Delta Hotels Durham Royal County - Durham

Address: Old Elvet, Durham DH1 3JN, United Kingdom.
Phone: 1913866821.
Website: marriott.com
Specialties: Hotel, Meeting planning service, Wedding venue.
Other points of interest: LGBTQ+ friendly.
Opinions: This company has 1485 reviews on Google My Business.
Average opinion: 4.2/5.

šŸ“Œ Location of Delta Hotels Durham Royal County

Overview of Delta Hotels Durham Royal County

Located at Old Elvet, Durham DH1 3JN, United Kingdom, Delta Hotels Durham Royal County stands out as a premier accommodation option for travelers seeking comfort and convenience. This hotel, a part of the esteemed Marriott chain, offers a blend of modern comfort and historical charm in the heart of Durham. For those looking to contact the hotel, the direct phone number is readily available for inquiries or reservations.

Key Features and Services

Hotel Experience: Delta Hotels Durham Royal County prides itself on providing a spacious and clean environment, perfect for both business travelers and leisure tourists. The hotel's offering extends beyond a mere place to rest; it includes top-notch meeting planning services, making it an ideal venue for corporate events and weddings alike.

Meeting Planning Service: For those organizing conferences or events, the hotel's dedicated team ensures that every detail is meticulously handled, allowing guests to focus on their agenda rather than logistics.

Wedding Venue: Celebrations come to life in the hotel's picturesque setting. With a focus on making each wedding unique, the hotel offers a venue that can cater to a variety of styles and sizes.

Location and Accessibility

Situated at a convenient location, Delta Hotels Durham Royal County is easily accessible, with ample parking available for guests. Its proximity to the city center makes it an excellent choice for visitors looking to explore Durham's rich history and culture without the hassle of finding parking or navigating through traffic.

Guest Reviews and Ratings

Guests have consistently left positive reviews, praising the hotel's cleanliness, spacious rooms, and exceptionally friendly staff. With over 1,485 reviews averaging a 4.2 out of 5, it's clear that visitors appreciate the hotel's commitment to quality service. Guests particularly highlight the staff's helpfulness and the bar staff's efficiency, contributing to an overall pleasant stay.

Additional Points of Interest

For those interested in inclusivity, Delta Hotels Durham Royal County is noted for being welcoming to the LGBTQ+ community, ensuring all guests feel comfortable and respected.

Recommendation

For anyone planning a visit to Durham, Delta Hotels Durham Royal County should be at the top of your list. Whether you're looking for a comfortable base during your stay or a venue for special occasions, this hotel offers everything needed for a memorable experience. To learn more or to book your stay, visit their website at marriott.com. Don't miss out on the opportunity to stay at a hotel recognized for its outstanding service and welcoming atmosphere. Contact them today to secure your place at this exceptional accommodation in the heart of Durham.

šŸ‘ Reviews of Delta Hotels Durham Royal County

Delta Hotels Durham Royal County - Durham
Abra C.
4/5

We had a clean, quiet spacious room with good storage space. The room had a few dated features, but nothing that impacted our stay.

The staff are extremely helpful and the bar staff were quick and efficient.

Delta Hotels Durham Royal County - Durham
Claire M.
5/5

We booked two deluxe rooms and were not disappointed with our stay at this conveniently located hotel. Parking is easy to find and plentiful, the rooms were well equipped and comfortable most importantly the people are second to none. Stuart on your reception desk was so friendly and kind. We wouldnā€™t hesitate to book in again.

Delta Hotels Durham Royal County - Durham
Trip.com M.

Our stay was very good. Very centrally located so could walk to restaurants, Cathedral and market. Reception staff and dining room staff extremely helpful. The only fault I found was that no one came to make the bed or replenish the tea/coffee, milk and sugar supplies in the room. Kept having to ask reception for supplies and they were most accommodating. I would stay at this hotel again.

Delta Hotels Durham Royal County - Durham
Joseph N.

I had a wonderful experience staying at the Delta Hotel in Durham! The hotel is in a prime location, just across the bridge from the city center, making it easy to explore all that Durham has to offer. The scenic views and proximity to downtown were definitely highlights of the stay.||One of the best parts of our visit was the daily breakfast. The all-you-can-eat spread was fantastic, with plenty of hot and cold options to suit every taste. The variety was impressive, and it made for a great start to each day.||The hotel also offers plenty of parking, which was a big plus, as it made coming and going from the hotel hassle-free. Our suite was spacious and comfortable, with all the amenities we needed for a relaxing stay. The room was clean, well-appointed, and perfect for unwinding after a day of sightseeing.||Overall, I highly recommend Delta Hotel Durham for anyone visiting the area. The combination of great location, excellent breakfast, spacious rooms, and ample parking made it a memorable stay. Iā€™ll definitely be back!

Delta Hotels Durham Royal County - Durham
lindsey H.

Room was lovely it was very spacious and very clean.Lovely big bathroom with bathrobes slippers .It had a coffee machine and a fridge everything you could need.The bed was massive and very comfortable great nights sleep.Also it was a birthday and there was a lovely cake in the room as a welcoming gift the room had been upgraded also which I thought was a lovely gesture.||Most of the staff were lovely and very helpful butā€¦||We had booked half board and when we went for our evening meal were the only ones.We ordered and then were told unfortunately there had been a mix up and had to order from a separate menu.We said ok and then were told we could have what we ordered.It was a bit embarrassing .Anyway to cut a long story short it was awful.Frozen food reheated basically.The sweet was the best joke and it was that bad it was inedible.Went to pay for drinks no one to be seen.Went to the desk to complain and while walking there was chased by a member of staff shouting to come back and pay for the drinks.Iā€™ve never been more embarrassed.||To be fair the man on the desk was great and did offer for us to go back and have something else(we declined)Unfortunately I couldnā€™t be refunded as I booked through booking.com.||Itā€™s a lovely hotel that Iā€™ve stayed at before without any problems Iā€™d stay again but definitely wouldnā€™t eat here.

Delta Hotels Durham Royal County - Durham
Anita C.
5/5

This is a classic old building with annex which requires a qualification in map reading to find rooms! However, see the funny side, laugh with maids and just enjoy it. Restful decor, room control for heat levels, lots of hot water, very comfy bed. Staff are very good with northern sense of humour. Let down by breakfast which had been on warmers for a long time... didn't get there until 9.15.
Would return as perfect location for centre, providing the council grits Elvet Bridge!!!

Delta Hotels Durham Royal County - Durham
Trip.com M.

DO NOT STAY HERE ā€“ Terrible Management & Unjust TreatmentI had a horrible experience at Delta Hotels Durham Royal County and strongly advise against staying here.- Serious booking issues: The hotelā€™s system incorrectly recorded our reservation, causing major confusion at check-in.- Wrongful detainment: At check-out, the staff falsely claimed we hadnā€™t paid for all nights, refused to accept proof of payment, and detained my family members until Trip.com had to intervene.- Rude and unprofessional staff: The hotel staff were dismissive, refused to listen, and showed no concern for our distress.- Financial & emotional damage: Due to their incompetence, we missed our train, lost valuable belongings, and suffered immense stress.- No apology, no accountability: Even after their mistake was confirmed, the hotel never apologized or took responsibility.This was the worst hotel experience of my life. If you value peace of mind and fair treatment, DO NOT BOOK THIS HOTEL!

Delta Hotels Durham Royal County - Durham
Sarah F.
3/5

just got back from a short Christmas break. Room was a good large size but very disappointed with the heating. The room was cold on arrival. We turned the heating up but very little heat seemed to be coming out of the blowers. We spoke to reception on the was out in the evening. When we arrived back we were told we had turned it up too high and they had turned it down and that hot air was now blowing out. The receptionist did not really seem to care and was not very friendly. When we got back to the room the heating said it was off and the temperature was 18.5. Everytime we arrived back to the room the heating had turned itself off and the room was cold. There was no heating in the bathroom at all. No towel rail. We were asked on arrival if we wanted daily room cleaning. We said no as that was the answer that seemed to be wanted, but as there were no radiators or heated towel rail the towels did not dry each day and we had to shower with damp towels. The hairdryer in the room kept cutting out and the socket the fridge was plugged into did not work. The hotel was an excellent location with plenty of parking which made life easy when we had been out each day. Breakfast was OK but overpriced for what it was. Cheap sausages and a lack of decent bread rolls but it did the job. Overall good location, parking but very disappointed with the heating.

Go up