Rutland Lodge Medical Practice - Leeds

Address: Scott Hall Rd, Chapel Allerton, Leeds LS7 3DR, United Kingdom.
Phone: 1132034550.

Specialties: Doctor, Pharmacy, Walk-in clinic.
Other points of interest: Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible toilet, Toilets.
Opinions: This company has 114 reviews on Google My Business.
Average opinion: 3.6/5.

📌 Location of Rutland Lodge Medical Practice

☎️1132034550

⏰ Open Hours of Rutland Lodge Medical Practice

Monday: 8 am–6 pm
Tuesday: 8 am–6 pm
Wednesday: 8 am–6 pm
Thursday: 8 am–7 pm
Friday: 8 am–6 pm
Saturday: Closed
Sunday: Closed

Overview of Rutland Lodge Medical Practice

Nestled at Scott Hall Rd, Chapel Allerton, Leeds LS7 3DR, United Kingdom, Rutland Lodge Medical Practice offers a comprehensive range of medical services. With a phone number 1132034550, patients can easily reach out for appointments or inquiries. Although the website isn't specified in the provided information, it would likely contain vital details about services, opening hours, and contact information.

Facilities and Services

The practice stands out for its Specialties, which include a Doctor, Pharmacy services, and a convenient Walk-in clinic. This diverse range ensures that patients can receive immediate care or manage their prescriptions without the need for scheduled appointments.

One of the most commendable aspects of Rutland Lodge Medical Practice is its Accessibility. The clinic is fully wheelchair-accessible, featuring a car park, entrance, and toilet that cater to individuals with mobility issues. Such considerations make the practice inclusive and welcoming to all patients.

Patient Experience and Opinions

Patients have left numerous reviews on Google My Business, with an average opinion rating of 3.6/5. These reviews highlight several key strengths of the practice. Many appreciate the friendly and helpful receptionists who ensure a smooth experience from check-in to consultation. The staff's ability to follow up with hospital appointments or provide copies of test results adds a layer of convenience and care.

The nurses are also praised for their well-trained advice and proactive communication with hospitals to secure timely appointments. Special attention is noted for being particularly considerate towards children, making it a preferred choice for families.

Overall, the practice is perceived as providing a highly satisfactory service, with patients frequently recommending it to others. The warm reception, knowledgeable staff, and accessible facilities combine to create a positive patient experience.

What to Expect When Visiting

For potential visitors, it's beneficial to note that same-day appointments are available, which can be a significant time-saver. The practice's commitment to patient care is evident in the detailed follow-ups and assistance provided by both nurses and receptionists. Patients with specific needs, such as accommodations for mobility challenges or inquiries about recent medical tests, will find the staff to be particularly accommodating.

While the practice boasts a good reputation, it's always wise to confirm opening hours and service availability in advance. Given its location and comprehensive services, Rutland Lodge Medical Practice is a reliable choice for both routine check-ups and urgent care needs in the Chapel Allerton area of Leeds.

In sum, Rutland Lodge Medical Practice offers a blend of professional medical services, patient-centric care, and accessibility that makes it a standout choice in its community. Patients are encouraged to take advantage of this local health resource for their medical needs.

👍 Reviews of Rutland Lodge Medical Practice

Amit K.

5/5

This GP is a great place. People are very nice and kind. The doctor understands the issue and reacts promptly. We have got appointments on the same days.
The receptionists are friendly and helpful and guides you throughout the doctor visit. You can also ask for the print out of your recent blood test etc.
The nurses are well trained and give you very good advice. They often call the relevant hospitals to fix your appointment.
They are very particular about children and finding doctors or hospital appointments.
Overall a very good experience. Highly recommended.

Rita F.

1/5

Called to book my daughter's first vaccinations/health check. Was told couldn't do both at the same time - ok so asked for Seperate appointments, the lady said she couldn't get a doctor's diary availability like what ? Asked if I could book in my own postnatal 6 week check and the receptionist said it's not necessary if I feel like I don't need one. Bearing in mind the complications I had postpartum I feel like it was necessary. They were also trying to take a delivery at the same time absolute shambles.

Maureen I.

2/5

recently I wasfeeling very ill ,so weak that I could not even climb the stairs Rang the surgery at one minute to eight and was told all appointments were filled and to use patches which was also saying no appointments available .I got my daughtger to take me down to the surgery and was seen by a doctor when I told them I was very concerned as my breast were red and swollen and I had previously had breast cancer The result was I was found to have a serious infection and was admitted to hospital where I had 5 days of IV antibiotics I hate to think what would have happened if I had nott gone to the surgery in person. Trying to get an appointment is almost impossible and telephoning for anything else is a nightmare I recently waited 45 minutes for someone to answer my call This practice is a joke and I am only with them because of the convenience
Maureen Idle

Miranda M.

4/5

I was seen on time by the physio and it was a worthwhile visit because he arranged for me to go for an X-ray and possibly get an injection on a longstanding painful knee.

Billie

1/5

If I could provide zero stars I would. My mother has recently been registered with this practice after moving into a local cafe home. The care home has reached out to the practice several times asking for a review of my mums health. Given she has breast cancer, which has spread throughout her body and is terminally ill you would expect this to be a priority. The practice in fact gave no response to the care home. I then reached out to the practice after around 1 and a half weeks of no luck from the care home. I spoke to a reception who said “I don’t know why that’s not been done” great. She advised she would chase. I then called back after 3 hours, spoke to another receptionist who said he would again chase with the doctor. On the third call that day to the surgery I spoke to a lady who advised a home visit had been booked for the following day. (Today). After the care home waited all day for the doctor to arrive I called the surgery again to find out where the doctor was. Baring in mind this was now 5:30pm to be advised by the receptionist that the home visit has been moved to tomorrow. Firstly nobody informed the care home or family of this so my mum has been waiting all day for this visit. Secondly this has already been delayed over a week for a terminally ill patient who is in extreme pain and needing her pain relief adjusting. Which I had advised the reception staff over the phone. Absolutely disgraceful. There’s zero patient centred care whatsoever.

Jayne F.

1/5

91 year old Father in law referred here due to back issues... appointments cancelled or times changed with less than 24hrs notice ...last notification was on a bank holiday so couldn't even get In touch to say we couldn't bring him to the earlier time due to work commitments. . Was then noted as a missed appointment even though they were notified we could not take him due to lack of notice

Olivia

5/5

Wonderful experience this morning, from very helpful and kind receptionist, to fantastic care from Dr Mak, very much appreciated. Thank you.

Andrew B.

1/5

The most incompetent reception staff I've come across ! Promised a doctors appointment on more than one occasion and everytime there's problems.