Ashley Gardens Care Home - Eastbourne

Overview of Ashley Gardens Care Home

Nestled at Willoughby Cres, Eastbourne BN22 8RA, United Kingdom, Ashley Gardens Care Home stands as a beacon of care and comfort for elderly residents, particularly those with dementia. With a phone number readily available at 1323411466, prospective residents and their families can easily reach out for inquiries or assistance.

Facilities and Services

Ashley Gardens Care Home prides itself on being an assisted living facility, offering a comprehensive range of services tailored to meet the needs of its residents. The home is renowned for its specialized care for those suffering from dementia, ensuring a comfortable and stimulating environment. The facilities include a wheelchair accessible entrance and parking lot, making it convenient for residents and visitors with mobility issues.

Location and Accessibility

Situated in Eastbourne, Ashley Gardens is strategically located for residents who wish to remain close to familiar surroundings. The wheelchair accessible features demonstrate the home's commitment to inclusivity and ease of movement for all its guests.

Reviews and Reputation

With 21 reviews on ashley-gardens.co.uk, the home has garnered a highly positive reputation, with an impressive average opinion rating of 4.5 out of 5 on Google My Business. Testimonials highlight a remarkable transformation in residents' moods and well-being, particularly those dealing with dementia. Families express profound relief and gratitude, noting the exceptional care provided by the staff, epitomized by Madel and her dedicated team.

Recommendations for Prospective Residents

For anyone considering Ashley Gardens Care Home as a suitable option for themselves or a loved one, it's crucial to delve into what makes it stand out. The combination of a specialized approach to dementia care, coupled with a welcoming and accessible environment, sets it apart. Prospective visitors are encouraged to visit the home's website for more detailed information, including virtual tours and additional services offered.

👍 Reviews of Ashley Gardens Care Home

Tracy M.

5/5

I can’t believe the difference in my Mum since living at Ashley Gardens due to Dementia, she is like a new person! Until then, she was so unhappy and tearful most days. The staff, the home, the ambience and the level of care are next to none. It’s lovely for me to finally relax knowing my Mum is now in the best hands. Thanks to Madel and the team.

Gwen H.

5/5

If you are reading reviews it's because you are about to make an incredibly hard decision about a loved one. My sister and I had to do this last May for our Mother. Due to dementia, an evil disease, she needed 24/7 care. Yes we had tried carer's who visited and a live in. They just weren't the right thing for her. So how do you make that long term decision? Phone calls to start with. Does the person answering that phone give you answers you hadn't even thought to ask? Do they ask you to come and visit, look around meet the staff and residents, watch the activities they do with the residents? Are they friendly towards you? Can you hear the compassion in their words as they talk to you because they understand that you are having to make a life changing choice? Can you tell how good a book is by its cover? Occasionally yes, not always, sometimes it's far better. Do you get what you see? Far more. Are the people really as they seem or is it all a show to impress you? I promise you it's all real as are they. You are absorbed into a huge loving, caring extended family. If I could give 10 stars I would. My Mum genuinely had a wonderful home at Ashley Gardens until the day she passed away. I am and always will be eternally grateful for the love she was given there and extended to include myself. Thank you Madel, Mark, Fatima, Jean, Carla, Monica, in fact everyone in Ashley Gardens, including the staff you don't always see behind the scenes that keep everything running smoothly.

Jim F.

4/5

Well staffed by qualified carers. Excellent management structure. Lots of activities for residents. Bright and airy with wide corridors. No steps to negotiate. Personal care package quickly put into place.

matthew F.

1/5

This is to imform anyone thinking of placing a family member at ashley gardens .my father Clive was placed at ashley gardens from the mertom center he has dementia hes 77 years old unfortunately there was after a couple of days a couple of anger outbursts from my dad ashley gardens management wanted him removed immediately not giving him any time to settle he was disorientated and confused how his move was handled was appalling and totally exposes the managements lack of experience compassion and thought for dad and his family and placing social services in a diabolical position .AN assessment was done on 23/2/2017 by annis house carehome who agrred to place my dad ashley gardens immediately wanted rid of dad not giving the social services any time to offer my dads family any choices of care homes for my dad nothing was explained to a vulnerable old man i asked for 24 hours to look for homes for him but was denied this by ashley gardens this whole sorry episode requires me to ask whether the management are experienced enough or qualified to run a home dealing with the elderly mentally infirm they certainly showed no consideration for my dad and his family and placed the social services in a awful position am lodging an official complaint with adult social care about there appalling management of my dads situation .Before placing your loved ones in their care be aware of the mangements limitations and lack of experience and consideration toward a confused and vulnerable 77 year old man my DAD ! you have been warned proceed with caution

John S.

5/5

This is a proper home for your relatives. My mum is there for few months now never complain. Staff are very friendly and kind. Highly recommend

Tilla B.

5/5

Lovely care home.
Staff go all out to make the residents happy and comfortable
Manager goes above and beyond for her staff and residents, I have never met a nice manager at a care home.

Martin H.

5/5

My dad lives hear and I love visiting and always feel very welcome by other residents...

OVi

1/5

Unfortunately I can't give less than a star. The residents deserve more from this company, is just not enough staff, they are in a hurry all the time to help everyone.