he scheduled a telephone appointment for the 10th of July at 12:30 the following week to discuss being referred to a long covid clinic.

Despite being at my 9-5 job, the following week I waited for this appointment for over an hour, until I called the reception an hour later during my lunch break and was informed that the clinician must’ve forgotten about my appointment. The receptionist was very kind and told me she’d speak to him asap and get him to call me the same day. A few hours later, I received a call from the receptionist saying she’d not been able to get through to him, and that he would call me during the following two days, on Thursday or Friday. I agreed to this, despite the fact that it was frustrating that I was not given a specific times and I had work. Needless to say, I never received this call.

On Monday 15th July, I called the receptionist again, and she said she would escalate this to the clinician’s manager as this was unacceptable. It is now the 31st of August and I have not received a single call back or update regarding my appointment. I am still in intense pain and incredibly frustrated. I usually would never write a review like this and I really appreciate the hard work of the NHS, but this lack of service completely unacceptable and I feel truly at a loss.

Roni The Dog

Such a lovely, clean hospital. If you're here for an MRI scan, it's an extra-anxious time, so it's a pity about the couldn't-care-less attitude of the imaging reception staff. Other than that, I could not fault my appointment here. The scan was carried out in the private facility of Compleo, not in the NHS facility inside. The Compleo staff were pleasant and efficient.

John

Modern Hospital ... Nursing Staff "Great" but when I rang in with a Query about my forthcoming procedure I was Greeted by " Yes Mate what's the problem" presumably from a Male Non Medical/Receptionist. Is this appropriate? ... I will leave you to Judge that!

Prettyeyez123

I was early and was seen by the nurses for my blood pressure, weight and height plus urine sample. However, I waited quite awhile before I could see a doctor and I wasn't given a reason as to why. When you are diabetic eating at certain times is very important . The doctor was knowledgeable and answered my questions plus referred me for further tests. However, I feel that all doctors need to update their knowledge as I feel that their main goal is to administer more medication instead finding the root causes of sickness.

Ale

I called to inquire about the least busy time to visit for x rays, but the operator(a lady working today, I just called) was unhelpful and dismissive. She simply responded with "I don't know" and hung up the phone before I could ask any further questions. Disappointing service.

yamin khan

Always get my wheelchairs from Mile End Hospital from a charity organisation called Whizz-Kidz. Whizz-Kidz has provided excellent service to me and my family and friends and I would always recommend Them