Brook Health Centre - Crowborough

Brook Health Centre, located at Crowborough Hill, Jarvis Brook, Crowborough TN6 2ED, United Kingdom, is a doctor's office that provides quality medical care to its patients. With a phone number of 1892652850 and website of rotherfieldsurgery.nhs.uk, this healthcare facility is easily accessible for those seeking medical attention.

One of the key features of Brook Health Centre is its commitment to accessibility. The facility has a wheelchair accessible entrance, parking lot, and restroom, making it easy for those with mobility issues to access the care they need. Additionally, there is a restroom available for use, providing added convenience for patients.

Brook Health Centre has received 34 reviews on Google My Business, with an average opinion of 3/5. While there is room for improvement, the facility has a solid foundation and is dedicated to providing quality medical care.

In terms of specialties, Brook Health Centre is a doctor's office, providing a range of medical services to its patients. Whether you are in need of routine care or have a specific medical concern, the team at Brook Health Centre is equipped to provide the care you need.

When it comes to choosing a healthcare facility, there are a number of factors to consider. Location is key, and Brook Health Centre is conveniently located in Crowborough, making it easily accessible for those in the area. Additionally, the facility's commitment to accessibility is a major plus, providing ease of access for those with mobility issues.

If you are in need of medical care, Brook Health Centre is a great option to consider. With a range of services available and a convenient location, this healthcare facility is dedicated to providing quality care to its patients. To learn more, be sure to visit the facility's website at rotherfieldsurgery.nhs.uk. Whether you are in need of routine care or have a specific medical concern, the team at Brook Health Centre is here to help. Don't hesitate to reach out and schedule an appointment today

Reviews of Brook Health Centre

Paolo Curcio

5/5

Outstanding service received from Dr May and Dr Davis. Unfortunately sometimes their hands are tied due to lack of funding from the NHS.

Melissa Fordham

1/5

Awful, can never get through. Staff miserable and grumpy. Spend an hour in the que to then be cut off! Appears you can only be in the que for an hour and then it cuts you off, despite being call position no 3!

Lilibettes Resources

5/5

Having had contact with a number of GP surgeries in the past, especially now I care for my elderly parents who attend this GP practice, I can honestly say that Dr, Davis, Dr, Hester and Dr. Golton are the best. They are old fashioned doctors. They give you time. They listen. You feel that you are being treated as person with a soul and not a number. I have had on several occasions reason to ring them needing quick answers reagrding my parents and they have fallen over backwards to help. The receptionists are always as helpful as they can be, given their limitations, but always do their best to help.
as for the ease in getting an apointment, I undertand that in general throughout the country many have a much harder job than I do - but usually, if you ring on the day early, you can get an appoinmtment and if urgent they will do their best to fit you in. I have used the e-consult system and while I do not think it is a good way to doctor - face to face has to be best every time - given the pressures facing doctors these days it can have its place for small niggles.
Thank you for all that you do.

Iris Supernova

1/5

Extremely extremely bad and rude admin/secretary. I am in the process of asking for a copy of the telephone call from the practice manager to lodge a formal complaint. They would under no circumstances provide me with their name. Family members are also complaining about the NHS. I believe they are rude to patients to get them to lose their patience so they can put the phone down. Unfortunately for them I didn't fall in their trap, keep calm is my advice, use meditation and if you can record the phone call at your end. Don't fall in the trap that's what they want. Move abroad if you got the money 🙂

Andrew Fry

2/5

Doctor Golton Davies and Hester are very good, but its a lottery who you see, after todays visit with Doctor mahood? I couldnt have fealt less cared about after 3 days of filling a toilet with blood she offered no comfort no explanations of non life threatening things it could be just " book a blood test" and gave me 3 tubes to put samples in. I was in and out in 3 minutes still as worried as i went in. Why become a doctor if you dont care about people?

S Rose

5/5

I have been with the practice a year and cannot fault them. Always seen in a timely manner. All staff members I have met have been helpful and efficient. The econsult system is a great addition to general practice - quick follow ups and frees up the phones for people who actually need appointments on the day. There is constant bad press around primary care settings adding unnecessary pressures but this is the best GP practice I have ever had. Thank you!

John Austin

2/5

It used to be a fantastic practice 8 years ago, but over the last 2 years the quality has declined, both in terms of care and appointments and admin.
Getting an appointment to see a GP is very difficult and frustrating. If you phone later than 8am, you can forget it for that day, you won't get an appointment even when you get through after the interminable recorded intro message to be no. 25 in line and wait on the phone for 45 minutes. You cannot book an appointment for a future date.
That's the NHS these days, November 2022.

Luke Puplett

5/5

I must have been a member of more than 10 surgeries over the years and I've never had a problem here that wasn't the same anywhere else. In fact, it's probably my favourite so far. The doctors are very likeable, which I think is important, and the receptionists, though always busy are sometimes even fun! I think you reap what you sow in life 🙂