Broughton House Surgery - Batley

Broughton House Surgery is a medical clinic located in Batley, United Kingdom. The clinic's address is 20 New Way, Batley WF17 5QT. You can contact them by phone at 1924420244 or visit their website at broughtonhousesurgerybatley.co.uk for more information.

One of the standout features of Broughton House Surgery is that it is wheelchair-accessible. The clinic has a wheelchair-accessible car park, entrance, and toilet, making it easy for patients with mobility issues to access the clinic. Additionally, the clinic has regular toilets available.

Broughton House Surgery also accepts new patients, so if you're looking for a new medical clinic in the Batley area, this could be a great option for you.

According to Google My Business, Broughton House Surgery has received 60 reviews from patients. The average rating is 2.3/5, which is a bit lower than some other medical clinics in the area. However, it's important to keep in mind that every patient's experience is unique, and a lower average rating doesn't necessarily mean that the clinic provides poor care.

If you're considering becoming a patient at Broughton House Surgery, here are a few things to keep in mind:

Location: The clinic is located in Batley, which is convenient if you live or work in the area.
Wheelchair accessibility: If you have mobility issues, Broughton House Surgery's wheelchair-accessible facilities could be a major selling point.
Accepts new patients: If you're looking for a new medical clinic, Broughton House Surgery is accepting new patients.
Mixed reviews: The clinic has a lower-than-average rating on Google My Business, but it's important to read individual reviews to get a sense of each patient's experience.

Overall, Broughton House Surgery could be a good option for patients in the Batley area who are looking for a medical clinic that is wheelchair-accessible and accepting new patients. While the clinic's average rating is a bit lower than some other options in the area, it's still worth considering if you're looking for a new medical provider.

To learn more about Broughton House Surgery or to schedule an appointment, visit their website at broughtonhousesurgerybatley.co.uk.

Reviews of Broughton House Surgery

Ali Mac

5/5

This surgery used to be really bad, reception staff lazy and unhelpful. Recently I've noticed a change. New reception staff who are much more helpful and actually make an effort to help. Appointments seem easier and quicker to book. I hope these improvements continue. Please keep it up, the patients really appreciate the positive changes.

Naeem

1/5

First time I came to this place today as a referal for son. Firstly i wasn't seen on time, finally when the dr called us in the first thing she asked me was what i expected from her today (it went down hill after this). I felt like saying i expect you to just fix the issue but i didn't and tried to keep the conversation as civilised as possible. The dr was a complete waste of time and called in another dr who just asked me to read info from a website. I really hope they don't call us back here. They were completely useless.

DMO GAMING

5/5

Amazing doctors best by far around here I have huge fear with doctors and they are amazing polite all the time can not do enough for me after trying multiple surgeries would recommend 100# from the receptionest to the doctors to the nurses they have all been amazing

Gordon Woods

5/5

Getting better all the time, friendly staff, don't have to wait long when you ring up.well don broughton house.

Cheryl Wood

5/5

No stars from me,I have been with this surgery over 50 years.since it was taken over, they never answer the phone ,try and cancel a appointment. ,then you are told you have given them enough notice lol..so your going on a DA.Didnt attend.even though you have been trying to get threw for over 1 hour unbelievable., And then they send you a message saying you didn't attend your appointment., 15 minutes before your appointment was due.,So how did they know it was cancelled... Trying to get threw today.Still trying half a hour later..

Mariyam P

1/5

Always had a good experience with the doctors Ive seen. But the phone system and reception are absolutely unacceptable. Ive been calling all day today just to confirm the date/time of my appointment this week phone line either beeps as busy with no option to be added into a queue, or it rings and rings and no body answers. Really disappointing!

Laura Blakeley

1/5

Called today for an appointment after weeks of trying. Finally got a telephone appointment. By 2:30 I hadn’t received the call and as I was going out for the school run I called and was told it would be after 3:30pm. Had my phone on loud in my hand and it’s also connected to my watch. 15:26 missed called from the doctors. It didn’t even ring once, my phone didn’t even vibrate! Called the surgery to be told they always attempt 2 calls to a PT. I had a nurse appointment at 5pm gave to face explained this to the receptionist to be told he won’t be attending another call as I have missed one he’s fully booked and was already behind, nothing available till after the 16th. After a few more words of home unacceptable this was the managed to ‘squeeze’ me in on Thursday. Magic that. Wouldn’t recommend to anyone and I will be moving surgery after being with these 16yrs

Libby Walker

2/5

Twice in last year I have attempted and failed to get an appointment. I then went to the walk in Centre at Dewsbury District Hospital and whilst I had to wait for over an hour the care I got was brilliant with treatment provided immediately.
There appears to be no website for this surgery which in this day and age is ludicrous and means, since you can't get through on the phone, there is no general communication. I don't even know which doctors/services are there!!
I have completed surveys sent regarding the future of this practice.. I suspect its future is limited.